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FreshToHome Customer Care Executive Interview Questions and Answers

Updated 4 Jun 2023

FreshToHome Customer Care Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About freshtohome
  • Q2. About customer care support meaning

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

Interview questions from similar companies

I was interviewed before Mar 2021.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Last year experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Typing test will be there where they check our tying speed..

Round 3 - Email writing 

(3 Questions)

  • Q1. Email writing will be there to know about your vocabulary.. Self introduction will be there with manager.
  • Q2. Self introduction previous experience if any
  • Q3. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to have 35wpm speed to get into the job.. Email writing is must.. Than manager round would be there.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Normal interview 

(3 Questions)

  • Q1. Introduction of your self, they will check your vocabulary and speaking language (English).
  • Q2. Tell me about the company you are applying
  • Q3. Why you want to join the institute

Interview Preparation Tips

Topics to prepare for BigBasket Customer Support Executive interview:
  • Keeping knowledge about company
Interview preparation tips for other job seekers - Keep calm don't be hurry they will be very Frank and chilled person
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Typing Test 

(1 Question)

  • Q1. No question only typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Typing Test 

(1 Question)

  • Q1. If nonvoice they willa sk to write email on paper
Round 3 - HR 

(1 Question)

  • Q1. 1. Tell me abt urself 2. What u know abt Bigbasket 3. If experience,they will ask what is work process 4. What is salary expectation 5. Are u ready for rotation shift and 6D work 1 D fixed weekoff

Interview Preparation Tips

Interview preparation tips for other job seekers - Last round with manager . Same question with HR round . And finally salary discussion

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Behavioral 

(1 Question)

  • Q1. Qualification,Where do you stay,how will you commute, Previous job details.
Round 2 - Technical 

(1 Question)

  • Q1. How will you commute,Who all are there in your family, Qualification,Previous job details

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and believe in Allah.
Good karma on its way😇😇😇❤️
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Something about ourselves, Previous job, current job details, travelling will be ok?, can you handle work pressure,
Round 2 - One-on-one 

(1 Question)

  • Q1. Something about ourselves, Previous job related, Current job related

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and trust yourself
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self ?
  • Q2. Languages known?
  • Ans. 

    English, Spanish, French

    • English

    • Spanish

    • French

  • Answered by AI

I applied via Walk-in and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Sale the pen
  • Ans. 

    This pen is a must-have for anyone who needs to write on a daily basis.

    • This pen has a smooth ink flow that makes writing effortless.

    • It has a comfortable grip that reduces hand fatigue.

    • The pen is refillable, making it a cost-effective option in the long run.

    • It comes in a variety of colors to suit your personal style.

    • This pen is perfect for both personal and professional use.

  • Answered by AI
  • Q2. How to satisfied and convince the costmer
  • Ans. 

    To satisfy and convince a customer, it is important to understand their needs and provide them with personalized solutions.

    • Listen actively to the customer's concerns and needs

    • Provide personalized solutions that meet their specific needs

    • Be knowledgeable about the product or service being offered

    • Be transparent and honest about the product or service

    • Offer incentives or promotions to sweeten the deal

    • Follow up with the cust

  • Answered by AI
  • Q3. How to reach ur target
  • Ans. 

    To reach the target, I would focus on building strong relationships with potential clients, understanding their needs, and offering tailored solutions.

    • Research and identify potential clients

    • Build strong relationships with clients through effective communication and follow-up

    • Understand clients' needs and offer tailored solutions

    • Regularly review and adjust sales strategies to ensure they align with target goals

  • Answered by AI
  • Q4. Previous experience
  • Q5. Previous salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the about company and marketing skills
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FreshToHome Interview FAQs

How many rounds are there in FreshToHome Customer Care Executive interview?
FreshToHome interview process usually has 2 rounds. The most common rounds in the FreshToHome interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in FreshToHome Customer Care Executive interview?

Some of the top questions asked at the FreshToHome Customer Care Executive interview -

  1. About customer care support mean...read more
  2. About freshtoh...read more

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FreshToHome Customer Care Executive Interview Process

based on 1 interview

Interview experience

1
  
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FreshToHome Customer Care Executive Salary
based on 5 salaries
₹2 L/yr - ₹2.5 L/yr
11% less than the average Customer Care Executive Salary in India
View more details

FreshToHome Customer Care Executive Reviews and Ratings

based on 3 reviews

1.2/5

Rating in categories

1.2

Skill development

1.0

Work-life balance

3.5

Salary

1.0

Job security

2.1

Company culture

1.0

Promotions

1.3

Work satisfaction

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