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Wheelseye Technology Customer Service Executive Interview Questions and Answers

Updated 19 Sep 2024

Wheelseye Technology Customer Service Executive Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM software and resolving technical issues

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q2. Why you want to join as a customer service executive after perusing mca
  • Ans. 

    I want to utilize my technical skills gained from MCA to provide excellent customer service and enhance my communication abilities.

    • I have a strong technical background from my MCA degree which will help me troubleshoot customer issues effectively.

    • I enjoy interacting with people and solving problems, which are key aspects of a customer service role.

    • I believe that working as a customer service executive will help me impr...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Same qutsions were repeated
  • Q2. Tell about your work experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Managed a team of customer service representatives to ensure timely and effective resolution of customer inquiries

    • Implemented new customer service strategies to improve overall customer satisfaction

    • Utilized CRM software to track customer interactions and provide personalized suppo...

  • Answered by AI

Interview questions from similar companies

I applied via Walk-in and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. I was say confidence, product knowledge, language
  • Q2. What should happen if you talk to a customer
  • Ans. 

    When talking to a customer, it is important to actively listen, empathize, and provide solutions to their concerns.

    • Listen actively to their concerns and needs

    • Empathize with their situation and show understanding

    • Provide solutions or options to address their concerns

    • Ensure customer satisfaction and follow up if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Gurugram place customer support and customer service thank you
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Normal question asked and after that HR 1st round simply introduce yourself question and credit card and debit card questions

Round 3 - HR 

(2 Questions)

  • Q1. 2nd step is regarding why you want to join this company and why you leave your previous job and what is sales and what is loan and it's features
  • Q2. Are you want any leave within 3 months
  • Ans. No i do want any leave because if you tell him regarding leave then you are not selected
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - If any one join this company then prepared for 3 things
1 difference between credit card and Debit card
2 what is sales and what are the qualities of a sales person... and how to handle sales pressure
3 what is loan and what types of loans
And lastl but not least About company profile
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something aboutvyourself
  • Q2. Introductions about myself and hr ask qiestions about work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - First introduction
Experience
Hobbies
Qualification

I applied via AmbitionBox and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How many interview I'm interested In customer service executive Job requirment
  • Q2. Job title Online work from home
  • Q3. What was second round
  • Q4. Which job location requirements
  • Q5. What was job title for customer care executive
  • Ans. 

    The job title for customer care executive is Customer Service Executive.

    • The job involves handling customer queries and complaints.

    • The executive is responsible for providing solutions to customer problems.

    • They may also be required to upsell or cross-sell products and services.

    • The job requires excellent communication and problem-solving skills.

    • Examples of companies that hire customer service executives include Amazon, Ap

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm first time attend by this application so I'm not sure 100% job requirements available or not
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language

I applied via Job Fair and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - To be honest power is the state of mind
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tele phonenic interview
  • Q2. Introduction your self,

Wheelseye Technology Interview FAQs

How many rounds are there in Wheelseye Technology Customer Service Executive interview?
Wheelseye Technology interview process usually has 2 rounds. The most common rounds in the Wheelseye Technology interview process are One-on-one Round.

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Wheelseye Technology Customer Service Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
View more
Wheelseye Technology Customer Service Executive Salary
based on 17 salaries
₹2.2 L/yr - ₹4 L/yr
7% less than the average Customer Service Executive Salary in India
View more details

Wheelseye Technology Customer Service Executive Reviews and Ratings

based on 5 reviews

2.3/5

Rating in categories

2.8

Skill development

2.7

Work-life balance

1.6

Salary

2.3

Job security

2.3

Company culture

2.3

Promotions

2.7

Work satisfaction

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