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HDFC Life Customer Service Executive Interview Questions and Answers for Freshers

Updated 12 Oct 2022

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Customer Service Executive Interview Questions

user image Utkarsha Mishra

posted on 12 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Online test held for the entry level

3

HR Round (2 Questions)

  • Q1. Asking for Your experience, ?qualification? and intrest of field ? notify all of policies of company and your work of area.
  • Q2. Why did you want to join this company

Interview Preparation Tips

Topics to prepare for HDFC Life Customer Service Executive interview:
  • About company
  • About insurance
  • Sales
  • Payroll
Interview preparation tips for other job seekers - Always be confident and believe in yourself. Nothing is much hard than your self motivation. All the best.

Interview questions from similar companies

Interview Questions

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself.....,.............. Be confident.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

Behavioral Round (1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your self, how did you get this opportunity
3

HR Round (1 Question)

  • Q1. Telll me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

I applied via Referral and was interviewed in Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Basic information Related to insurance sector How to convince clients
  • Q2. 2 rounds are there one by team leader and other by divisional manager don't be nervous just give ur 100 percent

Interview Preparation Tips

Interview preparation tips for other job seekers - All the very best guys don't be nervous just give ur 100 percent in interview u. Will beat it up for sure
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. What is your family background and education

I applied via Recruitment Consultant and was interviewed in Aug 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential give ans to all the questions with confidence

Interview Questions

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed before Mar 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. How to sales , introduce
2

One-on-one Round (1 Question)

  • Q1. Able to handle pressure, how you convince customer

HDFC Life Interview FAQs

How many rounds are there in HDFC Life Customer Service Executive interview for freshers?
HDFC Life interview process for freshers usually has 3 rounds. The most common rounds in the HDFC Life interview process for freshers are Resume Shortlist, Aptitude Test and HR.

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HDFC Life Customer Service Executive Salary
based on 103 salaries
₹1.4 L/yr - ₹3.7 L/yr
10% less than the average Customer Service Executive Salary in India
View more details

HDFC Life Customer Service Executive Reviews and Ratings

based on 10 reviews

3.6/5

Rating in categories

2.7

Skill development

2.9

Work-Life balance

2.7

Salary & Benefits

2.8

Job Security

2.5

Company culture

2.6

Promotions/Appraisal

2.9

Work Satisfaction

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