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Swiggy Customer Service Associate Interview Questions and Answers for Freshers

Updated 30 Nov 2021

Swiggy Customer Service Associate Interview Experiences for Freshers

1 interview found

I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About inbounds tele-calling related

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask me about bpo voice process type related and tele calls type inbound questions

Interview questions from similar companies

I applied via Walk-in and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is ur career objective

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare good resume
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. First he was ask myself
  • Q2. Then you are ask my family background my education background languages Bangalore details
  • Q3. H r ask future plans

I applied via Recruitment Consultant and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How many earning in a mounth.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please ask for sales and marketing peramiter.

I applied via Company Website and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About General Insurannce bancasurance experience
  • Q2. Let it be very clear when you are speaking about general Insurance and also about your chanel sales developement.

Interview Preparation Tips

Interview preparation tips for other job seekers - be cool and very genuine when you are anwering.

Interview Questionnaire 

1 Question

  • Q1. Is there provision for share knowledge about productivity?
  • Ans. 

    Yes, there is provision for sharing knowledge about productivity.

    • Yes, our company encourages employees to share their knowledge and best practices for improving productivity.

    • We have regular team meetings and training sessions where employees can discuss and exchange ideas on productivity.

    • We also have an internal knowledge-sharing platform where employees can post articles, tips, and resources related to productivity.

    • Ad...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It has excellent service tools.

Interview Questionnaire 

1 Question

  • Q1. Why you want to join?
  • Ans. Its a pride for me to be the part of esteemed organization who owns a the major brands of dotcom boom.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - To be confident to words you speak
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

This was basic test nothing much . easy question s

Round 2 - Coding Test 

2 dsa questions based on string manipulations

Round 3 - Technical 

(2 Questions)

  • Q1. About golang and its used
  • Q2. About php and its used

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of luck . everyyhinh will go as planned
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Analytical question asked.
Round 2 - Technical 

(1 Question)

  • Q1. Case study question asked.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Personal information,
  • Q2. Work experience
Round 2 - HR 

(2 Questions)

  • Q1. Personal discussion
  • Q2. Discuss about package

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Swiggy Customer Service Associate Salary
based on 22 salaries
₹1.8 L/yr - ₹4.3 L/yr
At par with the average Customer Service Associate Salary in India
View more details

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3.7/5

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3.9

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4.5

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4.5

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4.1

Company culture

3.4

Promotions

4.2

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