Upload Button Icon Add office photos

Filter interviews by

FreshToHome Customer Care Executive Interview Questions and Answers

Updated 4 Jun 2023

FreshToHome Customer Care Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About freshtohome
  • Q2. About customer care support meaning

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
  • Q2. What is BPO
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.

    • Popular BPO destinations include India, the Philippines, and Eastern Europe.

    • Examples o...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic english grammar and mathamatics test paper

Round 2 - One-on-one 

(1 Question)

  • Q1. Exercise in retail sector and how to manage multiple customers
  • Ans. 

    Exercise in retail sector involves managing multiple customers efficiently to provide excellent customer service.

    • Prioritize customers based on urgency and needs

    • Utilize technology like customer relationship management (CRM) systems to keep track of customer interactions

    • Train staff to handle multiple customers simultaneously

    • Maintain a positive attitude and remain calm under pressure

    • Offer personalized recommendations and

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Asked about carrier goal in company

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

HR Asking some question related to bussiness, background and working experience etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Giving all answers with very politly and going for interview in full grooming and formal dress up sense.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. Family members
  • Q3. Why do you want join croma
  • Q4. Who do got know about croma
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
  • Q2. How would you deal with high rated customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your dream
  • Q2. What is your house condistion
  • Ans. 

    My house is in good condition, well-maintained and clean.

    • Well-maintained with regular cleaning and upkeep

    • No major structural issues

    • Comfortable and inviting atmosphere

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Family and qualifications
  • Q2. Y job Q krni h ??
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
  • Q2. Costumer service associate
  • Q3. Team leading and floor management
  • Q4. Customer handling anything ECU to sop
  • Q5. Weak end staff management

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar

FreshToHome Interview FAQs

How many rounds are there in FreshToHome Customer Care Executive interview?
FreshToHome interview process usually has 2 rounds. The most common rounds in the FreshToHome interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in FreshToHome Customer Care Executive interview?

Some of the top questions asked at the FreshToHome Customer Care Executive interview -

  1. About customer care support mean...read more
  2. About freshtoh...read more

Tell us how to improve this page.

FreshToHome Customer Care Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

Interview Questions from Similar Companies

Reliance Retail Interview Questions
3.9
 • 1.5k Interviews
Walmart Interview Questions
3.8
 • 405 Interviews
DMart Interview Questions
3.9
 • 394 Interviews
BigBasket Interview Questions
3.9
 • 347 Interviews
Blinkit Interview Questions
3.7
 • 177 Interviews
Vishal Mega Mart Interview Questions
3.8
 • 153 Interviews
Landmark Group Interview Questions
4.0
 • 142 Interviews
Lowe's Interview Questions
4.2
 • 129 Interviews
Croma Interview Questions
4.0
 • 122 Interviews
Tesco Interview Questions
3.9
 • 121 Interviews
View all
FreshToHome Customer Care Executive Salary
based on 5 salaries
₹2 L/yr - ₹2.5 L/yr
11% less than the average Customer Care Executive Salary in India
View more details

FreshToHome Customer Care Executive Reviews and Ratings

based on 3 reviews

1.2/5

Rating in categories

1.2

Skill development

1.0

Work-life balance

3.5

Salary

1.0

Job security

2.1

Company culture

1.0

Promotions

1.3

Work satisfaction

Explore 3 Reviews and Ratings
Store Manager
19 salaries
unlock blur

₹2.5 L/yr - ₹3.5 L/yr

Customer Support Executive
19 salaries
unlock blur

₹1.7 L/yr - ₹3.8 L/yr

Customer Service Executive
16 salaries
unlock blur

₹1.5 L/yr - ₹3 L/yr

Hub Lead
15 salaries
unlock blur

₹2.2 L/yr - ₹4 L/yr

Cluster Manager
15 salaries
unlock blur

₹1.8 L/yr - ₹6.1 L/yr

Explore more salaries
Compare FreshToHome with

Licious

3.7
Compare

ZappFresh.com

2.4
Compare

BigBasket

3.9
Compare

Blinkit

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview