FreshToHome Customer Support Executive Interview Questions and Answers for Freshers

Aptitude and english

Simulation about chats and situational questions

Q1. Everything about experiences and situations
Add your answer

Q1. Personal Life and about the company
Add your answer

What are your goals?
Tell me something about our company?

Q1. What is the difference between confidence and over confidence?
Ans. 
Confidence is a positive belief in oneself, while overconfidence is an excessive and unrealistic belief in one's abilities.
• Confidence is based on self-assurance and a realistic assessment of one's skills and abilities.

• Overconfidence involves an inflated sense of self-worth and an underestimation of risks and challenges.

• Confidence is often earned through experience and knowledge.

• Overconfidence can lead to complacency an...read more
Answered by AI
View 1 more answer
Q2. Tell me something about your self.
Ans. 
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving their issues.
• I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

• I am skilled in handling customer inquiries, complaints, and providing timely and effective solutions.

• I have a proven track record of maintaining high customer satisfaction r...read more
Answered by AI
Add your answer
Q3. Why do you want to work at our company.
Ans. 
I want to work at your company because of its excellent reputation and commitment to customer satisfaction.
• Your company has a strong reputation for providing exceptional customer service.

• I am impressed by the positive reviews and feedback from customers about your company's service.

• Your company's commitment to customer satisfaction aligns with my own values and work ethic.

• I believe working at your company will provide ...read more
Answered by AI
Add your answer
Q4. Can you work under pressure
Ans. 
Yes, I can work under pressure.
• I thrive in high-pressure situations and remain calm and focused.

• I have experience handling difficult customers and resolving their issues efficiently.

• I prioritize tasks effectively to meet deadlines even in stressful situations.

• I can adapt quickly to changing circumstances and make decisions under pressure.

• I maintain a positive attitude and motivate my team during challenging times.
Answered by AI
Add your answer

Q1. Sales and marketing
Add your answer

Q1. Just casually question
Add your answer
Q2. How will you handle work pressure
Add your answer

Q1. Why you want this job ? To enhance my personality professionally.
Add your answer
Q2. What's your strength? Patience nd hard are my strength nd m also having better communication skill.
Add your answer

HR Asking some question related to bussiness, background and working experience etc.

There was a exam,by attending the exam they can measure our own communication skill in our global universal language.it was not that much difficult for you knows basics of english.

Q1. What are your salary expectations?
View 41 more answers
Q2. Why should we hire you?
View 27 more answers
Q3. Tell me about yourself.
View 25 more answers