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3.9

based on 21.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Reliance Retail Customer Support Executive Interview Questions and Answers

Updated 4 Mar 2024

Reliance Retail Customer Support Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Something about ourselves, Previous job, current job details, travelling will be ok?, can you handle work pressure,
Round 2 - One-on-one 

(1 Question)

  • Q1. Something about ourselves, Previous job related, Current job related

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and trust yourself
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self ?
  • Q2. Languages known?
  • Ans. 

    English, Spanish, French

    • English

    • Spanish

    • French

  • Answered by AI

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Do you have aadhaar card with phone number linked with it?
Q4. 1.what is customer support?
Q5. Customer satisfaction how can you provide.

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Behavioral 

(1 Question)

  • Q1. Qualification,Where do you stay,how will you commute, Previous job details.
Round 2 - Technical 

(1 Question)

  • Q1. How will you commute,Who all are there in your family, Qualification,Previous job details

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and believe in Allah.
Good karma on its way😇😇😇❤️

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is hr police
  • Ans. 

    HR police refers to the human resources department within a company that enforces company policies and regulations related to employees.

    • HR police ensures compliance with company policies and regulations

    • They handle employee relations issues and investigations

    • They may conduct training on company policies and procedures

    • HR police may also be involved in recruitment and onboarding processes

  • Answered by AI
  • Q2. What is employee sales targets
  • Ans. 

    Employee sales targets are specific goals set for individual employees to achieve in terms of sales performance.

    • Employee sales targets are usually set based on the company's overall sales goals and the individual employee's performance history.

    • Targets can be set in terms of revenue, number of units sold, new customers acquired, etc.

    • Targets are often reviewed regularly and adjusted based on performance and market condit...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Just casually question
  • Q2. How will you handle work pressure
Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Technical 

(4 Questions)

  • Q1. Customer service providers
  • Q2. Customer handling complaint
  • Q3. Customer benifits
  • Q4. Customer offers
Round 2 - Group Discussion 

Employee response and employee thinking best

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
  • Answered Anonymously
  • Q2. How long in a day u can work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
  • Q2. Costumer service associate
  • Q3. Team leading and floor management
  • Q4. Customer handling anything ECU to sop
  • Q5. Weak end staff management

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Support Executive interview?
Reliance Retail interview process usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process are One-on-one Round, Resume Shortlist and Technical.
How to prepare for Reliance Retail Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are customer support.

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Reliance Retail Customer Support Executive Salary
based on 45 salaries
₹1.5 L/yr - ₹4 L/yr
13% less than the average Customer Support Executive Salary in India
View more details

Reliance Retail Customer Support Executive Reviews and Ratings

based on 12 reviews

4.0/5

Rating in categories

4.0

Skill development

3.4

Work-life balance

3.3

Salary

3.5

Job security

3.7

Company culture

3.1

Promotions

3.2

Work satisfaction

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