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ICICI Bank Interview Questions, Process, and Tips

Updated 11 Mar 2025

Top ICICI Bank Interview Questions and Answers

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ICICI Bank Interview Experiences

Popular Designations

2.4k interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What's you know about phone banking?
  • Ans. 

    Phone banking is a service provided by banks to customers over the phone, allowing them to perform various banking transactions remotely.

    • Phone banking enables customers to check their account balance and transaction history.

    • Customers can transfer funds between accounts or to other individuals.

    • It allows customers to request new checkbooks, debit cards, or credit cards.

    • Phone banking also provides assistance with resolvin...

  • Answered by AI
  • Q2. Tell me about your home town in English?
  • Q3. Give me your introduction in English?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Top ICICI Bank Phone Banking Officer Interview Questions and Answers

Q1. What is your knowledge in phone banking in bank
View answer (32)

Phone Banking Officer Interview Questions asked at other Companies

Q1. What is your knowledge in phone banking in bank
View answer (32)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Self interdution
  • Q2. What is golden rules
  • Ans. 

    Golden rules are basic principles of accounting that serve as a foundation for financial transactions.

    • Golden rules include the principles of debit and credit, which dictate how transactions are recorded in accounts.

    • The three golden rules are: 1) Debit what comes in, credit what goes out. 2) Debit the receiver, credit the giver. 3) Debit expenses and losses, credit income and gains.

    • For example, when a company receives c...

  • Answered by AI
  • Q3. ICICI Bank information
  • Q4. ICICI Bank work
  • Q5. What is customer handling
  • Ans. 

    Customer handling refers to the process of interacting with customers to address their needs, concerns, and inquiries.

    • Listening actively to customers to understand their needs

    • Providing timely and accurate information

    • Resolving customer complaints and issues effectively

    • Maintaining a positive and professional attitude

    • Building rapport and trust with customers

    • Offering solutions and alternatives to meet customer expectations

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. ICICI Bank related questions
  • Q2. Business loan process
Round 3 - HR 

(2 Questions)

  • Q1. ICICI Bank how many account
  • Ans. 

    ICICI Bank has millions of accounts worldwide.

    • ICICI Bank has millions of savings and current accounts globally.

    • The exact number of accounts is constantly changing due to new accounts being opened and closed.

    • ICICI Bank offers various types of accounts such as salary accounts, business accounts, and NRI accounts.

  • Answered by AI
  • Q2. ICICI Bank account

Financial Accountant Interview Questions asked at other Companies

Q1. what are the type customers have fmcg sector ? discribe the variance
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - HR 

(7 Questions)

  • Q1. Self introduction detail about background
  • Q2. Perious experience
  • Q3. Hr given any topic regarding job profile
  • Q4. Family background
  • Q5. Asking about hobbies
  • Q6. Asking about perious company
  • Q7. And job profiles
Round 2 - Group Discussion 

Job profiles salary discussion and detail about job and company culture

Round 3 - Case Study 

Result and offer letter

Interview Preparation Tips

Interview preparation tips for other job seekers - Consider what you enjoy doing and what makes you happy

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Nov 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Who is the develop by computer
  • Q2. What was the CPU full form
  • Ans. 

    Central Processing Unit

    • CPU stands for Central Processing Unit

    • It is the primary component of a computer that performs most of the processing inside a computer

    • It carries out instructions of a computer program by performing basic arithmetic, logic, control, and input/output operations

    • Examples of CPUs include Intel Core i7, AMD Ryzen 5, etc.

  • Answered by AI
  • Q3. What is the computer
  • Ans. 

    A computer is an electronic device that processes data and performs tasks according to instructions given by software programs.

    • A computer consists of hardware components such as a central processing unit (CPU), memory, storage, and input/output devices.

    • It runs on an operating system that manages software applications and user interactions.

    • Computers can perform various tasks such as word processing, internet browsing, g...

  • Answered by AI
  • Q4. Types of network
  • Ans. 

    Types of networks include LAN, WAN, MAN, WLAN, VPN, and more.

    • Local Area Network (LAN) - connects devices in a limited area like a home or office

    • Wide Area Network (WAN) - spans a large geographical area, connecting multiple LANs

    • Metropolitan Area Network (MAN) - covers a city or large campus

    • Wireless Local Area Network (WLAN) - uses wireless technology to connect devices

    • Virtual Private Network (VPN) - creates a secure con

  • Answered by AI
  • Q5. Name of the network
  • Ans. 

    The name of the network refers to the specific network or system being discussed.

    • The name of the network could be related to a company's internal network, such as 'ABC Company Network'.

    • It could also refer to a larger network, like 'Internet' or 'World Wide Web'.

    • In the context of a branch manager, the network could be the communication network between different branches of a company.

  • Answered by AI
  • Q6. What is the computer other name
  • Ans. 

    The computer's other name is a 'personal computer' or 'PC'.

    • Commonly used term to refer to a computer used by an individual for personal tasks

    • Can also refer to a desktop computer or laptop

    • Examples: Dell PC, HP laptop

  • Answered by AI
  • Q7. Types of computer
  • Ans. 

    Types of computers include desktops, laptops, servers, mainframes, and supercomputers.

    • Desktop computers are typically used for personal or office use.

    • Laptops are portable computers that can be used on the go.

    • Servers are used to manage network resources and provide services to other computers.

    • Mainframes are large, powerful computers used by organizations for critical applications.

    • Supercomputers are the fastest and most ...

  • Answered by AI
Round 3 - HR 

Interview Preparation Tips

Interview preparation tips for other job seekers - please give me a opportunity

Skills evaluated in this interview

Top ICICI Bank Accountant and Branch Manager Interview Questions and Answers

Q1. what is the computer other name
View answer (2)

Accountant and Branch Manager Interview Questions asked at other Companies

Q1. what is the computer other name
View answer (2)

ICICI Bank interview questions for popular designations

 Relationship Manager

 (292)

 Deputy Manager

 (197)

 Assistant Manager

 (115)

 Phone Banking Officer

 (82)

 Credit Manager

 (72)

 Branch Manager

 (44)

 Senior Officer

 (41)

 Sales Officer

 (36)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Package you required
  • Q2. As per market

Collections Manager Interview Questions asked at other Companies

Q1. Collection efficiency and how will do the collection, plan for the month, repossession etc
View answer (9)

Get interview-ready with Top ICICI Bank Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my work ,my department, my experience, my Current ctc and about CASA
Round 2 - HR 

(2 Questions)

  • Q1. Current profile
  • Q2. Working experience

Interview Preparation Tips

Topics to prepare for ICICI Bank Operations Manager interview:
  • Learn about your product
  • Learn about your department kno

Operations Manager Interview Questions asked at other Companies

Q1. That, if a student, who passed 12th and doesn't want to study further so how would you convince him to study more
View answer (5)

Jobs at ICICI Bank

View all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. My dream to icici in wark
  • Q2. Please interview
  • Q3. Please joined by icici bank
  • Q4. My dream this icici bank

Godown Officer Interview Questions asked at other Companies

Q1. What is the transformer types of transformer use of transformer
View answer (1)
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. Why do you want to join ICICI Bank?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please avoid joining ICICI Bank.

Relationship Manager - Business Banking Interview Questions asked at other Companies

Q1. what are the financial ratios. what is the importance of using ratio
View answer (1)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-

I appeared for an interview in Mar 2024.

Round 1 - Case Study 

We did a case study in a group. Got some time to read and prepare our arguments.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions based on CV
  • Q2. Questions on whether you are interested in doing sales

Management Trainee Interview Questions asked at other Companies

Q1. What do you mean by balance sheet reconciliation could you explain briefly?
View answer (45)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Family background

Top ICICI Bank Deputy Branch Manager Interview Questions and Answers

Q1. How do you manager cash inflow and outflow in branch
View answer (4)

Deputy Branch Manager Interview Questions asked at other Companies

Q1. Tell me the process of deceased claim in without nominee case?
View answer (7)

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for ICICI Bank interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Relationship Management, Sales, Banking, Working Capital and Portfolio Management.
What are the top questions asked in ICICI Bank interview?

Some of the top questions asked at the ICICI Bank interview -

  1. How will you market banking products ? Are you willing to work at the ground le...read more
  2. What are the most important ratios to analyse the balance sheet and profit loss...read more
  3. What are the important ratios you will check to sanction a loan to a business h...read more
How long is the ICICI Bank interview process?

The duration of ICICI Bank interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Interview Process

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Interview experience

4.3
  
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ICICI Bank Reviews and Ratings

based on 38.5k reviews

4.0/5

Rating in categories

3.9

Skill development

3.7

Work-life balance

3.7

Salary

4.1

Job security

3.8

Company culture

3.7

Promotions

3.6

Work satisfaction

Explore 38.5k Reviews and Ratings
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