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Google Operations Center Customer Service Associate Interview Questions and Answers
Updated
24 Jul 2023
2 interviews found
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Anonymous
I applied via Company Website and was interviewed in Jul 2022.
1 Interview Round
1
HR Round (4 Questions)
- Q1. Walk me through your education and your work experience if you have any. View Answers (1)
- Q2. What do you think Google Operations Center does? View Answers (1)
- Q3. What would get you motivated to come to work every day? View Answers (1)
- Q4. How would you handle an irate customer? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Answer as confidently and as smoothly as you can. Explain carefully.
Interview experience
Excellent
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Jul 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Walk me through your resume View Answers (1)
- Q2. About previous experience and qualifications Add Answer
3
Communication skills Round (2 Questions)
- Q1. Talk about xyz topic for 5 mins View Answers (1)
- Q2. What does your day look like View Answers (1)
4
One-on-one Round (3 Questions)
- Q1. Hypothetical questions about difficult situations (experience with a rude customer etc) Add Answer
- Q2. Behavioral questions (what would you do if you had to extend your shift) Add Answer
- Q3. Some technical questions (how to endure a great customer experience) Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Show some Googliness and practice frequently asked questions. All the best!
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Google Operations Center?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Apr 2024.
3 Interview Rounds
1
Aptitude Test Round
Some basic Maths questions and Logical reasoning sets
2
One-on-one Round (1 Question)
- Q1. About yourself, Skills and How you are seeing yourself in next 5 year Add Answer
3
One-on-one Round (1 Question)
- Q1. About yourself, bit friendly questioning and skills assessment question Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident in your interview, do not get nervous after seeing the huge crowd present in the building.
Ayush Katiyar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Basic Introduction Add Answer
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Nov 2023.
1 Interview Round
1
HR Round (3 Questions)
- Q1. First he was ask myself Add Answer
- Q2. Then you are ask my family background my education background languages Bangalore details Add Answer
- Q3. H r ask future plans Add Answer
I applied via Naukri.com and was interviewed in Oct 2021.
4 Interview Rounds
Interview Questions
- Q1. About inbounds tele-calling related
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ask me about bpo voice process type related and tele calls type inbound questions
I applied via Walk-in and was interviewed in Aug 2020.
4 Interview Rounds
Interview Questions
- Q1. What is ur career objective
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - be prepare good resume
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Jun 2024.
2 Interview Rounds
1
Group Discussion Round
Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.
2
Technical Round (7 Questions)
- Q1. What scripting language do you know? View Answers (1)
- Q2. What tools have you used to manage a remote team? View Answers (1)
- Q3. What programming languages do you know? View Answers (1)
- Q4. What is your strengths ? Add Answer
- Q5. How did you get this interview? Add Answer
- Q6. When was this interview? Add Answer
- Q7. How difficult was the interview? Add Answer
Interview Preparation Tips
Topics to prepare for Myntra Customer Care Executive interview:
- Your carrer goal
Customer Service Executive Interview Questions
Wheelseye Technology
Kuldeep Tiwari
posted on 19 Sep 2024
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Aug 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why you want to join as a customer service executive after perusing mca View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Same qutsions were repeated Add Answer
- Q2. Tell about your work experience View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Aptitude test Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This is a good company for freshers too just go for this company
Google Operations Center Interview FAQs
How many rounds are there in Google Operations Center Customer Service Associate interview?
Google Operations Center interview process usually has 2-3 rounds. The most common rounds in the Google Operations Center interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Google Operations Center Customer Service Associate interview?
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Interview Questions for Popular Designations
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People are getting interviews through
based on 2 Google Operations Center interviews
Company Website
50%
50% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Associate Interview Questions from Similar Companies
72%
more
than the average Customer Service Associate Salary in India
View more details
Google Operations Center Customer Service Associate Reviews and Ratings
based on 2 reviews
Rating in categories
|
Senior Associate
309
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|  ₹4.2 L/yr - ₹13 L/yr |
|
Digital Media Specialist
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|
Analyst
93
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| ₹3.5 L/yr - ₹7.3 L/yr |
|
Senior Customer Support Associate
81
salaries
| ₹4 L/yr - ₹9 L/yr |
|
Digital Marketing Specialist
79
salaries
| ₹5.3 L/yr - ₹17 L/yr |
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