HDFC Bank Phone Banking Officer Interview Questions and Answers

Q1. Loans should be clearly explained to coustomers
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Q2. Marketing is important for bank
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Q3. Loan payment as to take some time to pay in 1 or 2 days
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Q1. Tell me about yourself?
Ans. 
Experienced phone banking officer with strong communication skills and a passion for customer service.
• Over 5 years of experience in the banking industry

• Skilled in handling customer inquiries and resolving issues

• Proficient in using banking software and systems

• Excellent communication and interpersonal skills

• Focused on providing exceptional customer service

• Received multiple awards for top performance in customer satisfact
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Q2. What are the difference between banking and nbfc companies
Ans. 
Banking companies accept deposits and provide loans, while NBFC companies cannot accept deposits but can provide loans and other financial services.
• Banking companies are regulated by the Reserve Bank of India (RBI), while NBFC companies are regulated by the Companies Act.

• Banking companies can issue demand drafts, cheques, and other payment instruments, while NBFC companies cannot issue cheques drawn on itself.

• Banking c...read more
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Q1. Tell me about yourself?
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Q2. Questions from your resume
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