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Reliance Retail Customer Support Executive Interview Questions and Answers

Updated 4 Mar 2024

Reliance Retail Customer Support Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and trust yourself
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and believe in Allah.
Good karma on its way😇😇😇❤️

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Interview Preparation Tips

Topics to prepare for Big Bazaar Sales Executive interview:
  • Sales
  • Customer Service
Interview preparation tips for other job seekers - You Can Be Stable To Explain All Information

I applied via Walk-in and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Advice to customer product quality
  • Ans. 

    To ensure product quality, advise customers to look for certifications, check reviews, and request samples.

    • Advise customers to look for certifications such as ISO, FDA, or CE to ensure the product meets quality standards.

    • Encourage customers to check online reviews and ratings to gauge the product's quality and customer satisfaction.

    • Suggest customers to request samples before making a purchase to personally assess the p...

  • Answered by AI
  • Q2. Tell them about product price

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to more upsell itemd
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Interview Preparation Tips

Interview preparation tips for other job seekers - Regular basis search and apply
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Not Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - First prepare to yourself and you comfortable and confidential on yourself and mainly good communication and language skills good formal dresss to impress the HR.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview confidently de fresher ho tb bhi bina kisi heritesan ke jitna aata h utna smile or confidently btae nhi Ata to bole sorry I hove no idea

I applied via Referral and was interviewed before Dec 2021. There were 4 interview rounds.

Interview Preparation Tips

Topics to prepare for Tata Group Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - Be confident about the job
No more over confident
Be caam
Be careful
Contribute & help others!
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Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Support Executive interview?
Reliance Retail interview process usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Reliance Retail Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are customer support.

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Reliance Retail Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Reliance Retail Customer Support Executive Salary
based on 45 salaries
₹1.5 L/yr - ₹4 L/yr
12% less than the average Customer Support Executive Salary in India
View more details

Reliance Retail Customer Support Executive Reviews and Ratings

based on 13 reviews

4.0/5

Rating in categories

4.1

Skill development

3.7

Work-life balance

3.6

Salary

3.8

Job security

4.0

Company culture

3.4

Promotions

3.5

Work satisfaction

Explore 13 Reviews and Ratings
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