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Croma Customer Support Executive Interview Questions and Answers
Croma Customer Support Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. What is hr police
- Ans.
HR police refers to the human resources department within a company that enforces company policies and regulations related to employees.
HR police ensures compliance with company policies and regulations
They handle employee relations issues and investigations
They may conduct training on company policies and procedures
HR police may also be involved in recruitment and onboarding processes
- Q2. What is employee sales targets
- Ans.
Employee sales targets are specific goals set for individual employees to achieve in terms of sales performance.
Employee sales targets are usually set based on the company's overall sales goals and the individual employee's performance history.
Targets can be set in terms of revenue, number of units sold, new customers acquired, etc.
Targets are often reviewed regularly and adjusted based on performance and market condit...
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I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Describe yourself?
- Q2. What is Sales?
- Ans.
Sales is the process of persuading a potential customer to buy a product or service.
Sales involves identifying potential customers and their needs
It requires effective communication and negotiation skills
Salespeople must be knowledgeable about the product or service they are selling
Sales can be done through various channels such as face-to-face, phone, email, or online
Examples of sales include selling cars, insurance,
- Q3. Do you work well with people?
- Q4. Why are you applying for work here?
- Q5. What is customer service?
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves listening to and understanding the needs of the customer
It includes providing helpful and accurate information about products or services
It also involves resolving any issues or complaints the customer may have
Examples of good customer service include prompt responses, personalized attenti...
Interview Preparation Tips
Strengths,
Ability and willingness to learn new things,
Bring your sense of humor and SMILE,
Maintain eye contact,
Listen carefully. Welcome all questions, even the difficult ones, with a smile,
Give honest, direct answers,
Mention a particular accomplishment or activity that fits the job,
Don't forget to send a thank-you note or letter after the interview.
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How much able to handle critical situation, how to increase sale ?
- Ans.
I am highly capable of handling critical situations and have strategies to increase sales.
I have a strong problem-solving ability and can think quickly on my feet.
I am skilled at analyzing data and identifying areas for improvement in the sales process.
I have experience in developing and implementing effective sales strategies.
I am adept at building and maintaining relationships with clients, which can lead to increase...
- Q2. How to convence to customer for selling products?
- Ans.
To convince a customer for selling products, it is important to understand their needs and provide a solution that meets those needs.
Listen actively to the customer's needs and concerns
Highlight the benefits and features of the product that meet their needs
Provide social proof such as customer testimonials or case studies
Offer a trial or demo to showcase the product's value
Address any objections or concerns the custome...
- Q3. How can u contribute to sale increase?
- Ans.
I can contribute to sales increase by identifying potential customers, building strong relationships, and providing excellent customer service.
Identify potential customers through market research and networking
Build strong relationships with customers through regular communication and follow-up
Provide excellent customer service by addressing concerns and offering solutions
Offer promotions and discounts to incentivize p...
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. According to company work
- Q2. Khud k bare m
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tram handle wracking
- Q2. Sale up & billing process
Interview Preparation Tips
I applied via Campus Placement
12 minutes 50 questions were there in apti exam.
Group discussion was like asking questions to each other in the group. And they wr assessing on the basis of questions asked and answers given.
(2 Questions)
- Q1. This was pretty straight forward round.
- Q2. Questions on background Questions on sales and marketing
Interview Preparation Tips
(1 Question)
- Q1. Why we select you!
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before May 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Why you want to join
- Ans. I read over the internet that the work culture and work knowledge is much better than other companies.
- Q2. What is your qualification
- Q3. Where you have done your internship during MBA
- Ans. Metro cash and carry . Then HR told ok fine we will let you know in an hour. Please wait
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. He is asking My family and salary , study future palan etc.
I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.
(8 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. Where do you see yourself in 5 years?
- Q6. What are your strengths and weaknesses?
- Q7. Tell me about yourself.
- Q8. My name is Vinay Singh. My strength achieve my target and achievement always true. My heart work will give me position in 5 years no any expectation. Changes because for knowledge and better experience in ...
Interview Preparation Tips
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Croma Customer Support Executive Interview Process
based on 1 interview
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Croma Customer Support Executive Reviews and Ratings
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Rating in categories
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368
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