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CGI Group Production Support Analyst Interview Questions, Process, and Tips

Updated 10 Sep 2024

CGI Group Production Support Analyst Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the command to search a file like test.txt in linux?
  • Ans. 

    The command to search a file like test.txt in Linux is 'grep'.

    • Use the 'grep' command followed by the search term and the file name to search for a specific text in a file.

    • For example, to search for the word 'hello' in a file named test.txt, you would use the command 'grep hello test.txt'.

  • Answered by AI
  • Q2. What is constraints?
  • Ans. 

    Constraints are limitations or restrictions that affect the design, implementation, or operation of a system.

    • Constraints can be related to time, budget, resources, technology, or regulations.

    • They can impact the functionality, performance, scalability, or security of a system.

    • Examples include budget constraints limiting the purchase of new hardware, time constraints for project deadlines, or regulatory constraints for d...

  • Answered by AI
  • Q3. What is the command to get the value present at 80th row , 100th column?
  • Ans. 

    To get the value present at 80th row, 100th column, you can use the command 'awk' in Unix/Linux systems.

    • Use the 'awk' command with the syntax 'awk 'NR==80 {print $100}' filename' to get the value at the specified row and column.

    • Replace 'filename' with the actual file name where the data is stored.

    • Ensure that the row and column numbers are adjusted based on the indexing starting from 1 in 'awk'.

  • Answered by AI
  • Q4. What is view in sql?
  • Ans. 

    A view in SQL is a virtual table based on the result-set of a SELECT statement.

    • Views are used to simplify complex queries by storing them as virtual tables

    • Views do not store data themselves, but display data from underlying tables

    • Views can be used to restrict access to certain columns or rows of a table

    • Views can be used to join multiple tables and present the data in a single table-like structure

  • Answered by AI
  • Q5. What is internal workflow for the BFSI domain?
  • Ans. 

    Internal workflow for BFSI domain involves processes related to banking, financial services, and insurance.

    • Customer onboarding and account setup

    • Transaction processing and monitoring

    • Risk management and compliance checks

    • Customer support and issue resolution

    • Data analysis and reporting

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Production Support Analyst with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing production support for various applications

    • Proficient in analyzing system logs and identifying root causes of issues

    • Skilled in collaborating with development teams to implement solutions and prevent future incidents

    • Strong communication skills to e...

  • Answered by AI
  • Q2. What is Asset in BFSI domain?
  • Ans. 

    In the BFSI domain, an asset refers to any valuable item owned by an individual or organization that can be converted into cash.

    • Assets can include cash, investments, real estate, equipment, and intellectual property.

    • In the banking sector, assets can also refer to loans given out to customers.

    • Assets are important for financial institutions as they represent the value of the organization and its ability to generate reven...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. It's was basic testing questios, specific to selenium and Java.
  • Q2. Explain framework
  • Ans. 

    A framework is a set of guidelines, standards, and tools used to develop software applications.

    • A framework provides a structure for developers to build upon

    • It includes pre-written code and libraries to simplify development

    • Frameworks can be specific to a programming language or platform

    • Examples include React for web development and TensorFlow for machine learning

  • Answered by AI
  • Q3. Basic java programs

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared, basically on manual testing, Selenium and Java

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Batch apex (Important), Governor limits, events, lightning and components bundle, Relationship in salesforce, how are account and contact related, If accounts gets deleted will the contact also get deleted...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare well before interview, join before 10 mins they hate delay, prepare notes have a topic in each page, and description, syntax, use cases and example in the page, if space is there put imp notes or latest interview questions, Batch apex, governor limits, types of error, lightning, lwc, aura, @future annotation, rest api, soap api, test starting ways, events, how to handle events including third party. brush up all these

Interview Questionnaire 

1 Question

  • Q1. Basic question about testing, risk management, integration testing, CFR21 PART 11

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Related to Sever

Interview Preparation Tips

Interview preparation tips for other job seekers - There were 2 Tech round and the interviewer asked me from the JD not from Resume.
We have to be strong in technical.
All the Best for your career

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They asked about the roles and responsibilities.
  • Q2. Questions related to Adobe campaign, workflow, campaigns , activities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was great interview, they asked me to introduce myself and based on that they asked me questions.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

The planning if the project and how to take over the project

Round 3 - Aptitude Test 

We should maintain the aptitude to with our project and with with

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to wrok in the this company and to entire world

I applied via Campus Placement and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Coding Test 

There was one problem solving question based on binary tree concept.
And rest were aptitude test

Round 2 - Technical 

(2 Questions)

  • Q1. What is a binary tree?
  • Ans. 

    A binary tree is a data structure consisting of nodes, each having at most two children.

    • Each node has a left and/or right child node

    • The left child node is smaller than the parent node, while the right child node is larger

    • Used for efficient searching and sorting algorithms

    • Examples include binary search trees and Huffman trees

  • Answered by AI
  • Q2. Was given a scenario and was asked to solve that with optimized approach
Round 3 - HR 

(1 Question)

  • Q1. Why do you want to join this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you don't know something, tell that directly rather than giving wrong answer.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Project structure , Java 8 , agile , tools worked on,design paterns

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for latest things going on ..Java 8,agile methodology , design patterns are some of them .

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Asked to rate myself in various skills
  • Q2. Rated myself
  • Q3. Cobol - static vs dynamic call, move corresponding, simple stuff
  • Q4. Jcl - searching a substring in sort, gdg concepts for DB2 - program preparation, few SQL queries, types of vsam, tools like changeman...

Interview Preparation Tips

Interview preparation tips for other job seekers - When I joined as a 3 year experienced, the interview the questions were basic and can be easily cleared by a 3 year experienced. It was more to measure the overall aptitude than to pin point each skill.

CGI Group Interview FAQs

How many rounds are there in CGI Group Production Support Analyst interview?
CGI Group interview process usually has 2 rounds. The most common rounds in the CGI Group interview process are Technical and Behavioral.
How to prepare for CGI Group Production Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGI Group. The most common topics and skills that interviewers at CGI Group expect are CGI, Business Consulting, SQL, Healthcare and Root Cause Analysis.
What are the top questions asked in CGI Group Production Support Analyst interview?

Some of the top questions asked at the CGI Group Production Support Analyst interview -

  1. What is the command to get the value present at 80th row , 100th colu...read more
  2. What is the command to search a file like test.txt in lin...read more
  3. what is internal workflow for the BFSI doma...read more

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CGI Group Production Support Analyst Interview Process

based on 1 interview

Interview experience

3
  
Average
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CGI Group Production Support Analyst Salary
based on 8 salaries
₹4.5 L/yr - ₹7.5 L/yr
6% less than the average Production Support Analyst Salary in India
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CGI Group Production Support Analyst Reviews and Ratings

based on 1 review

5.0/5

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5.0

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5.0

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2.0

Salary

5.0

Job security

5.0

Company culture

3.0

Promotions

5.0

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