Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Google Operations Center Team. If you also belong to the team, you can get access from here

Google Operations Center Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 478 Reviews

Filter interviews by

Google Operations Center Customer Service Associate Interview Questions and Answers

Updated 24 Jul 2023

2 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Jul 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Walk me through your resume
  • Q2. About previous experience and qualifications
3

Communication skills Round (2 Questions)

  • Q1. Talk about xyz topic for 5 mins
  • Q2. What does your day look like
4

One-on-one Round (3 Questions)

  • Q1. Hypothetical questions about difficult situations (experience with a rude customer etc)
  • Q2. Behavioral questions (what would you do if you had to extend your shift)
  • Q3. Some technical questions (how to endure a great customer experience)

Interview Preparation Tips

Interview preparation tips for other job seekers - Show some Googliness and practice frequently asked questions. All the best!

I applied via Company Website and was interviewed in Jul 2022.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Walk me through your education and your work experience if you have any.
  • Q2. What do you think Google Operations Center does?
  • Q3. What would get you motivated to come to work every day?
  • Q4. How would you handle an irate customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer as confidently and as smoothly as you can. Explain carefully.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2024.

3 Interview Rounds

1

Aptitude Test Round

Some basic Maths questions and Logical reasoning sets

2

One-on-one Round (1 Question)

  • Q1. About yourself, Skills and How you are seeing yourself in next 5 year
3

One-on-one Round (1 Question)

  • Q1. About yourself, bit friendly questioning and skills assessment question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your interview, do not get nervous after seeing the huge crowd present in the building.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Basic Introduction
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Nov 2023.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. First he was ask myself
  • Q2. Then you are ask my family background my education background languages Bangalore details
  • Q3. H r ask future plans

I applied via Naukri.com and was interviewed in Oct 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask me about bpo voice process type related and tele calls type inbound questions

I applied via Walk-in and was interviewed in Aug 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare good resume
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Jun 2024.

2 Interview Rounds

1

Group Discussion Round

Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.

2

Technical Round (7 Questions)

  • Q1. What scripting language do you know?
  • Q2. What tools have you used to manage a remote team?
  • Q3. What programming languages do you know?
  • Q4. What is your strengths ?
  • Q5. How did you get this interview?
  • Q6. When was this interview?
  • Q7. How difficult was the interview?

Interview Preparation Tips

Topics to prepare for Myntra Customer Care Executive interview:
  • Your carrer goal
Interview preparation tips for other job seekers - We have enable a hybrid work model,which provides mobility support to employees coming to the office Asa well as flexi work options to these who want to work from home.
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to join as a customer service executive after perusing mca
2

One-on-one Round (2 Questions)

  • Q1. Same qutsions were repeated
  • Q2. Tell about your work experience
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 No response

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Speak 20 sentences about your hometown specialities.
  • Q2. Why do you want to join blinkit.

Google Operations Center Interview FAQs

How many rounds are there in Google Operations Center Customer Service Associate interview?
Google Operations Center interview process usually has 2-3 rounds. The most common rounds in the Google Operations Center interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Google Operations Center Customer Service Associate interview?

Some of the top questions asked at the Google Operations Center Customer Service Associate interview -

  1. What do you think Google Operations Center do...read more
  2. How would you handle an irate custom...read more
  3. Talk about xyz topic for 5 m...read more

Tell us how to improve this page.

People are getting interviews through

based on 2 Google Operations Center interviews
Company Website
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Google Operations Center Customer Service Associate Salary
based on 5 salaries
₹4 L/yr - ₹6.3 L/yr
69% more than the average Customer Service Associate Salary in India
View more details

Google Operations Center Customer Service Associate Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

1.7

Work Satisfaction

Explore 2 Reviews and Ratings
Senior Associate
269 salaries
unlock blur

₹3.7 L/yr - ₹13.6 L/yr

Digital Media Specialist
113 salaries
unlock blur

₹5.3 L/yr - ₹12.2 L/yr

Analyst
93 salaries
unlock blur

₹3.5 L/yr - ₹7.3 L/yr

Senior Customer Support Associate
81 salaries
unlock blur

₹4 L/yr - ₹9 L/yr

Digital Marketing Specialist
74 salaries
unlock blur

₹5 L/yr - ₹14.9 L/yr

Explore more salaries
Compare Google Operations Center with

Amazon Development Centre India

4.1
Compare

Microsoft Corporation

4.1
Compare

IBM

4.1
Compare

Accenture

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview