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Equitas Small Finance Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.
Handle customers with empathy, professionalism, and efficiency to build trust and ensure satisfaction.
Listen actively to understand their needs and concerns.
Provide clear and accurate information about gold loan products and services.
Offer personalized solutions based on their financial situation and requirements.
Maintain regular communication to keep them informed about their loan status.
Resolve any issues or complain...
To finish your target as a Gold Loan Relationship Officer, you need to set clear goals, prioritize tasks, utilize resources efficiently, and maintain strong communication with clients.
Set clear and achievable targets for yourself
Prioritize tasks based on urgency and importance
Utilize resources efficiently, such as leveraging existing client relationships
Maintain strong communication with clients to understand their nee...
I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.
What people are saying about Equitas Small Finance Bank
posted on 20 Jun 2024
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
My banking department is responsible for managing all financial transactions, loans, and customer accounts within the bank.
Responsible for processing loan applications and disbursing funds to customers.
Handling customer inquiries and providing assistance with account management.
Ensuring compliance with banking regulations and policies.
Collaborating with other departments to streamline operations and improve customer se...
posted on 10 Oct 2024
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
I have over 5 years of experience working in the financial industry, specifically in gold loan processing and customer service.
Worked as a gold loan officer at XYZ Bank for 3 years
Managed a portfolio of over 500 gold loan accounts
Successfully increased gold loan disbursement by 20% through strategic marketing campaigns
posted on 13 Apr 2024
I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.
To generate ntb customers, focus on targeted marketing, networking, referrals, and offering attractive loan terms.
Identify target market segments and tailor marketing strategies to attract them
Leverage networking events, partnerships, and collaborations to reach potential customers
Encourage existing customers to refer new customers through incentives or rewards
Offer competitive interest rates, flexible repayment option...
posted on 16 Feb 2022
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
Gold loan officer.
based on 2 interviews
Interview experience
based on 9 reviews
Rating in categories
Assistant Manager
860
salaries
| ₹1.6 L/yr - ₹5.3 L/yr |
Business Development Officer
409
salaries
| ₹1.5 L/yr - ₹4.6 L/yr |
Sales Officer
341
salaries
| ₹1.2 L/yr - ₹4.3 L/yr |
Deputy Manager
321
salaries
| ₹2.3 L/yr - ₹9.5 L/yr |
Customer Service Officer
300
salaries
| ₹1.2 L/yr - ₹5 L/yr |
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