Upload Button Icon Add office photos

Filter interviews by

HGS TECHNOLOGIES Technical Support Engineer Interview Questions and Answers

Updated 18 Dec 2020

HGS TECHNOLOGIES Technical Support Engineer Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. Basic introduction Voice accent Technical round Hr round
  • Q2. Just be confident .

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: CV should focus on the skill set previously mentioned. Concise and to the point sentences. Line out projects and internships well. Balance between academia and extra curriculars. Attend the CV making workshop of Opera and work on it accordingly.
Tips: Don’t put things totally irrelevant to the job profile. Don’t write long sentences. Know your CV well for further stages.Anything related to your CV should be at the tip of your tongue.

Round: Test
Experience: Don’t spend a lot of time on one question in quant section. There’s a cut-off in Quant and your focus should be on clearing it. If you clear the cut-off, the puzzle section will be evaluated, where solving at least 2 is generally good enough. Puzzles are hard, and need a lot of prior practice.

Round: HR Interview
Experience: Direct selections take place at the end of all interviews after a mutual discussion between all the panels. Know your CV thoroughly. Prepare for some HR questions as well. Puzzle solving and guesstimates are asked, so prepare them well. When you are asked a puzzle, do not sit quietly but think aloud. The interviewers help you structure your thoughts. Most of the times, just knowing your approach is enough for them
Tips: Evaluate the nature of your interviewer for the first 5 minutes and if possible treat the interview like a discussion. They just want to know more about you so tell it to them. Most of them are very friendly, and you will feel at ease. Be confident. Sound excited while talking about your projects/internships. It gives them confidence in you. Be very very thorough with your CV. Nothing gives a bad impression like not knowing about yourself. Ask questions if you have them at the end of the interview.

General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skills: Mathematics, Computer Science
College Name: IIT KHARAGPUR
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
  • Answered Anonymously
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
  • Answered Anonymously
  • Q3. Difference between RAM & ROM
  • Ans. Should say a few differences between both
  • Answered Anonymously
  • Q4. What are the typed of software that we use on our systems
  • Ans. Should say about the OS available in the market
  • Answered Anonymously
  • Q5. What was your expectations about salary
  • Ans. 

    I expect a salary that reflects my skills, experience, and the industry standards for a Technical Support Engineer.

    • Research industry standards: For example, the average salary for a Technical Support Engineer in my area is around $60,000 to $70,000.

    • Consider my experience: With over 3 years in technical support, I believe a salary in the range of $65,000 to $75,000 is reasonable.

    • Value of skills: My proficiency in troubl...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

  • Answered by AI
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

  • Answered by AI

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Water scarcity, 3 mins , name-area-parents-topic

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a passionate software engineer with experience in developing web applications using various technologies.

    • Experienced in developing web applications using HTML, CSS, JavaScript, and frameworks like React and Angular

    • Proficient in backend development with Node.js and databases like MySQL and MongoDB

    • Familiar with version control systems like Git and deployment tools like Docker

    • Strong problem-solving skills and ability

  • Answered by AI
  • Q2. What is your background
  • Ans. 

    I have a Bachelor's degree in Computer Science and 5 years of experience in software development.

    • Bachelor's degree in Computer Science

    • 5 years of experience in software development

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - whatever just enjoy the experiance

Interview Questionnaire 

1 Question

  • Q1. Round 1: This round is about technical related to Embedded C, Communication protocols and project related questions etc..,

I applied via LinkedIn and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Be through with your Project?
  • Q2. Be through with your resume?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be through with your project and your resume?

I applied via LinkedIn and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me about your work experience on Software Testing?
  • Ans. 

    I have experience in software testing through manual and automated testing methods.

    • Performed manual testing on various software applications

    • Created and executed test cases to ensure software functionality

    • Utilized automated testing tools such as Selenium and JMeter

    • Collaborated with development team to identify and resolve software defects

    • Conducted regression testing to ensure software stability

    • Documented test results an

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on your resume and attend the interview

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. More than technology,a senior recruiter asks where you stay which gali you stay,which temple is near by,what your husband do,getting into more personal and final he will ask your janam kundali and tell you...
Round 3 - One-on-one 

(1 Question)

  • Q1. Senior recruiter will ask more personal questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Girls and ladies please don't join this company as it is more into priest kinda,they check your caste,class rather your hardwork it seems. This so called senior recruiter totally flirts with you if you are single,divorce,seperarated and also heard his eyes rolls on always girls upper part,no matter whatever she is wearing. I heard after complaining also higher authorities didn't taken the action. Now you people only imagine how is it safe for a girl to work in that disgusting atmosphere. And in any MNC company if the complain is raised the higher authority should take an action but still they kept him then think what kinda company is this. INDIA HR cgs is worst the worst. They are not giving you secured job,HR are saving there job to close that position and you are bakra,who will be paid with very less salary comparative outside and also you are treated like a dog. Think twice thrice to take the decision.

I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company experiences and about roles and responsibilities.
  • Q2. Salary discussion and some basic formalities for onboarding
  • Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
  • Ans. 

    Basic problems in laptops/desktops, desktop parts, OS and networking issues.

    • Basic problems: slow performance, overheating, hardware failure, software issues

    • Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card

    • OS issues: installation, updates, compatibility, driver issues

    • Networking issues: connectivity, speed, security

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Device Drivers
  • Operating Systems
  • Computer Hardware
  • Network Engineering
Interview preparation tips for other job seekers - Enjoy the time and friendship you get inside organisation. Team leader and L2 are quite awesome but need to ask more query about process to learn new things for level up.

Skills evaluated in this interview

HGS TECHNOLOGIES Interview FAQs

What are the top questions asked in HGS TECHNOLOGIES Technical Support Engineer interview?

Some of the top questions asked at the HGS TECHNOLOGIES Technical Support Engineer interview -

  1. Basic introduction Voice accent Technical round Hr roun...read more
  2. Just be confiden...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

CGS Interview Questions
3.5
 • 25 Interviews
ElectrifAi Interview Questions
2.7
 • 17 Interviews
Fusion Interview Questions
3.2
 • 17 Interviews
View all
HGS TECHNOLOGIES Technical Support Engineer Salary
based on 16 salaries
₹1.8 L/yr - ₹4.2 L/yr
43% less than the average Technical Support Engineer Salary in India
View more details

HGS TECHNOLOGIES Technical Support Engineer Reviews and Ratings

based on 4 reviews

4.6/5

Rating in categories

4.4

Skill development

4.5

Work-life balance

3.9

Salary

4.5

Job security

4.0

Company culture

4.2

Promotions

4.2

Work satisfaction

Explore 4 Reviews and Ratings
Process Consultant
30 salaries
unlock blur

₹1.5 L/yr - ₹3.6 L/yr

Process Associate
25 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Technical Support Engineer
16 salaries
unlock blur

₹1.8 L/yr - ₹4.2 L/yr

Senior Process Consultant
14 salaries
unlock blur

₹2 L/yr - ₹3.5 L/yr

Customer Relation Officer
10 salaries
unlock blur

₹1.2 L/yr - ₹2.5 L/yr

Explore more salaries
Compare HGS TECHNOLOGIES with

Primus Global Technologies

3.9
Compare

TriGeo Technologies

3.2
Compare

GrapplTech

4.8
Compare

Plada Infotech Services

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview