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Google Operations Center
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I would listen to their concerns, apologize for the inconvenience, and offer a solution to resolve the issue.
Remain calm and professional
Listen actively and empathize with the customer
Apologize for the inconvenience and take responsibility
Offer a solution to resolve the issue
Follow up with the customer to ensure satisfaction
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I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.
I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.
I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.
based on 2 reviews
Rating in categories
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Senior Customer Support Associate
86
salaries
| ₹4 L/yr - ₹9 L/yr |
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