SMFG India Credit MIS Executive Interview Questions and Answers for Experienced

Q1. Experience, Past Experience,Qualifications,
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Q2. Whether i can handle the Job profile or not
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Q1. Experience and salary
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Q2. Sales marketing discussion
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Good behaviour good attitude

Q1. About my self and
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Q2. All job details
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Q1. How to get business
Ans. 
To get business, focus on networking, marketing, providing excellent customer service, and building strong relationships.
• Networking is key - attend industry events, join professional organizations, and connect with potential clients

• Implement effective marketing strategies - utilize social media, email campaigns, and advertising to reach your target audience

• Provide excellent customer service - prioritize customer satisf...read more
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Q2. How to maintain team handling
Ans. 
Maintaining team handling involves clear communication, setting expectations, providing support, and fostering a positive work environment.
• Communicate regularly with team members to ensure everyone is on the same page

• Set clear goals and expectations for each team member

• Provide necessary resources and support for team members to succeed

• Encourage collaboration and teamwork within the team

• Address any conflicts or issues p...read more
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Q1. What will we do if the customer wants settlement
Ans. 
If the customer wants settlement, we will assess the situation, negotiate a fair resolution, and document the agreement.
• Assess the customer's request for settlement

• Understand the reasons behind the customer's request

• Negotiate a fair and mutually beneficial resolution

• Document the settlement agreement for future reference
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Q2. If customer is in NPA category then what percentage waiver we will give him in settlement
Ans. 
The percentage waiver given to a customer in the NPA category depends on various factors.
• The percentage waiver may vary based on the severity of the customer's financial situation.

• It is important to consider the customer's payment history and their ability to repay the debt.

• The company's policies and guidelines regarding settlements should also be taken into account.

• Examples of possible percentage waivers could be 10%,...read more
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Q1. How can you build relationships with customers
Ans. 
Building relationships with customers involves effective communication, personalized interactions, and delivering exceptional customer service.
• Listen actively to customers' needs and concerns

• Communicate clearly and empathetically

• Provide personalized recommendations and solutions

• Follow up promptly and proactively

• Deliver exceptional customer service consistently

• Build trust and rapport through positive interactions

• Show ap...read more
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Important it's one himan body science it one of the neval grow other person learning something

Q1. Understand each one person and individual planing capacity impru
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Q2. Yours previous experience share with him
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Q3. Praber roll got it
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Q4. You aim and ambition
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Q5. Next level companies grow that time roll and respons then next level
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Q6. Praber ways of went in job work any modalities
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Postive attitude and skill

Discuss experience and self

Q1. Tell me something about your self.
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Q1. Questions on payroll and compensation
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