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EXL Service Senior Customer Service Executive Interview Questions and Answers for Experienced
Updated
19 Oct 2023
1 interview found
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. General questions Add Answer
3
Aptitude Test Round
Simple mathematics questions
4
One-on-one Round (4 Questions)
- Q1. Experience related questions Add Answer
- Q2. What was the work all about Add Answer
- Q3. What was your role Add Answer
- Q4. Why did you leave Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Self introduction and explain your hobbies Add Answer
- Q2. They will check your communication level Add Answer
2
One-on-one Round (2 Questions)
- Q1. Self introduction with aptitude questions Add Answer
- Q2. They will check communication Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
-
Result
Selected
1 Interview Round
1
Technical Round (5 Questions)
- Q1. Self introduction View Answers (1)
- Q2. Purushothaman v Add Answer
- Q3. I have completed deploma in computer science Add Answer
- Q4. Fast 5 years old one company working Add Answer
- Q5. I'm recently married wife not working Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
Selected
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Job Experience Project works Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Self introduction Add Answer
Interview experience
Average
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Campus Placement and was interviewed before May 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Past experiences in life
3
HR Round (1 Question)
- Q1. Background check Add Answer
4
Technical Round (1 Question)
- Q1. What is mutual fund. Details of mutual fund View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared regarding the job profile. Get information regarding mutual fund. Be confident enough.
I applied via Shine and was interviewed in Sep 2020.
4 Interview Rounds
Interview Questions
- Q1. Question would be asked about Technical basic knowledge about what is a Modem, what is a Router, what is an Internet, what is a broadband, what is a wifi, what ...read more
Add Answer
- Q2. There would be some grammar Test once you complete the last round would be the operation round
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This company gives an opportunity for freshers and experienced they main process is Windstream and there are many things to learn in Technical Training would be provided and you have some assessment and Knowledge test would be asked on Friday to check how much you have understood for that week, If your interested to learn Technical process this is the place you can work And HGS ❤️is a very nice company they give more importance to Employees ❤️ They have openings in Health care also if your interested you can google the company address Bengaluru
Interview Questions
- Q1. How long are you willing to do job in this company?
Add Answer
- Q2. As much as I know about this company, there are many opportunities for future growth here, so i will do as far as this company goes.
Add Answer
I applied via Referral and was interviewed before Aug 2020.
1 Interview Round
Interview Questions
- Q1. In interview question must answer in what the bpo means what how you achieve a growth in company and if our company in loss how you done a your job in the compa...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - in interview gives answer in true and natural and also prepare for job postion related questions.
EXL Service Interview FAQs
How many rounds are there in EXL Service Senior Customer Service Executive interview for experienced candidates?
EXL Service interview process for experienced candidates usually has 4 rounds. The most common rounds in the EXL Service interview process for experienced candidates are Resume Shortlist, HR and Aptitude Test.
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EXL Service Senior Customer Service Executive Reviews and Ratings
based on 46 reviews
Rating in categories
|
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|  ₹1 L/yr - ₹7.1 L/yr |
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| ₹1 L/yr - ₹8.9 L/yr |
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Lead Assistant Manager
1.9k
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