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Yes Bank Phone Banking Officer Interview Questions and Answers

Updated 26 Dec 2024

Yes Bank Phone Banking Officer Interview Experiences

6 interviews found

Phone Banking Officer Interview Questions & Answers

user image Bhawana Sharma

posted on 26 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What is the location
  • Q2. How much time salary
  • Q3. How to I'll grow up in this company?
  • Q4. Which profile I'll join?

Interview Preparation Tips

Interview preparation tips for other job seekers - I like communication & communicate with people with on call
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Experience, expected ctc, leaves, perks and etc
Round 3 - One-on-one 

(1 Question)

  • Q1. Explained everything about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Go if you are a fresher

Phone Banking Officer Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. What is your knowledge in phone banking in bank
asked in ICICI Bank
Q2. What do you know about Phone Banking.
asked in ICICI Bank
Q3. How will you do sales?
Q4. What is the difference between Retail Banking operations and Cred ... read more
asked in ICICI Bank
Q5. what do you mean by bank?

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. If u want to join in yes bank at gurgaon locations where they take a interview only one round selection process.
  • Q2. What is bank Tell me about yourself About loans n insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Be formal.
Don't afraid of sales target
This is a customer service position

Phone Banking Officer Interview Questions & Answers

user image Shivangi Pandey

posted on 20 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Personal Details, Cross Questioning from personal details, Salary expectation, Leaves related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a good place to work for.....

Yes Bank interview questions for designations

 Banking Officer

 (2)

 Retail Banking Officer

 (1)

 Relationship Manager, Corporate Banking

 (1)

 Relationship Manager Priority Banking

 (1)

 Cluster Head Branch Banking

 (1)

 Senior Corporate Banking Manager

 (1)

 Officer

 (4)

 Senior Officer

 (13)

I applied via Walk-in and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can you sell any product
  • Ans. 

    To sell any product, one must understand the customer's needs, highlight the product's benefits, build trust, and provide excellent customer service.

    • Understand the customer's needs and preferences

    • Highlight the product's features and benefits

    • Build trust and credibility with the customer

    • Provide excellent customer service and support

    • Offer competitive pricing and promotions

    • Use persuasive communication and negotiation skill...

  • Answered by AI
  • Q2. What is your qualification and experience
  • Ans. I have done complete Graduation and computer knowledge. I have 2 years experience in sales executive
  • Answered by Hareesh Kumar

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of the question asked to me were related to my graduation related topics and work experience related topics.
Luckily I was able to answer most of the question correctly .

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1. Brief about myself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stick to your answer

Interview questions from similar companies

I applied via Referral and was interviewed before Feb 2021. There were 14 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Maths

Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 4 - Group Discussion 

Own topic

Round 5 - Aptitude Test 

Logical

Round 6 - Group Discussion 

About family

Round 7 - Aptitude Test 
Round 8 - Coding Test 
Round 9 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t be aggressive while speaking, be confident. State facts while you speak. This adds more substance to your speech.
View all tips
Round 10 - Group Discussion 
Pro Tip by AmbitionBox:
You will be judged by your leadership and decision-making skills. Use your presence of mind as soon as the GD starts.
View all tips
Round 11 - Group Discussion 
Pro Tip by AmbitionBox:
Try to appreciate other people’s points of view while speaking. Don't disrespect your panelists. Acknowledge when they're right.
View all tips
Round 12 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 13 - Assignment 
Round 14 - Case Study 

Interview Preparation Tips

Topics to prepare for HDFC Bank Phone Banking Officer interview:
  • Job work
  • About my self
  • Experience
  • Ambition
  • +ve thinker
Interview preparation tips for other job seekers - I wana work with the good opportuniti....it will help me for building of my career

I applied via Campus Placement and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What is sales?
  • Ans. 

    Sales is the process of exchanging goods or services for money or other valuable consideration.

    • Sales involves identifying potential customers and persuading them to buy a product or service.

    • It includes activities such as prospecting, lead generation, qualifying leads, making sales presentations, negotiating and closing deals.

    • Sales can be done through various channels such as direct selling, telemarketing, online sales,...

  • Answered by AI
  • Q2. Are u good at sales?
  • Q3. Can u sale me anything ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Convincing someone for something is sales .

I applied via Company Website and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Personal details,skills
  • Q2. Are you willing to work anywhere

Interview Preparation Tips

Interview preparation tips for other job seekers - The overall experience was good and be greatfull

I applied via Campus Placement and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 

Environmental topic

Round 3 - Aptitude Test 

Based on banking questions

Interview Preparation Tips

Topics to prepare for ICICI Bank Assistant Manager interview:
  • Communication Skills
  • Technical
Interview preparation tips for other job seekers - Consenrate on every second be positive and don't leave your confidence level Be active every question smile is most important

Yes Bank Interview FAQs

How many rounds are there in Yes Bank Phone Banking Officer interview?
Yes Bank interview process usually has 1-2 rounds. The most common rounds in the Yes Bank interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Yes Bank Phone Banking Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Yes Bank. The most common topics and skills that interviewers at Yes Bank expect are Contact Center, Outbound Sales, Telecalling, Telesales and call center.
What are the top questions asked in Yes Bank Phone Banking Officer interview?

Some of the top questions asked at the Yes Bank Phone Banking Officer interview -

  1. how can you sell any prod...read more
  2. What is the locat...read more

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Yes Bank Phone Banking Officer Interview Process

based on 5 interviews

1 Interview rounds

  • One-on-one Round
View more
Yes Bank Phone Banking Officer Salary
based on 281 salaries
₹1.4 L/yr - ₹4 L/yr
At par with the average Phone Banking Officer Salary in India
View more details

Yes Bank Phone Banking Officer Reviews and Ratings

based on 43 reviews

3.8/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

2.9

Salary

3.4

Job security

3.7

Company culture

2.8

Promotions

3.5

Work satisfaction

Explore 43 Reviews and Ratings
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