Hero FinCorp Customer Service Associate Interview Questions and Answers for Experienced

Q1. Stakeholder management
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Q1. What is Disaster management
Ans. 
Disaster management involves planning, coordinating, and implementing measures to prevent, prepare for, respond to, and recover from natural or man-made disasters.
• Involves risk assessment, mitigation, preparedness, response, and recovery

• Requires coordination among various stakeholders such as government agencies, NGOs, and communities

• Examples include creating evacuation plans for hurricanes, setting up emergency shelte...read more
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Q1. Tell about your self
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Q2. What are your weakness and how do you overcome from it
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Q1. Self introduction is best part of interview questions
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Q2. Communication skills
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Q3. No fumbling the when give the answer
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Personal details that's all

Q1. Pele used to say job, how will you work in this company, what is the time, what is the office number 23 form?
Ans. I will make hero fincrop, I will meet the costumer, whether he wants a loan or not, if the costumer agrees, then I will take his documents, check the sibil, login the file, 9:00 to 7:00 23 forms are RC.
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Q2. 28 number form kya hota hai
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Q1. What was your previous experience how much time you are in this field
Ans. 
I have 5 years of experience in sales and have been in this field for 10 years.
• I have 5 years of experience in sales.

• I have been in this field for 10 years.

• During my previous role as a Sales Representative, I consistently exceeded my sales targets by 20%.

• I have a proven track record of building and maintaining strong relationships with clients.

• I am experienced in developing and implementing effective sales strategies.

• I...read more
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Q2. How much experience do you have in this finance industry
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I have 5 years of experience in the finance industry.
• I have worked in various roles within the finance industry for the past 5 years.

• I have experience in sales, customer service, and financial analysis.

• I have successfully closed deals worth millions of dollars.

• I have a deep understanding of financial products and services.

• I have built strong relationships with clients and consistently exceeded sales targets.
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Q3. From where you will get your business
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I will get my business from a combination of prospecting, networking, referrals, and existing customer relationships.
• Prospecting: I will actively search for potential customers through various channels such as cold calling, email campaigns, and social media.

• Networking: I will attend industry events, conferences, and trade shows to connect with potential clients and build relationships.

• Referrals: I will leverage my exis...read more
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