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Genpact Interview Questions, Process, and Tips

Updated 2 Mar 2025

Top Genpact Interview Questions and Answers

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Genpact Interview Experiences

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3.1k interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your Key Result Areas (KRAs)?
  • Q2. Can you describe your job responsibilities?

Domain Trainee Interview Questions asked at other Companies

Q1. What do you understand by Accruals and Defferals?
View answer (1)

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Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What do you know about genpact
  • Q2. Have you read about the job description
  • Q3. Is this your first job
  • Q4. If its customer service job what do you know about customer service
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
  • Q2. Are you comfortable working in night shifts this question is for male not for female
  • Q3. What is your salary expectation
Round 3 - Assignment 

Some assessment will be arranged if its customer service job means its a voice assessment test where you need to speak loudly and write in the system

Interview Preparation Tips

Topics to prepare for Genpact Process Associate interview:
  • favourite weather
  • favourite family movement
  • college days
Interview preparation tips for other job seekers - when your attending genpact online inter view make sure you prepare for the above questions if your a fresher prepare very well and if your a experienced you can crack the rounds easily and if they ask salary question what is your expectation search in glass door as process associate nothing but voice process for fresher based upon that you can say to the hiring them but one more thing to remember they just check if your confident in the way you speak they doesn't care about what you speak in that topic make sure your not getting stuck in the middle of the conversation they just check communication and knowledge comfortable to do night shifts . night shifts are only provided for male they wont provide night shifts for female in my case they didn't provide
Genpact Interview Questions and Answers for Freshers
illustration image
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Jun 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Noticing some Echo type noices ?
  • Q2. Noticing some disturbing sounds?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Reading and recording our voice from that text ?
  • Q2. Listening to that recording about 10 sec ..and recording our voice ?
Round 3 - One-on-one 

(2 Questions)

  • Q1. Telling our experience about traveling?
  • Q2. Speaking about resources.If we could have those resources.What we would do ?
Round 4 - One-on-one 

(2 Questions)

  • Q1. Fill in the blanks with the appropriate answer given in the bracket?
  • Q2. Fill in the blanks with the appropriate verb given in the bracket ?
Round 5 - One-on-one 

(2 Questions)

  • Q1. Listening the voice text . Giving our response.And finding suitable answer?
  • Q2. Listening the voice text. Giving immidiate response.And finding the answer?

Interview Preparation Tips

Topics to prepare for Genpact Process Associate interview:
  • Tally ERP
  • Purchase Entry
Interview preparation tips for other job seekers - I have experienced a good and humble weather among those employees and staff... Genpact company gives a lot of opportunities to many of the freshers students to get a better future experience.iam one of those fresher student.And I have given interview in that company and still iam waiting for their response regarding my assessment test...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer care executive with a strong background in providing excellent service and resolving customer issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. Why we hire you
  • Ans. 

    I am a dedicated and experienced customer care executive with a proven track record of providing excellent service and resolving customer issues efficiently.

    • I have strong communication skills and can effectively interact with customers to understand their needs and concerns.

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are addressed promptly and accurately.

    • I have previous experience in...

  • Answered by AI
  • Q3. Good morning My self Yuvaraju Mahaboob Nagar is my home town . I have a small family . I have a mother, father and 2 siblings . I live with my parents . I'm single. I have a degree in Bsc/BZC. I graduat...
  • Q4. Iam a fresher, iam looking for new opportunities in my career. Iam interested to work at your company because my skills are suitable for this job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam seeking a employment with a company were can I grow professionally and personally

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)

Genpact interview questions for popular designations

 Process Associate

 (474)

 Process Developer

 (370)

 Management Trainee

 (220)

 Assistant Manager

 (143)

 Business Analyst

 (62)

 Consultant

 (61)

 Senior Associate

 (59)

 Accountant

 (49)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Question related to current profile
  • Q2. How you complete your responsibility on time and correct manner
  • Ans. 

    I prioritize tasks, set deadlines, delegate when necessary, and regularly communicate with team members to ensure timely and accurate completion of responsibilities.

    • Prioritize tasks based on deadlines and importance

    • Set clear deadlines for each task

    • Delegate tasks to team members when necessary

    • Regularly communicate with team members to track progress and address any issues

    • Review completed work for accuracy before submiss

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Updated on current situation and strictly understand all your working and job responsibilities

Assistant Record to Report Manager Interview Questions asked at other Companies

Q1. What is Bank Reconciliation Statement
View answer (2)

Get interview-ready with Top Genpact Interview Questions

Process Developer Interview Questions & Answers

user image S.K MAHALAKSHMI

posted on 16 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Why did you change your previous company
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Lack of growth opportunities in previous company

    • Seeking new challenges and learning experiences

  • Answered by AI
  • Q2. Share your work environment on previous process
  • Ans. 

    My previous work environment was fast-paced, collaborative, and focused on continuous improvement.

    • Collaborated with cross-functional teams to streamline processes

    • Utilized Lean Six Sigma methodologies to identify and eliminate waste

    • Regularly participated in process improvement projects

    • Worked in a dynamic and ever-changing environment

  • Answered by AI
  • Q3. If you have any technical issue happened how would you resolve the issue

Top Genpact Process Developer Interview Questions and Answers

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Process Developer Interview Questions asked at other Companies

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Jobs at Genpact

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What were your roles and responsibilities in your last organization?
  • Q2. What is Anti-Money Laundering (AML), and what are the three stages involved in the AML process?
  • Q3. What is a UBO (Ultimate Beneficial Owner)?
  • Q4. What is FCCS?
  • Q5. What are your reasons for wanting to change your organization, and what is one weakness you identified in your previous organization?

Top Genpact Senior Associate Interview Questions and Answers

Q1. What all criteria do you look for while doing AML AND KYC check
View answer (3)

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Procurement concept
  • Q2. P2P process mean what
  • Q3. Should cost mean what

Top Genpact Assistant Manager Interview Questions and Answers

Q1. What is prepaid accounts and its journal entry ?
View answer (20)

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (86)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Personal Interview 

(4 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a detail-oriented AML and KYC Analyst with a strong background in financial regulations and compliance.

    • I have a Bachelor's degree in Finance and certifications in AML and KYC.

    • I have experience conducting due diligence on clients to ensure compliance with regulations.

    • I am proficient in using various AML and KYC tools and software.

    • I have a strong understanding of anti-money laundering laws and regulations.

    • I have exc...

  • Answered by AI
  • Q2. Question related to resume?
  • Q3. What are your Hobbies?
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar.

    • Reading: I enjoy reading fiction and non-fiction books in my free time.

    • Hiking: I love exploring nature trails and challenging myself with new hikes.

    • Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.

  • Answered by AI
  • Q4. Question related to job role like about insider trading, financial market etc
Round 2 - Assignment 

Assignment was given on the money laundering case was given the profile of a customer and we have to identify the 5 red flags and 5 follow up questions and at the end a 250 words summary about the whole case.

Interview Preparation Tips

Topics to prepare for Genpact AML and KYC Analyst interview:
  • Read your resume carefully
  • Financial Markets
  • Hobbies
  • Confidence
Interview preparation tips for other job seekers - I have taken referral from employee working there though reaching out on LinkedIn and sending cold message. If you want to apply for job try to look for referral reach out to 10-20 people everyday just remember you just need one successful referral to secure the job interview. Never ever give up keep trying.

AML and KYC Analyst Interview Questions asked at other Companies

Q1. tell me something about risk based approach, different types of risk categorization
View answer (1)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

It was easy aptitude round

Round 2 - Group Discussion 

The hiring team was good but one person from the team seemed to be little irritating

Round 3 - Technical 

(2 Questions)

  • Q1. They asked two aptitude questions
  • Q2. Rest resume based questions
Round 4 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced SAP Consultant with a background in implementing and optimizing SAP solutions for various industries.

    • Over 5 years of experience in SAP consulting

    • Specialize in implementing and optimizing SAP modules such as SAP S/4HANA, SAP ERP, and SAP BW

    • Worked with clients in industries including manufacturing, retail, and healthcare

    • Strong problem-solving and analytical skills

    • Certified in SAP modules

  • Answered by AI
  • Q2. What skill made you come this far
  • Ans. 

    My problem-solving skills have been crucial in my journey as an SAP Consultant.

    • Strong analytical skills to identify issues and find solutions

    • Ability to think critically and creatively to troubleshoot complex problems

    • Effective communication skills to collaborate with team members and clients

    • Attention to detail to ensure accuracy in implementing SAP solutions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good experience but they said they'll hire in bulk but they only hired 8 people

SAP Consultant Interview Questions asked at other Companies

Q1. what all changes are there from AS to IND-AS in IND-AS 116
View answer (1)
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Genpact Interview FAQs

How many rounds are there in Genpact interview?
Genpact interview process usually has 2-3 rounds. The most common rounds in the Genpact interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Genpact interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are Customer Service, Accounting, Accounts Payable, Invoice Processing and Excel.
What are the top questions asked in Genpact interview?

Some of the top questions asked at the Genpact interview -

  1. What is RTR? What is depreciation?types of depreciation and also journal entr...read more
  2. How will you explain a red colour (or any colour) to a person who is blind sinc...read more
  3. What do you mean by balance sheet reconciliation could you explain briefl...read more
How long is the Genpact interview process?

The duration of Genpact interview process can vary, but typically it takes about less than 2 weeks to complete.

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Genpact Interview Process

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Interview experience

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based on 31.5k reviews

3.8/5

Rating in categories

3.8

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3.8

Work-life balance

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3.7

Company culture

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