Hexaware Technologies Scrum Master Interview Questions and Answers

Q1. Couple of people asked situation based questions
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Q1. Asking scrum questions
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Q1. All Scenario based question
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Q2. Conflict resolution in different scenarios
Ans. 
Conflict resolution involves understanding the root cause, active listening, finding common ground, and facilitating open communication.
• Identify the root cause of the conflict

• Practice active listening to understand all perspectives

• Find common ground and areas of agreement

• Facilitate open communication and encourage dialogue

• Use techniques like mediation or negotiation if necessary
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Q1. Planning, velocity, capacity etc
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60 questions in all 20 aptitude. 40 Skill based to be done in 50 min

Q1. Tell me 3 things about yourself
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Q2. Metrics used in your project for quality
Ans. 
We use metrics such as defect density, code coverage, and customer satisfaction to measure quality.
• Defect density is calculated by dividing the number of defects by the size of the codebase.

• Code coverage measures the percentage of code that is executed by automated tests.

• Customer satisfaction is measured through surveys or feedback sessions.
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Q3. How do you manage cross geographical teams
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Q1. What are the challenges faced? As an SM, whom you'll support? PO or the developers?
Ans. 
As a Scrum Master, I support both the Product Owner (PO) and the developers.
• The Scrum Master acts as a servant-leader to both the PO and the developers.

• Supporting the PO involves helping them with backlog management, facilitating communication with stakeholders, and ensuring the team understands and delivers on the product vision.

• Supporting the developers includes removing any obstacles or impediments that may hinder t...read more
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Q2. What is the first thing you gone do, as a SM
Ans. 
The first thing I would do as a Scrum Master is to establish a clear understanding of the team's goals and objectives.
• Hold a team kickoff meeting to introduce myself and establish rapport

• Facilitate a discussion to clarify the team's vision and mission

• Ensure that the team understands the Scrum framework and their roles

• Identify any immediate impediments or challenges and work towards resolving them

• Set up regular communic...read more
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Q1. Why do you want to become SM
Ans. 
I want to become a Scrum Master because I am passionate about facilitating effective teamwork and driving continuous improvement in software development projects.
• I have a strong understanding of Agile principles and methodologies.

• I have experience in leading and coaching teams to deliver high-quality software.

• I enjoy creating a collaborative and transparent work environment.

• I am motivated by the opportunity to help tea...read more
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Q2. Future goal and what if SM is removed from organization
Ans. 
The future goal is to continuously improve the Scrum team's performance. If the Scrum Master is removed, the team may face challenges in maintaining their agile practices.
• The future goal is to continuously improve the Scrum team's performance.

• The Scrum Master plays a crucial role in facilitating the team's agile practices.

• If the Scrum Master is removed, the team may face challenges in maintaining their agile practices.

• ...read more
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Case study to prepare a project plan

Q1. 1- Describe Scrum related questions, prefer scrum guide and be confident
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Q2. Explain Safe Agile and kanban
Ans. 
SAFe Agile is a framework for scaling Agile practices to enterprise level. Kanban is a visual management tool for Agile teams.
• SAFe Agile involves organizing teams into Agile Release Trains (ARTs) and implementing Lean-Agile practices across the organization.

• Kanban involves visualizing the workflow on a board and limiting work in progress to improve flow and delivery.

• SAFe Agile and Kanban can be used together to impleme...read more
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Q1. Be prepare for basic Agile questions
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Q2. Qus on SM day to day activities
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