7 FreshToHome Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

FreshToHome Customer Support Executive Interview Experiences

3 interviews found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 24 Jan 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. HR called to check our communication skills and discussed with us other details

Add your answer

Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls

Add your answer

Round 4 - Aptitude Test

Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 29 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. About FTH and languages known..

Add your answer

Round 3 - HR

(1 Question)

Q1. Question will be based on FTH, so refer the website and news about FTH.

Add your answer

Round 4 - Assesment

(1 Question)

Q1. After training conduct Assesment then you will be on board.

Add your answer

Interview Preparation Tips

Topics to prepare for FreshToHome Customer Support Executive interview:

customer support
Customer Service
Customer Handling
Customer Retention

Interview preparation tips for other job seekers - Focus on the Training. After training there will an Assesment, if you clear on the Assesment then you will be on board. After you will be on to the respective team and you will be explained to your role. Respective TL will guide you for the process and also the SLA to follow.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 21 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me yourself? What is FTH daily? Why should i hire you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing you have to know that the company details and all and they want only experience candidates fresher not allowed.

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 3 Mar 2022

I was interviewed before Mar 2021.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. Last year experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 22 Apr 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Typing Test

(1 Question)

Q1. No question only typing speed

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 10 Jun 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Typing Test

(1 Question)

Q1. If nonvoice they willa sk to write email on paper

Add your answer

Round 3 - HR

(1 Question)

Q1. 1. Tell me abt urself 2. What u know abt Bigbasket 3. If experience,they will ask what is work process 4. What is salary expectation 5. Are u ready for rotation shift and 6D work 1 D fixed weekoff

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Last round with manager . Same question with HR round . And finally salary discussion

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 19 Dec 2022

Interview experience

Good

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

Typing test will be there where they check our tying speed..

Round 3 - Email writing

(3 Questions)

Q1. Email writing will be there to know about your vocabulary.. Self introduction will be there with manager.

Add your answer

Q2. Self introduction previous experience if any

Add your answer

Q3. Why should we hire you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to have 35wpm speed to get into the job.. Email writing is must.. Than manager round would be there.

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 22 Mar 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Normal interview

(3 Questions)

Q1. Introduction of your self, they will check your vocabulary and speaking language (English).

Add your answer

Q2. Tell me about the company you are applying

Add your answer

Q3. Why you want to join the institute

Add your answer

Interview Preparation Tips

Topics to prepare for BigBasket Customer Support Executive interview:

Keeping knowledge about company

Interview preparation tips for other job seekers - Keep calm don't be hurry they will be very Frank and chilled person

Customer Support Executive Interview Questions & Answers

Reliance Retail

Anonymous

posted on 21 Nov 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Result

Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Something about ourselves, Previous job, current job details, travelling will be ok?, can you handle work pressure,

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Something about ourselves, Previous job related, Current job related

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and trust yourself

Customer Support Executive Interview Questions & Answers

Reliance Retail

Anonymous

posted on 25 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Behavioral

(1 Question)

Q1. Qualification,Where do you stay,how will you commute, Previous job details.

Add your answer

Round 2 - Technical

(1 Question)

Q1. How will you commute,Who all are there in your family, Qualification,Previous job details

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and believe in Allah.
Good karma on its way😇😇😇❤️

FreshToHome Interview FAQs

How many rounds are there in FreshToHome Customer Support Executive interview?

FreshToHome interview process usually has 3-4 rounds. The most common rounds in the FreshToHome interview process are Resume Shortlist, HR and One-on-one Round.

What are the top questions asked in FreshToHome Customer Support Executive interview?

Some of the top questions asked at the FreshToHome Customer Support Executive interview -

Question will be based on FTH, so refer the website and news about F...read more
After training conduct Assesment then you will be on boa...read more
HR called to check our communication skills and discussed with us other deta...read more

Hub Lead 19 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 19 salaries	₹0 L/yr - ₹0 L/yr
Store Manager 19 salaries	₹0 L/yr - ₹0 L/yr
Cluster Manager 17 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 16 salaries	₹0 L/yr - ₹0 L/yr

FreshToHome Customer Support Executive Interview Questions and Answers

FreshToHome Customer Support Executive Interview Experiences

3 interviews found

(2 Questions)

(1 Question)

Interview Preparation Tips

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