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Wheelseye Technology Customer Service Executive Interview Questions and Answers

Updated 19 Sep 2024

Wheelseye Technology Customer Service Executive Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM software and resolving technical issues

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q2. Why you want to join as a customer service executive after perusing mca
  • Ans. 

    I want to utilize my technical skills gained from MCA to provide excellent customer service and enhance my communication abilities.

    • I have a strong technical background from my MCA degree which will help me troubleshoot customer issues effectively.

    • I enjoy interacting with people and solving problems, which are key aspects of a customer service role.

    • I believe that working as a customer service executive will help me impr...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Same qutsions were repeated
  • Q2. Tell about your work experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Managed a team of customer service representatives to ensure timely and effective resolution of customer inquiries

    • Implemented new customer service strategies to improve overall customer satisfaction

    • Utilized CRM software to track customer interactions and provide personalized suppo...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something aboutvyourself
  • Q2. Introductions about myself and hr ask qiestions about work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - First introduction
Experience
Hobbies
Qualification
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduce
  • Q2. What is meant by customer service executive
  • Ans. 

    A customer service executive is responsible for providing assistance and support to customers of a company.

    • Resolves customer complaints and queries

    • Provides information about products and services

    • Maintains customer records and databases

    • Handles customer orders and payments

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave be confident you should say clear and loud to your interviewer

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About work details and personal details
  • Q2. Experience tell him about myself at all
Round 2 - Assignment 

Its a on-line assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - All the answer give properly and try to understand what needs your employers.

I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Logistics Operation Dispatch Case scenario Topic
  • Q2. How to handle angry Client's
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Listen actively to the client's concerns and let them vent their frustrations.

    • Empathize with the client's situation and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the client to ensure their satisfaction and build

  • Answered by AI
  • Q3. How is you Hindi speaking level of communication?
  • Q4. About last company?
  • Q5. Knowledge on handling teammates

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool. Share your thoughts to interviewer.

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Sales ke bare mein
  • Q2. Customer ke pass jakar on road in karna
  • Q3. Company ke bare mein batana

Interview Preparation Tips

Interview preparation tips for other job seekers - Anytime interviews

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.
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Wheelseye Technology Interview FAQs

How many rounds are there in Wheelseye Technology Customer Service Executive interview?
Wheelseye Technology interview process usually has 2 rounds. The most common rounds in the Wheelseye Technology interview process are One-on-one Round.

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Wheelseye Technology Customer Service Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
View more
Wheelseye Technology Customer Service Executive Salary
based on 17 salaries
₹2.1 L/yr - ₹4 L/yr
7% less than the average Customer Service Executive Salary in India
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Wheelseye Technology Customer Service Executive Reviews and Ratings

based on 5 reviews

2.3/5

Rating in categories

2.8

Skill development

2.7

Work-life balance

1.6

Salary

2.3

Job security

2.3

Company culture

2.3

Promotions

2.7

Work satisfaction

Explore 5 Reviews and Ratings
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