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Excitel Broadband Interview Questions, Process, and Tips for Freshers
Top Excitel Broadband Interview Questions and Answers for Freshers
- Q1. How u can sale a wifi connection to me ?asked in Marketing Executive interview
- Q2. Routers configurationasked in Field Engineer interview
- Q3. Can you handled customer in a very calmlyasked in Retention Executive interview
Excitel Broadband Interview Experiences for Freshers
13 interviews found
Anonymous
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and results-driven professional with a strong background in customer retention and relationship management.
Over 5 years of experience in customer retention roles
Proven track record of increasing customer loyalty and reducing churn rates
Strong communication and negotiation skills
Proficient in data analysis and CRM systems
Passionate about delivering exceptional customer service
- Q2. Do you have any experience
- Ans.
Yes, I have experience in customer retention strategies and implementing programs to improve customer loyalty.
Implemented customer loyalty programs to increase retention rates
Analyzed customer feedback to identify areas for improvement
Utilized data analytics to track customer behavior and preferences
Collaborated with cross-functional teams to develop retention strategies
(2 Questions)
- Q1. Have you handled customer before on call
- Ans.
Yes, I have experience handling customers on call in my previous roles.
Handled customer inquiries and complaints over the phone
Provided solutions and assistance to customers to ensure satisfaction
Used active listening and communication skills to address customer needs
Maintained a professional and friendly demeanor during all interactions
- Q2. Can you handled customer in a very calmly
- Ans.
Yes, I have experience handling customers calmly in various situations.
I have a proven track record of remaining calm and composed when dealing with upset customers.
I am skilled at de-escalating tense situations and finding solutions to customer issues.
I prioritize active listening and empathy to understand the customer's perspective and address their concerns effectively.
Interview Preparation Tips
Retention Executive Interview Questions asked at other Companies
Sunil kumar
Selected
I applied via Approached by Company and was interviewed in Jun 2024. There were 2 interview rounds.
(1 Question)
- Q1. Optical fiber and maintenance resolve in the work
(1 Question)
- Q1. Any ishu is the resolve
Optical Fiber Technician Interview Questions asked at other Companies
Imtiyaz Ali
(2 Questions)
- Q1. Introduce yourself ?
- Ans.
I am a dedicated and experienced NOC Engineer with a strong background in network troubleshooting and monitoring.
Over 5 years of experience in network operations and support
Proficient in using monitoring tools such as SolarWinds and Nagios
Skilled in troubleshooting network issues and implementing solutions
Certified in Cisco CCNA and CompTIA Network+
Strong communication and teamwork skills
- Q2. Some basic technical questions
(1 Question)
- Q1. Technical questions
In GD the trainer telling about the company details and how handle with customers and sales
Interview Preparation Tips
Field Sales Executive Interview Questions asked at other Companies
Excitel Broadband interview questions for popular designations
Selected
I applied via Walk-in and was interviewed in Mar 2023. There was 1 interview round.
(3 Questions)
- Q1. Fiber colour coding ....
- Q2. Routers configuration
- Ans.
Routers configuration involves setting up network protocols, security measures, and IP addresses.
Access the router's web interface through a browser
Configure network protocols such as DHCP, NAT, and VLANs
Set up security measures such as firewalls and access control lists
Assign IP addresses to devices on the network
Examples of router brands include Cisco, Netgear, and TP-Link
- Q3. I will convince to customer
Skills evaluated in this interview
Field Engineer Interview Questions asked at other Companies
I applied via Approached by Company and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. They just check you last draws salary and account statement
- Q2. No technical round
Interview Preparation Tips
Over target
Low salary
Quality Analyst Interview Questions asked at other Companies
Jobs at Excitel Broadband
Selected
I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.
(6 Questions)
- Q1. Why did you left the your last job.
- Q2. Some of the technical question was there...........................
- Q3. Introduction was also the part of the interview.
- Q4. Also asked the configuration of the laptop.
- Q5. Unable to remember the rest of the interviewer questions...
- Q6. Very long the before happend to remember the questions...
Interview Preparation Tips
- Pump yourself up and stay positive.
- Never stop job searching even when you will not get employed.
- never be overconfident.
- help to others when they are needed
- search the comfortable zone where you can perform well.
Quote-" life never creates barrier where you are the best for/on the work"
Customer Care Executive Interview Questions asked at other Companies
I applied via Job Portal and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Excitel boardband ERP 3 year experience
- Q2. Router configuration ./optical fiber failed resolved
Interview Preparation Tips
Technician Interview Questions asked at other Companies
(2 Questions)
- Q1. What do you know about sales
- Ans.
Sales is the process of persuading a potential customer to buy a product or service.
Sales involves identifying potential customers and their needs
It requires effective communication and negotiation skills
Salespeople must be knowledgeable about the product or service they are selling
Closing the sale is the ultimate goal of the sales process
Sales can be done through various channels such as telesales, face-to-face, onlin
- Q2. What do you know about the company excitel
(1 Question)
- Q1. Why should I hire you
Interview Preparation Tips
Telesales Agent Interview Questions asked at other Companies
Interview Questionnaire
2 Questions
- Q1. How u can sale a wifi connection to me ?
- Ans.
Our wifi connection offers fast and reliable internet access for all your online needs.
Our wifi connection provides high-speed internet access for seamless browsing and streaming.
With our wifi connection, you can connect multiple devices at once without any lag or interruptions.
Our wifi connection comes with a user-friendly interface and easy setup process.
We offer flexible plans to suit your budget and internet usage ...
- Q2. Wish him gud mrng gud evng as timing then ask some questions to know his proper need then explain the plan .
Interview Preparation Tips
Marketing Executive Interview Questions asked at other Companies
Excitel Broadband Interview FAQs
The duration of Excitel Broadband interview process can vary, but typically it takes about less than 2 weeks to complete.
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Excitel Broadband Interviews By Designations
- Excitel Broadband Network Engineer Interview Questions
- Excitel Broadband Field Engineer Interview Questions
- Excitel Broadband Team Lead Interview Questions
- Excitel Broadband Sme Associate Interview Questions
- Excitel Broadband Field Sales Executive Interview Questions
- Excitel Broadband Quality Analyst Interview Questions
- Excitel Broadband Data Analyst Interview Questions
- Excitel Broadband Assistant Manager Interview Questions
- Show more
Interview Questions for Popular Designations
Excitel Broadband Interview Process for Freshers
based on 6 interviews
Interview experience
Interview Questions from Similar Companies
Excitel Broadband Reviews and Ratings
based on 476 reviews
Rating in categories
7-10 Yrs
Not Disclosed
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Sales Executive
122
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Team Lead
122
salaries
| ₹0 L/yr - ₹0 L/yr |
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Network Engineer
58
salaries
| ₹0 L/yr - ₹0 L/yr |
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NOC Engineer
48
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
33
salaries
| ₹0 L/yr - ₹0 L/yr |
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