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Flipkart Customer Care Executive Interview Questions, Process, and Tips

Updated 6 Jan 2025

Top Flipkart Customer Care Executive Interview Questions and Answers

Flipkart Customer Care Executive Interview Experiences

15 interviews found

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About our self &our skills & all

Round 3 - One-on-one 

(6 Questions)

  • Q1. Tell me about your self & your strength
  • Q2. How do come to know about our company & what can you do for it
  • Q3. After 5 years where do you look at yourself
  • Q4. What else we can add for our company
  • Q5. Tell me something about Flipkart
  • Q6. What is the work of Flipkart

Interview Preparation Tips

Interview preparation tips for other job seekers - This is best company for working... please go ahead

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. I am interested your
  • Q2. Best company I am interested your job
  • Q3. The best company I am interested your job

Interview Preparation Tips

Interview preparation tips for other job seekers - My name vaijenath bhandarwad
I am interested your job
Age 20
Sata maharshtra
City parbhani

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Need not worry very basic questions

Round 3 - One-on-one 

(1 Question)

  • Q1. They test whether you are emphatic to your customers or no. They will check if you are patient enough or short tempered. Baki sab chill hai interview mei ha job mei jaan nikalti hai.

Interview Preparation Tips

Topics to prepare for Flipkart Customer Care Executive interview:
  • Basic BPO questions
Interview preparation tips for other job seekers - The work life balance at startek Aegis (client- Flipkart) sucks. They wont let you enjoy your weekend and also post working hours. Also being on shift for 12 to 16 hours sucks plus you have to be on time the next day. Voice profiles just don't do justice. I felt like i almost died while completing the logging hours, could do it only for a week post OJT. 15k kr liye jaan gawana is not worth it. Luckily had the best trainer so was able to quit it on time.

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How to handle the customer and what they need and we have to solve their inquiries

Interview Preparation Tips

Topics to prepare for Flipkart Customer Care Executive interview:
  • customer care
  • Client Billing
Interview preparation tips for other job seekers - We don't have to feel nervous we have to be calm nd try to give your best

Flipkart interview questions for designations

 Customer Care Associate

 (3)

 Customer Care Officer

 (1)

 Customer Care Representative

 (1)

 Customer Care Executive & Cashier

 (1)

 Inbound Customer Care Executive

 (1)

 Voice Process Customer Care Executive

 (1)

 Non Voice Process Customer Care Executive

 (1)

 Customer Executive

 (4)

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Introduction , why I wanted to work with flipkart , about flipkart ,
  • Q2. About my daily routine (to check my communication skills)
  • Q3. My past experiences or projects or degree

Interview Preparation Tips

Interview preparation tips for other job seekers - be sincere , soft spoken

Flipkart Interview FAQs

How many rounds are there in Flipkart Customer Care Executive interview?
Flipkart interview process usually has 2-3 rounds. The most common rounds in the Flipkart interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Flipkart Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Flipkart. The most common topics and skills that interviewers at Flipkart expect are Back Office, Communication Skills, Customer Handling, Customer Management and Customer Service.
What are the top questions asked in Flipkart Customer Care Executive interview?

Some of the top questions asked at the Flipkart Customer Care Executive interview -

  1. What do you know about online shopp...read more
  2. What is the gud servi...read more
  3. What is customer serv...read more

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Flipkart Customer Care Executive Interview Process

based on 20 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more
Flipkart Customer Care Executive Salary
based on 317 salaries
₹1 L/yr - ₹5 L/yr
5% less than the average Customer Care Executive Salary in India
View more details

Flipkart Customer Care Executive Reviews and Ratings

based on 95 reviews

3.9/5

Rating in categories

3.9

Skill development

3.7

Work-life balance

3.6

Salary

3.5

Job security

3.9

Company culture

3.5

Promotions

3.7

Work satisfaction

Explore 95 Reviews and Ratings
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