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HGS Customer Care Executive Interview Questions and Answers for Experienced

Updated 9 Nov 2023

HGS Customer Care Executive Interview Experiences for Experienced

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 29 Aug 2020

Interview Questionnaire 

3 Questions

  • Q1. Tell something about yourself?
    • Add your answer
  • Q2. Your achievements that is relavent with the job role.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. that's it

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 14 Nov 2020

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale a pen or property?
  • Ans. 

    As a Sales Executive, I would sell both a pen and property by highlighting their unique features and benefits.

    • For selling a pen, I would emphasize its smooth writing experience, durability, and versatility. I would showcase how it can be used for various purposes like writing, drawing, and signing documents.

    • For selling property, I would focus on its location, amenities, and potential for investment or personal use. I w...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview a interviewer change your confident and knowledge for eh: if it's sales than they will give u any object like pen or bottle u just have to show how u will sale it
So u have to explain about the quality color and stability and how to use and where by giving example
It will surely help you

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image

posted on 24 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do want to join?
    • Add your answer
  • Q2. What makes you ideal for this role?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest, Any Show them that you gonna stay there in the organization for at least 6 months, Because there most of them who get selected will either abscond after 1 month or don't even join at all.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Aug 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds
  • Ans. 

    The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

    • Women empowerment: Discuss the importance of empowering women in the workplace and society.

    • BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

    • Customer care: Highlight the significance o...

    • Answered by AI
    View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. Name, location, education and work experience
    • Answered by Shivraj Singh
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should confidence and stey motivated

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 29 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Interviews are easy in concentrix

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to switch
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident that's it and communication should be good

Customer Care Executive Interview Questions & Answers

Teleperformance user image

posted on 9 Jun 2022

I applied via Campus Placement and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something else I am interested in this position teleperformanace
    • Add your answer
  • Q2. Why are you there in this position
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not told this job because I am first time normal question

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
  • Q7. To speak on a topic on current affairs in hindi english bengali
    • Add your answer
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. About myself and my city and to speak on a topic
    • Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Care Executive interview:
  • Current event
Interview preparation tips for other job seekers - Could apply .job security is there if u r honest but salary increment very slow nd growth is there if u please ur manager personally by giving gifts always treating them as they r ur 🙏 nd leaves are not guven properly at the end of year leaves got lapsed .nowadays in this company negativity is more than positivity

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Jun 2017

Interview Questionnaire 

1 Question

  • Q1. About yourself
    • View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

More about working at HGS

HGS Interview FAQs

How many rounds are there in HGS Customer Care Executive interview for experienced candidates?
HGS interview process for experienced candidates usually has 3 rounds. The most common rounds in the HGS interview process for experienced candidates are Resume Shortlist, HR and Aptitude Test.
How to prepare for HGS Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Customer Service, Inbound Calls, Communication Skills, Hindi and customer care.

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HGS Customer Care Executive Salary
based on 234 salaries
₹0.6 L/yr - ₹3.5 L/yr
9% less than the average Customer Care Executive Salary in India
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HGS Customer Care Executive Reviews and Ratings

based on 138 reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.4

Salary

3.6

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3.6

Company culture

3.3

Promotions

3.5

Work satisfaction

Explore 138 Reviews and Ratings
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