Walmart Customer Support Executive Interview Questions and Answers

I want to join Croma because of its reputation and growth opportunities. To sell Croma brand and others, I will focus on understanding customer needs and providing personalized solutions.

• Croma has a strong brand reputation and is a leader in the electronics retail industry

• I am excited about the growth opportunities and potential for career advancement at Croma

• To sell Croma brand and others, I will focus on building rel...read more

I have a Bachelor's degree in Business Administration with a focus on Marketing.

• Bachelor's degree in Business Administration

• Focus on Marketing

• Relevant coursework in sales and marketing strategies

• Internship experience in sales and customer relations

I am currently staying in New York City.

• I am currently residing in the heart of Manhattan.

• I have been living in New York City for the past two years.

• I enjoy the vibrant culture and opportunities that the city offers.

I am highly capable of handling critical situations and have strategies to increase sales.

• I have a strong problem-solving ability and can think quickly on my feet.

• I am skilled at analyzing data and identifying areas for improvement in the sales process.

• I have experience in developing and implementing effective sales strategies.

• I am adept at building and maintaining relationships with clients, which can lead to increase...read more

To convince a customer for selling products, it is important to understand their needs and provide a solution that meets those needs.

• Listen actively to the customer's needs and concerns

• Highlight the benefits and features of the product that meet their needs

• Provide social proof such as customer testimonials or case studies

• Offer a trial or demo to showcase the product's value

• Address any objections or concerns the custome...read more

I can contribute to sales increase by identifying potential customers, building strong relationships, and providing excellent customer service.

• Identify potential customers through market research and networking

• Build strong relationships with customers through regular communication and follow-up

• Provide excellent customer service by addressing concerns and offering solutions

• Offer promotions and discounts to incentivize p...read more

Sales is the process of persuading a potential customer to buy a product or service.

• Sales involves identifying potential customers and their needs

• It requires effective communication and negotiation skills

• Salespeople must be knowledgeable about the product or service they are selling

• Sales can be done through various channels such as face-to-face, phone, email, or online

• Examples of sales include selling cars, insurance,

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves listening to and understanding the needs of the customer

• It includes providing helpful and accurate information about products or services

• It also involves resolving any issues or complaints the customer may have

• Examples of good customer service include prompt responses, personalized attenti...read more