ICICI Bank Senior Sales Executive Interview Questions and Answers

To convince a customer to buy a product, understand their needs, highlight product benefits, provide social proof, offer incentives, and address objections.

• Listen to the customer and understand their needs and pain points.

• Highlight the unique features and benefits of the product that meet the customer's needs.

• Provide social proof such as testimonials or case studies to build trust and credibility.

• Offer incentives like ...read more

To impress the customer, focus on building rapport, providing personalized solutions, and exceeding expectations.

• Listen actively to understand the customer's needs and concerns.

• Show empathy and understanding towards their challenges.

• Offer personalized solutions that address their specific pain points.

• Provide exceptional customer service and support throughout the sales process.

• Exceed expectations by going above and bey...read more