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GlobalLogic Product Support Engineer Interview Questions and Answers

Updated 7 Apr 2024

GlobalLogic Product Support Engineer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself Open to work form office Ticketing tool Product support
Round 2 - Technical 

(1 Question)

  • Q1. What is Ip address DHCP Outlook configuration DNS
  • Ans. 

    IP address is a unique numerical label assigned to each device connected to a computer network, DHCP is a protocol that assigns IP addresses automatically, Outlook configuration involves setting up email accounts, DNS translates domain names to IP addresses.

    • IP address is a unique identifier for devices on a network (e.g. 192.168.1.1)

    • DHCP is a protocol that automatically assigns IP addresses to devices on a network

    • Outlo...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self Work experience Technical question Project tool

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was good

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. MYSQL, AWS, CLOUD computing, Intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear and confident, and try to answer all the questions

Product Support Engineer Interview Questions Asked at Other Companies

asked in HCL Group
Q1. What is DSP (Demand Side Platform) and SSP ( Sell side platform?
asked in HCL Group
Q2. What's Ad Operations and what is digital ad Operations?
asked in HCL Group
Q3. Have you heard about DoubleClick for Publishers and Ad Exchange?
asked in HCL Group
Q4. Is DoubleClick for Publisher an example of SSP or DSP?
Q5. What are the type of joins Difference between truncate and delete

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the command to search a file like test.txt in linux?
  • Ans. 

    The command to search a file like test.txt in Linux is 'grep'.

    • Use the 'grep' command followed by the search term and the file name to search for a specific text in a file.

    • For example, to search for the word 'hello' in a file named test.txt, you would use the command 'grep hello test.txt'.

  • Answered by AI
  • Q2. What is constraints?
  • Ans. 

    Constraints are limitations or restrictions that affect the design, implementation, or operation of a system.

    • Constraints can be related to time, budget, resources, technology, or regulations.

    • They can impact the functionality, performance, scalability, or security of a system.

    • Examples include budget constraints limiting the purchase of new hardware, time constraints for project deadlines, or regulatory constraints for d...

  • Answered by AI
  • Q3. What is the command to get the value present at 80th row , 100th column?
  • Ans. 

    To get the value present at 80th row, 100th column, you can use the command 'awk' in Unix/Linux systems.

    • Use the 'awk' command with the syntax 'awk 'NR==80 {print $100}' filename' to get the value at the specified row and column.

    • Replace 'filename' with the actual file name where the data is stored.

    • Ensure that the row and column numbers are adjusted based on the indexing starting from 1 in 'awk'.

  • Answered by AI
  • Q4. What is view in sql?
  • Ans. 

    A view in SQL is a virtual table based on the result-set of a SELECT statement.

    • Views are used to simplify complex queries by storing them as virtual tables

    • Views do not store data themselves, but display data from underlying tables

    • Views can be used to restrict access to certain columns or rows of a table

    • Views can be used to join multiple tables and present the data in a single table-like structure

  • Answered by AI
  • Q5. What is internal workflow for the BFSI domain?
  • Ans. 

    Internal workflow for BFSI domain involves processes related to banking, financial services, and insurance.

    • Customer onboarding and account setup

    • Transaction processing and monitoring

    • Risk management and compliance checks

    • Customer support and issue resolution

    • Data analysis and reporting

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Production Support Analyst with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing production support for various applications

    • Proficient in analyzing system logs and identifying root causes of issues

    • Skilled in collaborating with development teams to implement solutions and prevent future incidents

    • Strong communication skills to e...

  • Answered by AI
  • Q2. What is Asset in BFSI domain?
  • Ans. 

    In the BFSI domain, an asset refers to any valuable item owned by an individual or organization that can be converted into cash.

    • Assets can include cash, investments, real estate, equipment, and intellectual property.

    • In the banking sector, assets can also refer to loans given out to customers.

    • Assets are important for financial institutions as they represent the value of the organization and its ability to generate reven...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is bpo?

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO stands for Business Process Outsourcing. If a customer has any doubts in business, it is essential to address their concerns and provide a suitable solution.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Python code snippets for different codes
  • Q2. SQL Queries on Joins
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Soft skill 

(2 Questions)

  • Q1. What is your Favorite movie ?
  • Ans. 

    My favorite movie is The Shawshank Redemption.

    • Directed by Frank Darabont

    • Based on a Stephen King novella

    • Set in a prison in Maine

    • Themes of hope, friendship, and redemption

    • Starring Tim Robbins and Morgan Freeman

  • Answered by AI
  • Q2. What is your Favorite colour?
  • Ans. 

    My favorite color is blue because it reminds me of the calming ocean and clear skies.

    • Blue is associated with calmness and tranquility

    • It symbolizes trust, loyalty, and confidence

    • Examples: navy blue, sky blue, royal blue

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is power draining?
  • Ans. 

    Power draining refers to the excessive consumption of power by a device or system, leading to decreased battery life or performance.

    • Power draining can occur due to background apps running constantly on a device.

    • Faulty hardware components can also contribute to power draining.

    • Settings such as high screen brightness or frequent data syncing can increase power draining.

    • Examples include a smartphone losing battery quickly ...

  • Answered by AI
  • Q2. What is VPN? When you use it?
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access restricted websites or content

    • Commonly used for remote work, accessing company networks, and bypassing geo-restrictions

    • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About Switching
  • Q2. About Routers switching, LAN, SD-WAN

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for offering me
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What was the pervious work experience
  • Ans. 

    I have 3 years of experience in customer support roles at various companies.

    • Worked as a Customer Support Representative at Company X for 2 years

    • Handled customer inquiries, resolved issues, and provided product information

    • Managed a team of support agents at Company Y for 1 year

  • Answered by AI
Round 2 - Group Discussion 

Any topic did you speak about fluently

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare before the interview
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Current affairs and its likes and dislikes

Round 2 - Aptitude Test 

Versant test with multiple questions.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Meeting with operations manager
  • Q2. Why did you leave your previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - They don’t respond properly. Delayed and poor responses.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Network Support Engineer with a strong background in troubleshooting and resolving network issues.

    • Over 5 years of experience in network support roles

    • Proficient in configuring and maintaining network devices such as routers and switches

    • Skilled in diagnosing and resolving network connectivity issues

    • Familiar with network monitoring tools like Wireshark and Nagios

    • Certified in Cisco CCNA and

  • Answered by AI
  • Q2. Some basic questions in networking

GlobalLogic Interview FAQs

How many rounds are there in GlobalLogic Product Support Engineer interview?
GlobalLogic interview process usually has 3 rounds. The most common rounds in the GlobalLogic interview process are HR, Technical and One-on-one Round.
How to prepare for GlobalLogic Product Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at GlobalLogic. The most common topics and skills that interviewers at GlobalLogic expect are Oracle, AWS, Apache, Brs and Case.
What are the top questions asked in GlobalLogic Product Support Engineer interview?

Some of the top questions asked at the GlobalLogic Product Support Engineer interview -

  1. What is Ip address DHCP Outlook configuration ...read more
  2. MYSQL, AWS, CLOUD computing, In...read more

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GlobalLogic Product Support Engineer Salary
based on 45 salaries
₹3.8 L/yr - ₹10 L/yr
At par with the average Product Support Engineer Salary in India
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GlobalLogic Product Support Engineer Reviews and Ratings

based on 5 reviews

1.1/5

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1.1

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1.7

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1.1

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1.1

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1.1

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