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HCL Group

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HCL Group Product Support Engineer Interview Questions, Process, and Tips

Updated 7 Aug 2023

HCL Group Product Support Engineer Interview Experiences

1 interview found

Product Support Engineer Interview Questions & Answers

Anonymous

posted on 7 Aug 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(6 Questions)

Q1. What's Ad Operations and what is digital ad Operations?

Ans.

Ad Operations involves managing the process of delivering online advertisements to target audiences.

Ad Operations involves tasks such as ad trafficking, campaign optimization, and reporting.
Digital Ad Operations specifically refers to the management of online advertising campaigns across various digital platforms.
It includes tasks like setting up ad campaigns, monitoring performance metrics, and troubleshooting technic...

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Q2. What is an ad server?

Ans.

An ad server is a web server that stores, manages, and delivers online advertisements to websites or applications.

An ad server is used by advertisers to display their ads on websites or apps.
It helps in targeting specific audiences based on demographics, behavior, or interests.
Ad servers track impressions, clicks, and conversions to measure the effectiveness of ad campaigns.
Popular ad servers include Google Ad Manager,

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Q3. What is DSP (Demand Side Platform) and SSP ( Sell side platform?

Ans.

DSP is a platform used by advertisers to purchase ad inventory, while SSP is a platform used by publishers to sell ad space.

DSP allows advertisers to manage and optimize their ad campaigns across multiple ad exchanges and networks.
SSP helps publishers maximize their revenue by connecting with multiple ad networks and demand sources.
DSPs use data and algorithms to target specific audiences, while SSPs help publishers ma...

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Q4. Have you heard about DoubleClick for Publishers and Ad Exchange?

Ans.

Yes, DoubleClick for Publishers (DFP) is an ad server platform for managing digital ad campaigns, while Ad Exchange is a real-time marketplace for buying and selling ad space.

DFP is used by publishers to manage and optimize their ad inventory
Ad Exchange allows advertisers to bid on ad space in real-time auctions
Both platforms are owned by Google and are commonly used in digital advertising

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Q5. Is DoubleClick for Publisher an example of SSP or DSP?

Ans.

DoubleClick for Publisher is an example of SSP (Supply-Side Platform).

DoubleClick for Publisher is a tool used by publishers to manage and optimize their ad inventory.
SSPs (Supply-Side Platforms) help publishers maximize their ad revenue by connecting them with multiple ad networks and exchanges.
DSPs (Demand-Side Platforms) are used by advertisers to purchase ad inventory from publishers.
Examples of SSPs include Google...

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Q6. Basic Questions about HTML5, Javascript, CSS

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Round 3 - HR

(2 Questions)

Q1. Discussion of Salary

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Q2. When can you join and similar questions

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Skills evaluated in this interview

Interview questions from similar companies

Software Engineer Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2020

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. What is second level cache?How to implement second level cache?How to optimize sql query?what are solid principles?

Ans.

Second level cache is a caching mechanism used to improve performance by storing frequently accessed data in memory.

Second level cache is implemented at the application level and can be configured using frameworks like Hibernate.
To optimize SQL queries, one can use indexes, avoid using SELECT *, and use JOINs instead of subqueries.
SOLID principles are a set of design principles for writing maintainable and scalable cod...

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Q2. Mostly FAQ but somewhat in depth?

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Q3. How to deploy application in aws?

Ans.

To deploy an application in AWS, you need to create an EC2 instance, configure security groups, install necessary software, and upload your application code.

Create an EC2 instance in the desired region and select the appropriate instance type
Configure security groups to allow traffic to and from the instance
Install necessary software and dependencies on the instance
Upload your application code to the instance
Start the ...

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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic faq but in depth,Interview level is easy to medium.They will ask only theory .No practical algorithm test.