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EXL Service Customer Service Representative Interview Questions and Answers for Experienced
Updated
18 Aug 2023
1 interview found
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Anonymous
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Conversation skills Add Answer
- Q2. Background Details Add Answer
- Q3. Work experience Add Answer
3
Aptitude Test Round
Typing and conversation skills
4
HR Round (1 Question)
- Q1. Conversation and pre screening salary discussion Add Answer
5
One-on-one Round (1 Question)
- Q1. Conversational skills Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Unless you do not have any other option, do not join this organisation
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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EXL Service Interview FAQs
How many rounds are there in EXL Service Customer Service Representative interview for experienced candidates?
EXL Service interview process for experienced candidates usually has 5 rounds. The most common rounds in the EXL Service interview process for experienced candidates are One-on-one Round, Aptitude Test and HR.
What are the top questions asked in EXL Service Customer Service Representative interview for experienced candidates?
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EXL Service Customer Service Representative Reviews and Ratings
based on 4 reviews
Rating in categories
|
Senior Executive
4.3k
salaries
|  ₹0.9 L/yr - ₹7.1 L/yr |
|
Assistant Manager
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salaries
| ₹4 L/yr - ₹15 L/yr |
|
Senior Associate
2.5k
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| ₹1 L/yr - ₹8.9 L/yr |
|
Lead Assistant Manager
1.9k
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| ₹6.3 L/yr - ₹22 L/yr |
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