HCLTech Service Desk Executive Interview Questions and Answers

Q1. Regarding LA troubleshooting.
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Q2. Roles and responsibilities
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Q1. Salary regarding and joining date.
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Q1. Difference between pst and ost
Ans. 
PST is a personal storage table used by Outlook to store emails, while OST is an offline storage table used for offline access to emails.
• PST is used for storing emails, contacts, calendar items, and other data in Outlook.

• OST is a cached copy of the mailbox stored on the local computer for offline access.

• PST files are typically used for archiving or backing up emails, while OST files are used for offline access to email...read more
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Q1. Self Introduction
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Q2. What is Active Directory
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Active Directory is a directory service developed by Microsoft for managing network resources and user accounts.
• Active Directory is used to centrally manage and authenticate users, computers, and other network resources in a Windows domain environment.

• It provides a hierarchical structure of objects, such as users, groups, and organizational units (OUs), which can be organized and managed based on the organization's nee...read more
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Q3. What is DNS ?
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DNS stands for Domain Name System. It is a decentralized system that translates domain names into IP addresses.
• DNS is used to resolve domain names to their corresponding IP addresses.

• It helps in the efficient routing of internet traffic by translating human-readable domain names into machine-readable IP addresses.

• DNS operates through a hierarchical structure of servers, including authoritative DNS servers, recursive DN...read more
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Q1. IP address, VPN, Office 365
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Q2. Windows troubleshooting, SLA, Communication
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Q3. Outlook troubleshooting, Microsoft Office 365 License.
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Related job, Java script and c language

Q1. Self introduction
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Q2. Talk on any destination
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I would like to talk about the beautiful city of Paris.
• Paris is the capital city of France

• Known for its iconic landmarks such as the Eiffel Tower and Louvre Museum

• Famous for its delicious cuisine and fashion scene

• Rich in history and culture with many art galleries and theaters

• Popular tourist destination with millions of visitors each year
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Q1. What is beam and it's shear force unit
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A beam is a structural element that carries load primarily in bending. The shear force unit is measured in Newtons (N) or pounds-force (lbf).
• A beam is a long, horizontal structural member that supports loads by resisting bending.

• Shear force is the force that acts parallel to the cross-section of the beam.

• The unit of shear force is typically measured in Newtons (N) or pounds-force (lbf).
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Q1. What is moment of interia
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Moment of inertia is a measure of an object's resistance to changes in its rotation.
• Moment of inertia depends on the mass distribution of an object.

• It is calculated by summing the products of the mass of each particle and the square of its distance from the axis of rotation.

• Moment of inertia is denoted by the symbol 'I'.

• For example, a solid sphere has a higher moment of inertia compared to a hollow sphere of the same m
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Q1. Only for on round sir test
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Q1. Only for one round sir im interested sir
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Q1. Finneley for one rounding sir
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Reasoning

Ag

Program

Q1. Tell me a little about yourself
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Q2. Why do you want to work at our company
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Q1. Why did you apply for this job
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Q1. Describe your self in one word
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Q1. Where do you see your self in five years
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Q1. Tell us something about yourself
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Q1. What are you hobbies
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