HDFC Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Maths nd english questions
I am a dedicated and experienced phone banker with a strong background in customer service and financial knowledge.
I have over 5 years of experience in customer service roles
I am proficient in handling financial transactions and providing assistance with banking products
I have excellent communication skills and can effectively resolve customer inquiries and issues
I have 3 years of experience in customer service and sales, including 1 year as a phone banker.
3 years of customer service and sales experience
1 year specifically as a phone banker
Strong communication and problem-solving skills
Ability to handle high call volumes and multitask effectively
I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.
A phone banking officer is responsible for handling customer inquiries and providing assistance over the phone.
Answering customer calls and addressing their concerns
Providing information about products and services
Assisting customers with account management
Resolving customer complaints and issues
Meeting sales targets through phone interactions
posted on 10 Jan 2025
I applied via Walk-in
Financial related. Banking related questions.
posted on 11 Jan 2025
I applied via Newspaper Ad and was interviewed in Dec 2024. There were 5 interview rounds.
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
posted on 11 Jan 2025
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
Working capital is the difference between a company's current assets and current liabilities.
Working capital is essential for a company's day-to-day operations.
It indicates the company's ability to meet its short-term financial obligations.
Formula: Working Capital = Current Assets - Current Liabilities
Examples: Cash, accounts receivable, inventory are current assets. Accounts payable, short-term loans are current liabi
DSCR Ratio is Debt Service Coverage Ratio, a financial metric used to measure a company's ability to cover its debt obligations.
DSCR Ratio is calculated by dividing a company's operating income by its total debt service payments.
A DSCR Ratio of 1 or higher indicates that a company is generating enough income to cover its debt payments.
Lenders typically look for a DSCR Ratio of 1.25 or higher when evaluating a company's
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
The best opportunity in my opinion is to leverage technology to streamline operations and improve customer experience.
Implementing a new CRM system to better track customer interactions and improve communication
Introducing online banking services to make it easier for customers to manage their accounts remotely
Utilizing data analytics to identify trends and opportunities for growth
Investing in employee training and dev
Interview experience
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