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Google Operations Center Customer Support Associate Interview Questions and Answers

Updated 10 Aug 2021

Google Operations Center Customer Support Associate Interview Experiences

1 interview found

Interview Questionnaire 

6 Questions

  • Q1. Introduce yourself.
  • Q2. How would you handle an irate customer?
  • Ans. 

    I would listen to their concerns, apologize for the inconvenience, and offer a solution to resolve the issue.

    • Remain calm and professional

    • Listen actively and empathize with the customer

    • Apologize for the inconvenience and take responsibility

    • Offer a solution to resolve the issue

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
  • Q3. Why did you leave your previous organization?
  • Q4. Why do you think you are fit for this job?
  • Q5. Tell us about a time when you had a disagreement with your manager.
  • Q6. What are your weaknesses?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me u self and role model
  • Q2. Im shalini from warangal, I completed my studies and I am a fresher

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident about what you speak.

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Joins, union
  • Q2. Delete truncate

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer to the point
Confidence

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Any of 1 topic and why do you want to work in Wipro
  • Q3. Tell about the Wipro company

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be easy but time taking will be taken there should be more patience to sit till they call us for the rounds

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Jam and previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through two rounds of interview and documentation part is a very long process took me nearly a month

I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding my skills in java,manual testing concepts,my communication skills and analytical konwledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be different from others try to search more beyond ur concepts be confident self motivated and be able to face manage the suitations

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
  • Q2. The exact reasons I have provided along with the experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.
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Google Operations Center Customer Support Associate Salary
based on 12 salaries
₹3.8 L/yr - ₹5.3 L/yr
55% more than the average Customer Support Associate Salary in India
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based on 2 reviews

2.3/5

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1.6

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2.3

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2.3

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1.6

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1.6

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