Croma Customer Support Executive Interview Questions and Answers

Q1. Work experience and standing hrs
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Q2. How did you work in office
Ans. 
I worked efficiently and collaboratively in the office, utilizing various tools and strategies to achieve sales targets.
• I maintained a well-organized workspace to ensure productivity.

• I utilized CRM software to track and manage leads, contacts, and sales activities.

• I collaborated with colleagues and cross-functional teams to develop effective sales strategies.

• I regularly attended sales meetings and provided updates on p...read more
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Q3. How did you custamar maind chenge
Ans. 
I successfully changed customer mindset by understanding their needs, providing tailored solutions, and building strong relationships.
• Identified customer pain points and challenges

• Offered customized solutions to address their specific needs

• Provided clear and compelling value propositions

• Built trust and credibility through effective communication

• Established long-term relationships to ensure customer satisfaction

• Implemen...read more
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Q4. Why did u say the cuality cuastamr say
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Q5. Explian the custamar need pradoct
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Q6. 1. custamar need the prodact 2.wht was tha custamar need product
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Q1. What type of variant of processor
Ans. 
The type of variant of processor refers to the specific model or version of the processor being used.
• The type of variant of processor can include different brands such as Intel, AMD, Qualcomm, etc.

• Examples of processor variants include Intel Core i7-8700K, AMD Ryzen 5 3600, Qualcomm Snapdragon 855.

• The variant of processor can also indicate the generation or architecture of the processor.
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Q2. What work ram in motherboard
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RAM (Random Access Memory) in a motherboard is used to temporarily store data that the CPU needs to access quickly.
• RAM stands for Random Access Memory

• It is used to store data that the CPU needs to access quickly

• RAM is volatile memory, meaning it loses its data when the power is turned off

• Different types of RAM include DDR3, DDR4, and DDR5
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Q3. Variant of ram on cpu
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RAM variants on CPU include SRAM, DRAM, and SDRAM.
• SRAM (Static RAM) is faster but more expensive than DRAM.

• DRAM (Dynamic RAM) is slower but more cost-effective than SRAM.

• SDRAM (Synchronous DRAM) synchronizes with the CPU's clock speed for faster data transfer.
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Q4. Why customer buy a premium laptop?
Ans. 
Customers buy premium laptops for higher performance, better build quality, advanced features, and status symbol.
• Premium laptops offer superior performance compared to budget options

• They are built with high-quality materials for durability and longevity

• Advanced features such as high-resolution displays, faster processors, and better graphics capabilities attract customers

• Owning a premium laptop can be seen as a status ...read more
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Q1. Why should we hire you
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Q2. What's purpose of joning us
Ans. 
To utilize my sales skills and experience to drive revenue growth and contribute to the success of the company.
• To leverage my strong sales background to meet and exceed sales targets

• To build and maintain relationships with clients to drive repeat business

• To contribute to the overall growth and success of the company through strategic sales initiatives
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Q1. Can you tell me about yourself?
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Q2. Favourite movies
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Maths and reasoning with time bound of 45mins

Q1. With local sales team and visiting he.
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Q1. With regional sales head deep dive into previous history
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Q1. With regional hr face to face discussion round
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Q1. With regional business head round final one
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Q1. What is your weakness
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Q2. What about your study
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Q3. What is your favourite game
Ans. 
My favorite game is chess.
• I enjoy the strategic thinking and planning involved in each move.

• It's a game that requires both mental and emotional discipline.

• I appreciate the history and tradition behind the game.

• I also enjoy playing with friends and family, as it's a great way to bond and spend time together.
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Q1. Which like game you like
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Q2. Say something yourself
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Q1. Tell us something about yourself ?
Ans. .first of all thank you for giving me this opportunity.my name is vinod chouhan.i am basically from village gawakheda but currently staying in indore.i have done my graduation from sehore. My aim is to become a successful person this is all about me . About my family... I belong to a middle class family.there are 6 members in my family including me. My father is a farmer. And my mother is a housewife.
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Q2. How to sell product?
Ans. 
To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.
• Research the customer's needs and tailor your pitch accordingly

• Highlight the unique benefits and features of the product

• Create a sense of urgency by emphasizing limited availability or time-sensitive deals

• Address any objections or concerns the customer may have

• Close the sale by asking for the customer's commitment
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Q3. Want to do this job?
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