Croma Customer Support Executive Reviews

Likes

This company good at on 2008 eara but not yet because there is to much cros cutting like incentives and most important very very lo increments and also they changed there processor like ther is no any RNR no apny appreciations and no any get to gather they focused only for sale and they are not good on this platform because there isto much prices issues. I tell you one thing if you are a customer and you select a Washing machine and told them the croma staff that give me a best discount i want this and you talk to your manager that customer want a discount and you now what he said his firt word is there any warrant yes or no if you say i have pich him warranty and he is not interested to take warranty so your manager didn't give you best price most of the time because he has pressurised with store manager and store manager pressurised with the cluster manager so this is not a way of selling products if customer need a warranty so he will Definitely take it and if you pressurised him to take warranty so he fells uncomfortable and he will left to your store and he will not coming again Definitely So please please make it on a proper manner way and please respect your staff and incrise ther salaries because they cany service on that much salary If i tell you that you are join croma as a sales staff and your salary is fresher 11500 and experience 16500 could you service in a month because your personal pocket money i thing 5000 minimum what salary you provide to your family your house retn 5000 your electricity bill 1300 and your rasion bill 5000 minimum and if in your family member have any illness or other problems so you can not manage your life is going to hell so please incrise croma staff salary Atlisit 24500 please guise try to understand. Thank you...Read More

Dislikes

Please read above mentioned

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Learning skill is good and customer satisfaction is good

Dislikes

No promotion and growth, Salery is very bed as compared to anthor brand and company’s over all

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's good only for customer not for staff

Dislikes

Too much mental stress less pay continuously cost cutting many left the job switched to other companies for last 2 year only 300rs increment more than mentioned working hours and multi job roles you have to do everytime manager threatens if we don't do it than he will fire or issue warning letter work culture is too bad.

Likes

There is nothing to like

Dislikes

All the things are dislike only in croma. Croma is a worst place to work. No employee benefits example no appraisal. There is no simplicity in process. HR is also very bad. Store manager is very rude. No respect for employees. Croma is not even good for customers also, after sales service is very bad in croma. Worst place

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Being a Tata company its has good work life balance and job security...

Dislikes

Even though you job is secure there is no growth,nor there is any increment.. company does not care how many years you gave to them.. average salary increment in 400-600/year

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Not good for salary and promotion

Likes

Very nice company

Dislikes

Low salary

Likes

Store staff are good but company upper management was not good

Dislikes

Not good now days toxic atmosphere, unprofessional managers are deployed, work life balance zero

Work Details

Work related travel: This job involves Travel Within Country.

Likes

Environment culture is good manner

Dislikes

No promotion In basic salary appraisal is low Time management is very poor HR end is no response...

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

The salary and the brand

Dislikes

Work doesn't matter anymore since it's a matured organisaton. The focus is on favouritism, politics.. it's a very bad organisation for women. There is no woman in the senior management, just one in HR and even she has no powers or mind of her own and doesn't support women.

Work Details

Work days: Monday to Friday

Likes

Overall company is very good. There have 1 & 1/2 day fixed week off, available leave Balance, Developed & learning process is good, also they give oppertunity for promotion.

Dislikes

But management is not good at all, not everyone but some of sm are doing partiality. One of sm name is Kaushik Maji (asansol croma) his behaviour & mentality is so cheap. He don't have enough knowledge to handle store & entire team.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Brand name

Dislikes

Job insecurity Work life balance is low Old employee ideas and opinion matters where newer employee's idea and opinion are not even heard about

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good. Good learning experience.

Dislikes

Promotions and hikes are very bad in comparison with other companies. Top management are least bothered about ground management.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a over all very good company to learn and earn. What actually make the company good is it's good people young age people giving their best... You will earn and grow in ur corporate career.

Dislikes

In Retail industry where ever u goo.... Expect a long extended hours of working during festives.... Rest off season it's chill

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's good company to work

Dislikes

Not dislike this my own decision becouse I have not comfortable to work in satna I have not shifted our family Bhopal to satna so much gap with living standards.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves International Travel, Travel Within Country.

Likes

I feel best company to learn new things and new equipment vocab words to make a chance get better opportunity for me

Dislikes

There are some people who behave rowdily but it is almost okay

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.