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ICCS Customer Service Executive Interview Questions and Answers for Freshers
Updated
20 Jun 2024
1 interview found
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Popular
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. What is your name and about your self Add Answer
- Q2. Previous day routine View Answers (1)
2
Assignment Round
Ascent test for English
Interview Preparation Tips
Interview preparation tips for other job seekers - Please read before the interview about customer support
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about ICCS?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in May 2024.
4 Interview Rounds
1
Group Discussion Round
Self introduction of candidate
2
Aptitude Test Round
Conducting exam for candidates
3
Assignment Round
Conducting exam for candidates
4
Technical Round (2 Questions)
- Q1. Speak about customer service Add Answer
- Q2. What do you know about bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be a brave
I applied via Walk-in and was interviewed in Aug 2022.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Self introduction about working experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Dont be Shay and be confident best of luck
Customer Service Executive Interview Questions
Credence Resource Management
Anonymous
posted on 2 May 2021
3 Interview Rounds
Interview Questions
- Q1. Tell about yourself
Add Answer
- Q2. Tell about your previous company
Add Answer
I applied via Referral and was interviewed in Nov 2020.
1 Interview Round
Interview Questions
- Q1. Only introduce myself
Add Answer
- Q2. 3benifits are wfm
View Answers (1)
- Q3. About myself
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It is very good experience.not hard process,interviewer is very politely asked questions.
Customer Service Associate Interview Questions
Radius Global Solutions
Anonymous
posted on 1 Apr 2023
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. I was asked about my background View Answers (1)
- Q2. I was asked about where all i had worked before Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You should learn to always be honest and intelligent, not smart.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Communication test Add Answer
3
Technical Round (2 Questions)
- Q1. How do you handle the customers View Answers (1)
- Q2. Be polite in every situation and try to explain Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm and be real at interview and don't hesitate
ADIL AYUB
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Preficia Manpower and was interviewed before Apr 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about about yourself View Answers (1)
3
One-on-one Round (1 Question)
- Q1. Tell me about yourself View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - You should be a good student of life. You should have qualities like discipline,hardworking, honesty, determination, dedication, imagination, patience, passion, Strong will power,lovely,caring,Confidence,Intelligent,
Rhythm etc.
Rhythm etc.
Customer Care Executive Interview Questions
Corpone Staffing Solutions
Anonymous
posted on 5 Jun 2022
I applied via Approached by Company and was interviewed before Jun 2021.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Can u join immediate Add Answer
- Q2. No other questios were asked as they were having immediate requirement just they need the language Add Answer
Interview Preparation Tips
Topics to prepare for Corpone Staffing Solutions Customer Care Executive interview:
- Nothing
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Aptitude Test Round
After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.
3
Type test Round (2 Questions)
- Q1. You will have to show your typing skills. Add Answer
- Q2. Basic grammar test will be conducted. Add Answer
4
HR Round (1 Question)
- Q1. General HR question were asked. Add Answer
5
Technical Round (1 Question)
- Q1. Again type test will be conducted and some question about the process will be asked. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication and type speed will help you land this job.
ICCS Interview FAQs
How many rounds are there in ICCS Customer Service Executive interview for freshers?
ICCS interview process for freshers usually has 2 rounds. The most common rounds in the ICCS interview process for freshers are HR and Assignment.
How to prepare for ICCS Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICCS. The most common topics and skills that interviewers at ICCS expect are inbound voice process.
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Customer Service Executive Interview Questions from Similar Companies
14%
less
than the average Customer Service Executive Salary in India
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ICCS Customer Service Executive Reviews and Ratings
based on 28 reviews
Rating in categories
|
Customer Care Executive
308
salaries
|  ₹0.9 L/yr - ₹4.5 L/yr |
|
Team Lead
118
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Service Executive
86
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
|
Sales Executive
74
salaries
| ₹1 L/yr - ₹3.8 L/yr |
|
Cce Executive
72
salaries
| ₹1 L/yr - ₹4.2 L/yr |
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