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CGI Group Production Support Analyst Interview Questions, Process, and Tips

Updated 10 Sep 2024

CGI Group Production Support Analyst Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the command to search a file like test.txt in linux?
  • Ans. 

    The command to search a file like test.txt in Linux is 'grep'.

    • Use the 'grep' command followed by the search term and the file name to search for a specific text in a file.

    • For example, to search for the word 'hello' in a file named test.txt, you would use the command 'grep hello test.txt'.

  • Answered by AI
  • Q2. What is constraints?
  • Ans. 

    Constraints are limitations or restrictions that affect the design, implementation, or operation of a system.

    • Constraints can be related to time, budget, resources, technology, or regulations.

    • They can impact the functionality, performance, scalability, or security of a system.

    • Examples include budget constraints limiting the purchase of new hardware, time constraints for project deadlines, or regulatory constraints for d...

  • Answered by AI
  • Q3. What is the command to get the value present at 80th row , 100th column?
  • Ans. 

    To get the value present at 80th row, 100th column, you can use the command 'awk' in Unix/Linux systems.

    • Use the 'awk' command with the syntax 'awk 'NR==80 {print $100}' filename' to get the value at the specified row and column.

    • Replace 'filename' with the actual file name where the data is stored.

    • Ensure that the row and column numbers are adjusted based on the indexing starting from 1 in 'awk'.

  • Answered by AI
  • Q4. What is view in sql?
  • Ans. 

    A view in SQL is a virtual table based on the result-set of a SELECT statement.

    • Views are used to simplify complex queries by storing them as virtual tables

    • Views do not store data themselves, but display data from underlying tables

    • Views can be used to restrict access to certain columns or rows of a table

    • Views can be used to join multiple tables and present the data in a single table-like structure

  • Answered by AI
  • Q5. What is internal workflow for the BFSI domain?
  • Ans. 

    Internal workflow for BFSI domain involves processes related to banking, financial services, and insurance.

    • Customer onboarding and account setup

    • Transaction processing and monitoring

    • Risk management and compliance checks

    • Customer support and issue resolution

    • Data analysis and reporting

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Production Support Analyst with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing production support for various applications

    • Proficient in analyzing system logs and identifying root causes of issues

    • Skilled in collaborating with development teams to implement solutions and prevent future incidents

    • Strong communication skills to e...

  • Answered by AI
  • Q2. What is Asset in BFSI domain?
  • Ans. 

    In the BFSI domain, an asset refers to any valuable item owned by an individual or organization that can be converted into cash.

    • Assets can include cash, investments, real estate, equipment, and intellectual property.

    • In the banking sector, assets can also refer to loans given out to customers.

    • Assets are important for financial institutions as they represent the value of the organization and its ability to generate reven...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on Salesforce Basics. One can learn all great features in Salesforce.com but we must know the basic admin functionalities and features in Saleforce.
Round 2 - Behavioral 

(1 Question)

  • Q1. The questions will be on your career, Resume. They will look for story telling skills, can you be a team player and individual player, etc. Can be technical as well.

Interview Preparation Tips

Interview preparation tips for other job seekers - First know the basics of Saleforce.com for functional role then you dive into all great features in Salesforce.

I applied via Naukri.com and was interviewed in Jun 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Configuration Management, data modelling, CI relationships, Problem management process flow, SIAM, integration, cmdb reports, KPIs.
  • Q2. General introduction, projects handled in the past,

Interview Preparation Tips

Interview preparation tips for other job seekers - Stick to what u have worked on in your resume, ask about offered profile,

I applied via Campus Placement and was interviewed before Nov 2019. There were 8 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Porters Generic Marketing Strategy
  • Q2. Extempore Pitch to position a product differentially in the Market
  • Ans. 

    Our product is the only one in the market that offers a unique combination of features and benefits.

    • Our product is designed to solve a specific problem that no other product in the market can solve.

    • Our product offers a unique combination of features and benefits that are not available in any other product.

    • Our product is backed by extensive research and development, ensuring that it is the most effective solution in the...

  • Answered by AI
  • Q3. Why MBA, Why Marketing

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be confident , Open and Prepared

2.Kindly understand the question and answer relating with some of the concepts you have studied

I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Oracle Apps Technical - PlSQL concepts
  • Q2. Basic questions like logic to find even number, swap number ,etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to see all the Technology related questions in Google before going for interview.

Interview Questionnaire 

1 Question

  • Q1. Data transforms, integration, data pages, RAP, Case management

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and give your answer with confidence

I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Its from Java, Springboot, Microservices.. and touchbase of UI technologies such as Angular.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be well prepared for evry topic.. ask yourself what, when, why, how.
Thats how you can think logically.

then only you will be able to crack.

I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is sdlc? Tell me about yourself. What is options future

Interview Preparation Tips

Interview preparation tips for other job seekers - Preparation tell me about yourself well

I applied via Approached by Company and was interviewed in Dec 2018. There were 2 interview rounds.

Interview Preparation Tips

General Tips: I believe Knowledge and application of knowledge are the only things required to get selected in any interview. To get this two things you have to work on your skills and have good hands on experience. You will be a master in applying your knowledge to real time problems if you have faced them with honesty, hard work and dedication in your current/previous work. Other skills like communication, presentation and domain knowledge comes as by product in the process of learning/day to day job. Make sure your basics are strong in whatever technology you are working in.
If you fail once, you will be better for the next. Good luck!
Skills: Communication, Problem Solving, Analytical Skills, Presentation Skills, Decision Making Skills
Duration: 1-4 weeks

Interview Questionnaire 

2 Questions

  • Q1. Technical
  • Q2. Be yourself
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CGI Group Interview FAQs

How many rounds are there in CGI Group Production Support Analyst interview?
CGI Group interview process usually has 2 rounds. The most common rounds in the CGI Group interview process are Technical and Behavioral.
How to prepare for CGI Group Production Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGI Group. The most common topics and skills that interviewers at CGI Group expect are CGI, Business Consulting, SQL, Healthcare and Root Cause Analysis.
What are the top questions asked in CGI Group Production Support Analyst interview?

Some of the top questions asked at the CGI Group Production Support Analyst interview -

  1. What is the command to get the value present at 80th row , 100th colu...read more
  2. What is the command to search a file like test.txt in lin...read more
  3. what is internal workflow for the BFSI doma...read more

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CGI Group Production Support Analyst Interview Process

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