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ICCS Call Center Executive Interview Questions and Answers for Experienced
ICCS Call Center Executive Interview Experiences for Experienced
1 interview found
Anonymous
I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Why are you hire in company
- Q2. Please tell me about your last job
- Q3. Why are you leave the last office
Interview Preparation Tips
Interview questions from similar companies
I applied via Other and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What do you mean by bpo
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party service provider.
BPO is a cost-effective way for companies to outsource non-core functions such as customer service, data entry, and accounting.
It allows companies to focus on their core competencies and improve efficiency.
Examples of BPO companies include Accenture, IBM, and Infosys.
BPO services can be pro...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. 1. Tell us something about your self. 2. Where do see 5 years from now? 3. What are your goals in life? 4. What are you doing currently?
Interview Preparation Tips
Be confident. Confidence is the key.
Try maintain an eye contact with the interviewer. Greet the interviewer with a smile. They asked me about my past job experiences and why did I quit. What was my profile and analysed me whether I really have any idea about the job profiles. Being from a different academic background why I chose to work in a voice process. I have good communication skills and my confidence did it all. They said you're the perfect candidate for this role. We liked your confide.
Customer Service Executive Interview Questions & Answers
TTEC India
Amrendra pratap
posted on 24 Dec 2018
Interview Preparation Tips
Experience: First round was eassy writing. It was a simple eassy topic
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
Easy
Interview Preparation Tips
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Banking related
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Why should I hire you.
- Q2. Why you want join BPO INDUSTRY
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to work in BPO
- Q2. What do you know about our company
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What do you know about ecommerce?
- Ans.
Ecommerce refers to buying and selling of goods and services online.
Ecommerce platforms include Amazon, eBay, and Shopify.
Customers can make purchases using credit/debit cards, PayPal, or other payment methods.
Ecommerce has revolutionized the retail industry by providing convenience and accessibility to customers.
Ecommerce also includes services such as online banking, online ticket booking, and online food delivery.
Ec...
- Q2. What are the benefits of using ecommerce services rather than going to shopping/markets in person?
- Ans.
Ecommerce services offer convenience, variety, and cost savings compared to shopping in person.
Ecommerce allows for shopping from anywhere at any time
Online stores offer a wider variety of products and brands
Ecommerce often offers lower prices and discounts
No need to physically travel to stores and deal with crowds and parking
Ecommerce allows for easy comparison shopping
Delivery options make it easy to receive purchase...
- Q3. Why did you left your previous company?
- Q4. What are your goals?
- Q5. Tell me about yourself.
- Q6. How long will you work here?
Interview Preparation Tips
If you're reading this, it means you are in search of a job, be it your passion or regarding your situations.
After joining in this company, I realised one thing. Happiness doesn't comes with the increase in your CTC nor even in the extra benefits. It always lies in the work that you love to do. Never ever feel inferior, or depressed by thinking what others are actually thinking about you (especially your current position in life). But remember, it's not them who make you happier. It is you.
So, when you're going to give an interview, just be hopeful and confident. During the interview process, just make sure your seating position is comfortable. Then take a deep breath and relax your facial muscles. Then understand the question clearly that are asked by the interviewer, and then speak out without fumbling. There's no need to hurry up like you're a superfast express, just stay calm and speak out clearly.
That's it, it shows your compassion and confidence, which might end up in taking the offer that you're willing to.
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked my experience in Last Employment and difference between Customer service and customer support
Interview Preparation Tips
ICCS Interview FAQs
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ICCS Call Center Executive Reviews and Ratings
based on 7 reviews
Rating in categories
|
Customer Care Executive
276
salaries
|  ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
117
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
93
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
|
Sales Executive
79
salaries
| ₹1.1 L/yr - ₹3.8 L/yr |
|
Cce Executive
71
salaries
| ₹1 L/yr - ₹4.2 L/yr |
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