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HGS TECHNOLOGIES

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4.2

based on 107 Reviews

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HGS TECHNOLOGIES Voice Process Executive Interview Questions and Answers

Updated 19 Feb 2024

HGS TECHNOLOGIES Voice Process Executive Interview Experiences

1 interview found

Voice Process Executive Interview Questions & Answers

user image Sanjana H J

posted on 19 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test which includes reasoning related questions, quantitative aptitude and English vocabulary

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself,
    • Add your answer
  • Q2. Strength and weekness
    • Add your answer
  • Q3. Where do you see yourself in next 3 years
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction part
    • Add your answer
  • Q2. And basic questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during your interview

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
kirayagami1
Verified Icon
·
works at
TCS
Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
0%
Option 2
0%
115 participants . poll closed
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Interview questions from similar companies

Voice Process Executive Interview Questions & Answers

CGS user image Anonymous

posted on 13 Dec 2021

I applied via Walk-in and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself!?
    • Add your answer
  • Q2. Tell any topic!?
  • Ans. 

    The benefits of meditation

    • Reduces stress and anxiety

    • Improves focus and concentration

    • Increases self-awareness

    • Promotes emotional well-being

    • Enhances immune system function

    • Answered by AI
    Add your answer
  • Q3. What are the hardware components of a computer?
  • Ans. 

    Hardware components of a computer include CPU, RAM, hard drive, motherboard, power supply, and peripherals.

    • CPU (Central Processing Unit) is the brain of the computer

    • RAM (Random Access Memory) stores data temporarily for quick access

    • Hard drive stores data permanently

    • Motherboard connects all the components together

    • Power supply provides power to the components

    • Peripherals include keyboard, mouse, monitor, and printer

    • Answered by AI
    Add your answer
  • Q4. What do you know about this company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the first there was a typing and some general knowledge test.later they took f2f interview asking about yourself and picked some topics to tell
That they're testing your communication skills

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

Contizant Technologies user image Anonymous

posted on 12 Feb 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 4 interview rounds.

Round 1 - Group Discussion 

They given some topic on gd

Round 2 - Group Discussion 

They gave some gd questions

Round 3 - HR 

(1 Question)

  • Q1. Asking some technical questions
    • Add your answer
Round 4 - Technical 

(3 Questions)

  • Q1. Asking person data qnd techicql questions also
    • Add your answer
  • Q2. Personal data of school and other things
    • Add your answer
  • Q3. Some techinql questions on before worked Project
    • Add your answer

Senior Associate Interview Questions & Answers

Contizant Technologies user image Anonymous

posted on 28 Oct 2022

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Normal introduction was asked
    • Add your answer
  • Q2. Description of the previous role
    • Add your answer
  • Q3. Roles and responsibilities
    • Add your answer
Round 3 - Aptitude Test 

Not applicable , this was final round

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard on your attitude, skills can be taught! Focus on your goal.

Customer Support Executive Interview Questions & Answers

Automated Systems Design user image Anonymous

posted on 19 May 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Explain about anything
  • Ans. 

    I will explain the process of troubleshooting a technical issue.

    • Identify the issue reported by the customer

    • Ask relevant questions to gather more information

    • Research possible solutions

    • Implement the solution and test it

    • Follow up with the customer to ensure the issue is resolved

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Customer Care Executive Interview Questions & Answers

CGS user image

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

Process Associate Interview Questions & Answers

Primus Global Technologies user image Anonymous

posted on 6 Jul 2022

I applied via LinkedIn and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join Accenture ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just communication and basic accounts concept should be clear and wonder ful and helping staff

Customer Support Executive Interview Questions & Answers

CGS user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
    • Add your answer
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Customer Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 11 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Customer Care Executive Interview Questions & Answers

Fusion user image Anonymous

posted on 30 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

    • Answered by AI
    Add your answer
  • Q2. How you'll handle an angry customer
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Listen to the customer's concerns without interrupting

    • Empathize with their frustration and apologize for the inconvenience

    • Offer solutions to address their issue and make things right

    • Follow up to ensure the problem has been resolved to their satisfaction

    • Answered by AI
    Add your answer
More about working at HGS TECHNOLOGIES

HGS TECHNOLOGIES Interview FAQs

How many rounds are there in HGS TECHNOLOGIES Voice Process Executive interview?
HGS TECHNOLOGIES interview process usually has 3 rounds. The most common rounds in the HGS TECHNOLOGIES interview process are Aptitude Test, HR and One-on-one Round.
What are the top questions asked in HGS TECHNOLOGIES Voice Process Executive interview?

Some of the top questions asked at the HGS TECHNOLOGIES Voice Process Executive interview -

  1. Strength and weekn...read more
  2. Introduction p...read more
  3. And basic questi...read more

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HGS TECHNOLOGIES Voice Process Executive Interview Process

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Interview experience

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Good
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