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HDB Financial Services Senior Telecalling Executive Interview Questions and Answers
HDB Financial Services Senior Telecalling Executive Interview Experiences
1 interview found
kuldeep kashyap
Selected
I applied via Campus Placement and was interviewed in Dec 2023. There were 2 interview rounds.
Logical , reasoning
(3 Questions)
- Q1. About yourself and you are comfortable
- Q2. Family background , about company
- Q3. Okey you are now in collection process so how you explain to customer for his delay emi.
- Ans.
I would explain to the customer the importance of timely payments and offer solutions to help them catch up on their delayed EMIs.
Empathize with the customer's situation and show understanding
Explain the consequences of delayed payments, such as additional fees or negative impact on credit score
Offer flexible payment options or a repayment plan to help the customer catch up
Provide guidance on how to avoid future delays...
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(3 Questions)
- Q1. What is the purpose of providing home loans to customers?
- Q2. Why eligible to provide a loan
- Q3. How to talk on call regarding loan
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Not good only full te re
(2 Questions)
- Q1. Job timing woul bt
- Q2. 9.30 to 6.30 will be the job timing
Interview Preparation Tips
Mamatha Santhosh
Selected
I applied via AmbitionBox and was interviewed in Feb 2024. There was 1 interview round.
(5 Questions)
- Q1. Where are the company?
- Q2. Which place in Bajaj finance company
- Q3. How is the working in your company?
- Q4. How is the salary?
- Q5. How is the coulics?
- Ans.
I'm sorry, but I am not familiar with the term 'coulics'.
Apologize for not being familiar with the term 'coulics'.
Ask for clarification or provide more context about the term.
Offer to help with any other questions or concerns the interviewer may have.
Interview Preparation Tips
Customer Services and Telecalling Interview Questions & Answers
TVS Credit
Anonymous
posted on 26 Sep 2022
I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about yourself
- Q2. What is your work experience
- Q3. Your educational qualification
- Q4. Tell me about your family background
Interview Preparation Tips
Subhajit Deb
I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. What an interviewers asked that type of question only
- Q2. Why we want to hire you etc...
- Ans. My answer was I am hard worker, I can give growth to bajaj in Telecalling sales. I have a good convincing power... More n more were disccused
- Q3. But for the latest manager E5 Paramaatma chatterjee she just ruined my life... By doing mistake buy her and the customer was mine so team lease got me terminated
- Ans. My point Is convinced the doctor to take the loan
- Q4. And i convinced also but after accepting the e agreement customer told that bank account was of his partner.. I told repeatedly to change she just ignored because of month end and done nach form by her own...
- Q5. So my question to bajaj is this a way your manager people treat their callers who gave bajaj so much good customer... And you can ask my customer how my behavior is..... So please help me out.... With thes...
- Q6. Every month I gave bajaj 2 cr leads.,.
- Q7. Last month also when I didn't know I will be terminated but I didn't received fulll and final settlement from your... I worked hard for your company.......
Interview Preparation Tips
I applied via AmbitionBox and was interviewed before Jul 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you pick this company
- Q2. Are you confidenr of finishing a project
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What your experience
- Q2. Do you do this work
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. About your self
- Q2. Why you left your last job
- Q3. Do you able to strich till late night
- Ans.
Yes, I am able to work till late night if required.
I am comfortable working in shifts
I have worked in night shifts before
I am willing to adjust my schedule as per the job requirements
- Q4. What is collection and how you will work.
- Ans.
Collection is the process of recovering unpaid debts from customers.
Contact customers to remind them of their outstanding debts
Negotiate payment plans or settlements
Maintain accurate records of all communication and payments
Escalate to legal action if necessary
Ensure compliance with all relevant laws and regulations
Interview Preparation Tips
Skills evaluated in this interview
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Nothing's
Interview Preparation Tips
Honest looking
Average communications
Bold speaking
It always enoungh for interview...
These based on my interview experience....
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HDB Financial Services Interviews By Designations
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HDB Financial Services Senior Telecalling Executive Interview Process
based on 1 interview
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HDB Financial Services Senior Telecalling Executive Reviews and Ratings
based on 21 reviews
Rating in categories
|
Sales Executive
4.5k
salaries
|  ₹1 L/yr - ₹6 L/yr |
|
Junior Officer
2.7k
salaries
| ₹0.9 L/yr - ₹4.5 L/yr |
|
Sales Officer
1.9k
salaries
| ₹0.9 L/yr - ₹6.5 L/yr |
|
Credit Relationship Manager
1.5k
salaries
| ₹1.8 L/yr - ₹5 L/yr |
|
Relationship Manager
1.4k
salaries
| ₹1.4 L/yr - ₹4.8 L/yr |
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