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HGS TECHNOLOGIES Process Associate Interview Questions and Answers
HGS TECHNOLOGIES Process Associate Interview Experiences
1 interview found
Sri Hari
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Hr round is about your previous job?
- Q2. Tell about yourself?
- Ans.
I am a dedicated and detail-oriented Process Associate with experience in handling various tasks efficiently.
I have a strong background in data entry and analysis.
I am proficient in using Microsoft Office Suite, including Excel and Word.
I have excellent organizational and time management skills.
I am a quick learner and can adapt to new processes and systems easily.
I have experience in working with cross-functional team...
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Anonymous
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory
Interview Preparation Tips
I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Where do you want to see yourself after 5 years?
- Q2. What are your preferences?
- Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
- Q4. What are your expectations?
- Q5. How do you want a corporate structure to be?
- Q6. Why did you leave your last company?
Interview Preparation Tips
I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Personal questions n technical ones
Interview Preparation Tips
Sumit Kateria
I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Regarding my previous experience
- Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Previous Project Experience
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself.
- Q2. What do you know about BPO?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.
BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.
BPO services can be categorized into back...
- Q3. How will you handle an angry customer?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution to their problem
Follow up to ensure their satisfaction
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Introduction
- Q2. Qualification, basic questions about customer service, empathy apology,how to handle angry customer..thats it
Interview Preparation Tips
Give some good and creative answers that's all..😊.
Interview Questionnaire
1 Question
- Q1. Java c c++
I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.
Grammar and analytical questions
Interview Preparation Tips
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HGS TECHNOLOGIES Process Associate Reviews and Ratings
based on 6 reviews
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