2 FreshToHome Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

FreshToHome Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

Harini Santosh

posted on 4 Jun 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Portal and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. About freshtohome

Add your answer

Q2. About customer care support meaning

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

Top trending discussions

View All

Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

Got a question about FreshToHome?

Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 3 Mar 2022

I was interviewed before Mar 2021.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. Last year experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 19 Dec 2022

Interview experience

Good

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

Typing test will be there where they check our tying speed..

Round 3 - Email writing

(3 Questions)

Q1. Email writing will be there to know about your vocabulary.. Self introduction will be there with manager.

Add your answer

Q2. Self introduction previous experience if any

Add your answer

Q3. Why should we hire you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to have 35wpm speed to get into the job.. Email writing is must.. Than manager round would be there.

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 22 Mar 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Normal interview

(3 Questions)

Q1. Introduction of your self, they will check your vocabulary and speaking language (English).

Add your answer

Q2. Tell me about the company you are applying

Add your answer

Q3. Why you want to join the institute

Add your answer

Interview Preparation Tips

Topics to prepare for BigBasket Customer Support Executive interview:

Keeping knowledge about company

Interview preparation tips for other job seekers - Keep calm don't be hurry they will be very Frank and chilled person

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 22 Apr 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Typing Test

(1 Question)

Q1. No question only typing speed

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...

Customer Support Executive Interview Questions & Answers

BigBasket

Anonymous

posted on 10 Jun 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Typing Test

(1 Question)

Q1. If nonvoice they willa sk to write email on paper

Add your answer

Round 3 - HR

(1 Question)

Q1. 1. Tell me abt urself 2. What u know abt Bigbasket 3. If experience,they will ask what is work process 4. What is salary expectation 5. Are u ready for rotation shift and 6D work 1 D fixed weekoff

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Last round with manager . Same question with HR round . And finally salary discussion

Customer Support Executive Interview Questions & Answers

Reliance Retail

Anonymous

posted on 25 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Behavioral

(1 Question)

Q1. Qualification,Where do you stay,how will you commute, Previous job details.

Add your answer

Round 2 - Technical

(1 Question)

Q1. How will you commute,Who all are there in your family, Qualification,Previous job details

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and believe in Allah.
Good karma on its way😇😇😇❤️

Customer Support Executive Interview Questions & Answers

Reliance Retail

Anonymous

posted on 21 Nov 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Result

Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Something about ourselves, Previous job, current job details, travelling will be ok?, can you handle work pressure,

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Something about ourselves, Previous job related, Current job related

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and trust yourself

Customer Support Executive Interview Questions & Answers

Reliance Retail

Anonymous

posted on 4 Mar 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Result

Selected

Round 1 - HR

(2 Questions)

Q1. Introduce your self ?

Add your answer

Q2. Languages known?

Ans.

English, Spanish, French

English
Spanish
French

Answered by AI

Add your answer

Sales Executive Interview Questions & Answers

Ninjacart

Anonymous

posted on 9 May 2021

I applied via Walk-in and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire

5 Questions

Q1. Sale the pen

Ans.

This pen is a must-have for anyone who needs to write on a daily basis.

This pen has a smooth ink flow that makes writing effortless.
It has a comfortable grip that reduces hand fatigue.
The pen is refillable, making it a cost-effective option in the long run.
It comes in a variety of colors to suit your personal style.
This pen is perfect for both personal and professional use.

Answered by AI

Add your answer

Q2. How to satisfied and convince the costmer

Ans.

To satisfy and convince a customer, it is important to understand their needs and provide them with personalized solutions.

Listen actively to the customer's concerns and needs
Provide personalized solutions that meet their specific needs
Be knowledgeable about the product or service being offered
Be transparent and honest about the product or service
Offer incentives or promotions to sweeten the deal
Follow up with the cust

Answered by AI

Add your answer

Q3. How to reach ur target

Ans.

To reach the target, I would focus on building strong relationships with potential clients, understanding their needs, and offering tailored solutions.

Research and identify potential clients
Build strong relationships with clients through effective communication and follow-up
Understand clients' needs and offer tailored solutions
Regularly review and adjust sales strategies to ensure they align with target goals

Answered by AI

Add your answer

Q4. Previous experience

Add your answer

Q5. Previous salary

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the about company and marketing skills

FreshToHome Interview FAQs

How many rounds are there in FreshToHome Customer Care Executive interview?

FreshToHome interview process usually has 2 rounds. The most common rounds in the FreshToHome interview process are One-on-one Round and Resume Shortlist.

What are the top questions asked in FreshToHome Customer Care Executive interview?

Some of the top questions asked at the FreshToHome Customer Care Executive interview -

About customer care support mean...read more
About freshtoh...read more

Hub Lead 19 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 19 salaries	₹0 L/yr - ₹0 L/yr
Store Manager 19 salaries	₹0 L/yr - ₹0 L/yr
Cluster Manager 17 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 16 salaries	₹0 L/yr - ₹0 L/yr

FreshToHome Customer Care Executive Interview Questions and Answers

FreshToHome Customer Care Executive Interview Experiences

1 interview found

(2 Questions)

Interview Preparation Tips

Interview questions from similar companies

(2 Questions)

Interview Preparation Tips

(3 Questions)

Interview Preparation Tips

(3 Questions)

Interview Preparation Tips

(1 Question)

Interview Preparation Tips

(1 Question)

(1 Question)

Interview Preparation Tips

(1 Question)

(1 Question)

Interview Preparation Tips

(1 Question)

(1 Question)

Interview Preparation Tips

(2 Questions)

Interview Questionnaire

5 Questions

Interview Preparation Tips

FreshToHome Interview FAQs

Recently Viewed

FreshToHome

Amazon

Amazon Sellers Services

Amazon Sellers Services

Wipro

Amazon Sellers Services

Bangalore University

Cosmic Nutracos Solutions

Tell us how to improve this page.

FreshToHome Interviews By Designations

Interview Questions for Popular Designations

FreshToHome Customer Care Executive Interview Process

Interview Questions from Similar Companies