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IBM System Service Representative Interview Questions and Answers

Updated 22 Nov 2023

IBM System Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Explaining project
Round 3 - Technical 

(1 Question)

  • Q1. About OSI Layers

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the pharmaceutical industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained strong relationships with key clients, resulting in repeat business and referrals

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your previous experience
  • Ans. 

    I have 5 years of experience in sales, including B2B and B2C sales roles.

    • Worked as a Sales Representative for XYZ Company for 3 years

    • Successfully met and exceeded sales targets consistently

    • Developed strong relationships with clients and increased customer retention rates

    • Trained new sales team members on product knowledge and sales techniques

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get some experience before joining
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
  • Q2. Big waste of time even after a great interview
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to be a call center agent
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Personal details
  • Q2. Professional experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to join wipro?
  • Q3. What do you know about customer service representatives?
  • Ans. 

    Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.

    • Customer service representatives are responsible for addressing customer inquiries and resolving issues.

    • They often work in call centers, retail stores, or online platforms.

    • Good communication skills, patience, and problem-solving abilities are essential for this role.

    • Examples of ta...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Aptitude Test 

Versant test which was taken online

Round 3 - Technical 

(1 Question)

  • Q1. A round with the ops manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic experience
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - Assignment 

Essay on any topic like technology etc

Round 2 - Assignment 

Essay on any topic with atleast 250 words

Round 3 - HR 

(1 Question)

  • Q1. Know about organisation
Round 4 - HR 

(1 Question)

  • Q1. Some basic questions
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It's was very good and test.i was qualified in January that its

Round 3 - Technical 

(2 Questions)

  • Q1. How can you run python in your pc .
  • Ans. 

    Python can be run on a PC by installing Python software and running it through the command prompt or an IDE.

    • Download and install Python software from the official website

    • Open the command prompt or an IDE like PyCharm

    • Type 'python' in the command prompt or run a Python script in the IDE

    • Ensure that the correct version of Python is installed and added to the PATH environment variable

  • Answered by AI
  • Q2. How can you run c language at your pc
  • Ans. 

    To run C language on your PC, you need to install a C compiler and IDE.

    • Download and install a C compiler like GCC or Clang

    • Choose an IDE like Code::Blocks or Visual Studio Code

    • Write your C code in the IDE and compile it using the compiler

    • Execute the compiled program in the command prompt or terminal

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and crack interview..in case you do not confident of yourself then go to home .

Skills evaluated in this interview

IBM Interview FAQs

How many rounds are there in IBM System Service Representative interview?
IBM interview process usually has 3 rounds. The most common rounds in the IBM interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in IBM System Service Representative interview?

Some of the top questions asked at the IBM System Service Representative interview -

  1. Explaining proj...read more
  2. About OSI Lay...read more

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IBM System Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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IBM System Service Representative Salary
based on 9 salaries
₹3 L/yr - ₹6.3 L/yr
39% more than the average System Service Representative Salary in India
View more details

IBM System Service Representative Reviews and Ratings

based on 3 reviews

5.0/5

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4.6

Skill development

4.6

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4.9

Salary

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4.9

Company culture

4.8

Promotions

4.8

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