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Some general issues faced in daily work as a Service Desk Engineer and reasons for leaving.
High workload leading to burnout
Lack of career growth opportunities
Poor management communication
Inadequate training and support
Limited resources for problem-solving
I am currently working at XYZ Corporation as a Service Desk Engineer.
XYZ Corporation is a multinational IT company.
I provide technical support to internal employees for hardware and software issues.
I troubleshoot network connectivity problems and resolve them efficiently.
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I support a variety of systems and users including Windows, Mac, and Linux operating systems, as well as internal employees and external clients.
Windows operating systems
Mac operating systems
Linux operating systems
Internal employees
External clients
The question is likely asking for information about a device without specifying the server or model name.
Ask for clarification on what specific information is needed
Provide general information about devices without server or model names
Offer to troubleshoot or gather more details to identify the device
The reporting manager for the Service Desk Engineer position is John Smith.
Reporting manager's name is John Smith
He has been with the company for 5 years
He is known for his strong leadership skills
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Rating in categories
Desktop Support Engineer
19
salaries
| ₹0.6 L/yr - ₹3 L/yr |
System Engineer
7
salaries
| ₹2.2 L/yr - ₹2.8 L/yr |
Service Desk Engineer
6
salaries
| ₹1.2 L/yr - ₹2.5 L/yr |
System Administrator
5
salaries
| ₹2 L/yr - ₹4.8 L/yr |
Network Engineer
5
salaries
| ₹2 L/yr - ₹3 L/yr |
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