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Wheelseye Technology
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I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers with patience and empathy
Proficient in using CRM software and resolving technical issues
Received multiple awards for outstanding customer satisfaction ratings
I want to utilize my technical skills gained from MCA to provide excellent customer service and enhance my communication abilities.
I have a strong technical background from my MCA degree which will help me troubleshoot customer issues effectively.
I enjoy interacting with people and solving problems, which are key aspects of a customer service role.
I believe that working as a customer service executive will help me impr...
I have over 5 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.
Managed a team of customer service representatives to ensure timely and effective resolution of customer inquiries
Implemented new customer service strategies to improve overall customer satisfaction
Utilized CRM software to track customer interactions and provide personalized suppo...
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I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.
Some general queries, mathematical and analyticals. multiple choice. 15mins
I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.
A customer service executive is responsible for providing assistance and support to customers of a company.
Resolves customer complaints and queries
Provides information about products and services
Maintains customer records and databases
Handles customer orders and payments
Ensures customer satisfaction and retention
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
Its a on-line assignment
posted on 12 Oct 2020
I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen actively to the client's concerns and let them vent their frustrations.
Empathize with the client's situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the client to ensure their satisfaction and build
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.
based on 1 interview
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Sales Executive
214
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Team Lead
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109
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Key Account Manager
81
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Business Development Executive
72
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