AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
ICICI Bank
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
ICICI Bank Operations Executive Interview Questions and Answers for Freshers
ICICI Bank Operations Executive Interview Experiences for Freshers
1 interview found
Selected
I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.
I don't know .but exam is helpful
(5 Questions)
- Q1. Job relates.how to improve customer complain
- Ans.
Complain ko smjhe aur unko customer care se agr ho jaye to usse connect krke solve krwaungi.
- Q2. How to manage customer complain
- Ans.
Customer complaints can be managed by listening to their concerns, offering solutions, and following up to ensure satisfaction.
Listen actively to the customer's complaint without interrupting
Apologize for the inconvenience caused and empathize with the customer
Offer a solution or compensation to address the issue
Follow up with the customer to ensure their satisfaction and prevent future complaints
- Q3. How to growing up
- Ans.
Growing up involves gaining life experiences, learning from mistakes, and developing maturity.
Growing up involves gaining independence and taking on more responsibilities.
Learning from mistakes and failures is an important part of growing up.
Developing emotional intelligence and maturity is key to growing up.
Experiencing new challenges and overcoming obstacles helps in personal growth.
Building strong relationships and ...
- Q4. How to customer meet
- Q5. How to provide good service
- Ans.
Providing good service involves understanding customer needs, delivering quality products/services, being responsive and reliable.
Understand customer needs and preferences
Deliver quality products/services
Be responsive and reliable
Provide personalized attention and follow-up
Seek feedback and continuously improve
Train and empower employees to deliver excellent service
Interview Preparation Tips
Interview questions from similar companies
Relationship Manager Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 15 Jun 2021
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Asking about achievements
Interview Preparation Tips
I applied via Walk-in and was interviewed before Feb 2021. There were 3 interview rounds.
(1 Question)
- Q1. Where do you see yourself in 5 years?
Interview Preparation Tips
I appeared for an interview in May 2018.
Interview Questionnaire
1 Question
- Q1. Inke
Interview Preparation Tips
inke throught aajtak koi interview nhi hua.naukri lagwana to dur aaj tak
Totally juth
TARUN SAXENA
Interview Questionnaire
6 Questions
- Q1. Briefing of resume
- Q2. Familiarity with accounts
- Q3. Tell me all the sources of money for an organization
- Q4. Tell me about yourself
- Ans.
I am a relationship manager with 5 years of experience in managing client relationships and providing financial advice.
I have a Bachelor's degree in Finance from XYZ University.
I have worked with ABC Bank for 3 years and gained experience in managing high net worth clients.
I am skilled in financial analysis, risk management, and investment planning.
I have a proven track record of achieving sales targets and building lo...
- Q5. Why bank?
- Ans.
Banking offers a dynamic and challenging work environment with opportunities for growth and development.
Banking is a constantly evolving industry with new technologies and products being introduced regularly.
Working in a bank provides exposure to a wide range of clients and industries.
Banking offers opportunities for career growth and development through training and mentorship programs.
The role of a relationship manag...
- Q6. Why should we hire you?
- Ans.
I have the necessary skills, experience, and passion to excel in this role.
I have a proven track record of building and maintaining strong relationships with clients.
I am highly organized and able to manage multiple tasks and priorities effectively.
I am a skilled communicator and able to effectively convey complex information to clients.
I am passionate about helping clients achieve their financial goals and am committe...
Interview Preparation Tips
Experience: It was overall a simple test, some difficult questions were there to check the patience of student. Otherwise the questions were of moderate level.
Tips: Prepare basic things, work on fast calculation & anlytical skills. For sales competency section no need to give ideal answers, be realistic.
Duration: 120 minutes aprox minutes
Round: Technical Interview
Experience: It was a 10-15 minute interview. He asked basic things & the interviewer was focusing on my financial knowledge
Tips: If you are planning to appear in hdfc interview, work on your accounting, frame some stories of your life, try to find out your skills so that they can hire you.
Round: HR Interview
Experience: The questions were simple, they were looking for relative experience & person suitable for their profile.
Tips: Sales experience of internship will add some weightage to your performance. Try to share experience of projects you have worked on.
Round: FLIP Online training program
Experience: They detailed us about the profile, gave us relavant information & took the test for the same. There were online ppts on types of loan, balance sheet, credit note etc.
Tips: You have to work seriously to crack this part of process. Once you clear this you will become a member of hdfc bank. All the best
General Tips: If you are looking for a profile in banking sector, then work on accounting balance shhets & generate your interest in the same field. It is not always about financial selling. You may have to give advice to your customers, prepare credit note.
Skills: sales, financial knowledge, communication skills, grasping power, commen sense
College Name: IMDR
Motivation: Name of the company, profile was a mixture of sales & finance & I was confused about my interest whether lies in sales or office work (analysis). So i applied
Funny Moments: waiting time. We spent a great time in Indira college that day.
Interview Preparation Tips
Experience: I scored 42 out of 60 and 60 people were selecred out of 300
Tips: First attempt those questions which you know to save time.
Duration: 1 hour
Total Questions: 60
College Name: IBS Gurgaon
I applied via Campus Placement and was interviewed before Dec 2018. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why are you goin for banking industry????
- Q2. Do you have any prior banking experience????
- Ans.
Yes, I have prior banking experience.
I have worked as a Relationship Manager at XYZ Bank for 3 years.
During my time at XYZ Bank, I successfully managed a portfolio of high net worth clients.
I have a strong understanding of banking products and services, including loans, investments, and wealth management.
I consistently met and exceeded sales targets, contributing to the bank's growth and profitability.
I am familiar wit...
Interview Preparation Tips
Try to listen to the interviewer carefully.
Frame simple and accurate answer.
Interview Questionnaire
1 Question
- Q1. When do we use irr and when do we use cagr Why does inflation happen
- Ans.
IRR is used to calculate the rate of return on an investment, while CAGR is used to measure the growth rate of an investment over a period of time.
IRR is used when we want to calculate the rate of return on an investment based on the cash flows it generates.
CAGR is used when we want to measure the growth rate of an investment over a period of time, taking into account the effect of compounding.
IRR is useful for compari...
I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.
Interview Preparation Tips
vibhor sharma
Interview Questionnaire
7 Questions
- Q1. About our previous organization. work experience, and product knowledge
- Q2. They asked about alternative investment fund
- Q3. They asked about mutual funds and pms.
- Q4. They asked about taxation part in debt and equity
- Q5. This is a normal interaction with HR. They provided us a form to fill out details. After submitting that form they asked me to wait. After half an hour they call me for HR interview.
- Q6. They asked about last salary in hand
- Q7. They asked about expected CTC. They can give up to 50% hike but you have to be firm on your decision.
ICICI Bank Interview FAQs
Tell us how to improve this page.
ICICI Bank Interviews By Designations
- ICICI Bank Relationship Manager Interview Questions
- ICICI Bank Deputy Manager Interview Questions
- ICICI Bank Assistant Manager Interview Questions
- ICICI Bank Phone Banking Officer Interview Questions
- ICICI Bank Credit Manager Interview Questions
- ICICI Bank Branch Manager Interview Questions
- ICICI Bank Senior Officer Interview Questions
- ICICI Bank Sales Officer Interview Questions
- Show more
Interview Questions for Popular Designations
- Operations Manager Interview Questions
- Assistant Manager Operations Interview Questions
- Team Lead Operations Interview Questions
- Operations Associate Interview Questions
- Senior Executive Operations Interview Questions
- Operations Analyst Interview Questions
- Senior Operations Manager Interview Questions
- Operations Engineer Interview Questions
- Show more
ICICI Bank Operations Executive Interview Process for Freshers
based on 1 interview
Interview experience
Operations Executive Interview Questions from Similar Companies
Fast track your campus placements
ICICI Bank Operations Executive Reviews and Ratings
based on 48 reviews
Rating in categories
|
Deputy Manager
15.5k
salaries
|  ₹2.5 L/yr - ₹11 L/yr |
|
Relationship Manager
13.1k
salaries
| ₹2.3 L/yr - ₹11.3 L/yr |
|
Assistant Manager
10.2k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Manager
4.8k
salaries
| ₹5.5 L/yr - ₹18.7 L/yr |
|
Credit Manager
3.3k
salaries
| ₹4.3 L/yr - ₹17.6 L/yr |
HDFC Bank
Axis Bank
Kotak Mahindra Bank
AU Small Finance Bank
- Home >
- Interviews >
- ICICI Bank Interview Questions >
- ICICI Bank Operations Executive Interview Questions for Fresher
