40+ Head Digital Works Interview Questions & Answers | Complete Prep Guide 2025

Head Digital Works Interview Experiences

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19 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 20 Aug 2023

Interview experience

Average

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Excellent quality of questions were asked

Round 3 - One-on-one

(3 Questions)

Q1. How to deal with a frustrating customer?

Ans.

Stay calm, listen actively, empathize, offer solutions, seek help if needed.

Stay calm and composed to avoid escalating the situation.
Listen actively to understand the customer's concerns and frustrations.
Empathize with the customer by acknowledging their feelings.
Offer solutions or alternatives to address the customer's issue.
Seek help from a supervisor or colleague if needed to resolve the situation effectively.

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Q2. Why would a customer gets frustrated?

Ans.

Customers can get frustrated due to various reasons such as long wait times, unhelpful responses, unresolved issues, and lack of communication.

Long wait times for assistance or resolution
Unhelpful or uninformed customer service representatives
Unresolved issues or repeated problems
Lack of communication or updates on the status of their concern

Answered by AI

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Q3. How to handle customers

Ans.

Handle customers with empathy, patience, and effective communication.

Listen actively to understand their concerns
Show empathy and validate their feelings
Stay calm and patient, even in difficult situations
Communicate clearly and provide solutions or alternatives
Follow up to ensure customer satisfaction

Answered by AI

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Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

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Software Development Engineer 1 Interview Questions & Answers

Anonymous

posted on 29 Nov 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Event loop and how it works

Ans.

Event loop is a mechanism in programming that allows for asynchronous execution of code by managing the order of operations.

Event loop is commonly used in JavaScript to handle asynchronous operations.
It works by continuously checking the event queue for tasks to execute.
Tasks are executed in the order they were added to the queue.
Event loop prevents blocking of the main thread by handling tasks asynchronously.
Example: ...

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Q2. DSA questions based on array and string

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Skills evaluated in this interview

Software Development Engineer 1 Interview Questions asked at other Companies

Q1. 4. Design a system for making table reservations at a restaurant.

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Head Digital Works Interview Questions and Answers for Freshers

Risk Analyst Interview Questions & Answers

Sohail Hamza

posted on 11 Aug 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Basic maths and logical thinking

Round 3 - One-on-one

(1 Question)

Q1. Why did you choose this company?

Add your answer

Round 4 - Behavioral

(1 Question)

Q1. How well do you think you will be helpful Here.

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Round 5 - HR

(1 Question)

Q1. What’s your salary expectation

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Interview Preparation Tips

Interview preparation tips for other job seekers - Being honest, my interview was more like a casual talking and explaining my previous work responsibilities.

Risk Analyst Interview Questions asked at other Companies

Q1. How will you determine the factors can be considered as risk while insuring a bike?

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Software Developer Interview Questions & Answers

Anonymous

posted on 14 Nov 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

6-8 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - Coding Test

3 online dsa questions easy to medium

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more

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Softwaretest Engineer Interview Questions & Answers

Anonymous

posted on 19 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Types of methods involve in manual testing

Ans.

Methods in manual testing include black box testing, white box testing, unit testing, integration testing, system testing, and acceptance testing.

Black box testing: Testing the functionality of the software without knowing its internal code.
White box testing: Testing the internal code and structure of the software.
Unit testing: Testing individual units or components of the software.
Integration testing: Testing the inte...

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Q2. Write postive and negative test cases

Ans.

Positive and negative test cases for Softwaretest Engineer role

Positive test cases: verify that the software functions as expected, test boundary conditions, test error handling, test performance under load
Negative test cases: test invalid inputs, test edge cases, test for unexpected behavior, test for security vulnerabilities

Answered by AI

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Skills evaluated in this interview

Softwaretest Engineer Interview Questions asked at other Companies

Q1. What is boundary value analysis? How do u perform boundary value testing for User ID & Password textfields in login page?

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Get interview-ready with Top Head Digital Works Interview Questions

Senior Customer Service Executive Interview Questions & Answers

Anonymous

posted on 16 Apr 2022

I applied via Approached by Company and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. It was good experienve

Add your answer

Q2. Self introduction and general quiestions overall experience

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Round 2 - One-on-one

(1 Question)

Q1. Previous company experiences

Ans.

I have 5 years of experience in customer care, working for a leading telecommunications company.

Worked as a Senior Customer Care Executive for XYZ Telecom
Handled customer queries and complaints through various channels like phone, email, and chat
Resolved complex issues by coordinating with different departments
Provided exceptional customer service and ensured customer satisfaction
Trained and mentored new team members
Ac...

Answered by AI

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Round 3 - HR

(1 Question)

Q1. What are your salary expectations?

Ans.

I expect a competitive salary based on my experience and skills.

I am looking for a salary that reflects my expertise and the responsibilities of the role.
I have researched the market rates for similar positions and expect to be compensated accordingly.
I am open to discussing the salary range for this position during the negotiation process.
I value fair compensation that recognizes my contributions to the company's succ...

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Interview Preparation Tips

Interview preparation tips for other job seekers - Only 3 rounds in total......it was nice experience...friendly managers and hrs

Senior Customer Service Executive Interview Questions asked at other Companies

Q1. What is you are quaficantion ? What is You are habits? What is you are quaficantion ad were You have studied? What is you are age? What is ureached safely job? What is you rope style Strictly Watters?

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Jobs at Head Digital Works

View all

Assistant Company Secretary

Hyderabad / Secunderabad

0-2 Yrs

Not Disclosed

Senior UX Designer

Hyderabad / Secunderabad

11-15 Yrs

Not Disclosed

Senior UX Designer

Hyderabad / Secunderabad

11-15 Yrs

Not Disclosed

Lead UX Designer

Hyderabad / Secunderabad

14-16 Yrs

Not Disclosed

Product Manager

Hyderabad / Secunderabad

7-9 Yrs

Not Disclosed

Lead UX Designer

Hyderabad / Secunderabad

7-10 Yrs

Not Disclosed

Module Lead Interview Questions & Answers

Anonymous

posted on 3 Dec 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Coding Test

Competitive programming

Round 3 - Coding Test

System design with low level design

Round 4 - HR

(1 Question)

Q1. Call with VP engineering

Add your answer

Module Lead Interview Questions asked at other Companies

Q1. 1) describe the Cloud architecture for the azure storage, blob , cloud services? 2) describe the integration of Web API related questions for email and sms applications? 3) describe the .net core aspects for solid programming implementation... read more

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Interview Questions & Answers

Anonymous

posted on 11 Sep 2021

I applied via Walk-in and was interviewed in Aug 2021. There were 6 interview rounds.

Interview Questionnaire

5 Questions

Q1. Self introduction.

Add your answer

Q2. Why you chose this job

Add your answer

Q3. What do you know about our company

Add your answer

Q4. Computer related questions

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Q5. Why do you want to work

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident always that I can do it. Prepare yourself a day before for the post you are applying, just the basic of it. Convince them that you are serious about the job.

Manual Test Engineer Interview Questions & Answers

Anonymous

posted on 20 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. First round went for 1 hour. There was apti,reasoning,Finding bugs,and technical questions.

Add your answer

Q2. Second and third was purely technical.Fourth was HR.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One should have knowledge on manual testing to crack this interview.

Manual Test Engineer Interview Questions asked at other Companies

Q1. Why choose testing field What is manual testing What is traditional testing What is the difference between functional and non functional testing What is severity and priority in a testing What is smoke or sanity testing What is test case Ho... read more

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Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Head Digital Works Interview FAQs

How many rounds are there in Head Digital Works interview?

Head Digital Works interview process usually has 2-3 rounds. The most common rounds in the Head Digital Works interview process are One-on-one Round, HR and Resume Shortlist.

How to prepare for Head Digital Works interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Head Digital Works. The most common topics and skills that interviewers at Head Digital Works expect are Gaming, Private Equity, Career Development, Venture Capital and SQL.

What are the top questions asked in Head Digital Works interview?

Some of the top questions asked at the Head Digital Works interview -

How would you go about building game economics for a ga...read more
What is bug in any applicati...read more
How to deal with a frustrating custom...read more

How long is the Head Digital Works interview process?

The duration of Head Digital Works interview process can vary, but typically it takes about less than 2 weeks to complete.

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Jobs at Head Digital Works

Assistant Company Secretary

Hyderabad / Secunderabad

0-2 Yrs

Not Disclosed

Senior UX Designer

Hyderabad / Secunderabad

11-15 Yrs

Not Disclosed

Senior UX Designer

Hyderabad / Secunderabad

11-15 Yrs

Not Disclosed

Explore more jobs

Head Digital Works Salaries in India

Software Engineer 25 salaries	₹0 L/yr - ₹0 L/yr
Software Development Engineer II 24 salaries	₹0 L/yr - ₹0 L/yr
Senior Software Engineer 20 salaries	₹0 L/yr - ₹0 L/yr
Module Lead 19 salaries	₹0 L/yr - ₹0 L/yr
Associate Product Manager 15 salaries	₹0 L/yr - ₹0 L/yr