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Epicenter Technologies Interview Questions, Process, and Tips for Freshers

Updated 1 Feb 2025

Top Epicenter Technologies Interview Questions and Answers for Freshers

Epicenter Technologies Interview Experiences for Freshers

Popular Designations

10 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce to your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. About you past experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introducation of yourself
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and escalations

    • Proficient in using CRM systems and other customer service tools

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service perform

  • Answered by AI
  • Q2. About salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Company more perfect for fresher

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self?
  • Q2. Tell me about your last job?
  • Q3. What is insurance ? What you want to achieve in your life?
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • The individual pays a premium to the insurance company in exchange for coverage.

    • The insurance company assumes the risk of financial loss and pays out claims when necessary.

    • Types of insurance include ...

  • Answered by AI
  • Q4. How will you hendel your work life and personal life?
  • Q5. What is your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy selection good to go for fresher, this job is not for long term.

Customer Service Officer Interview Questions asked at other Companies

Q1. Do you have basic knowledge of computer?
View answer (13)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself? Tell me why you want this process? What was your previous experiences?
  • Q2. Why did you left your past job? What are your expectations from this Job?
Round 3 - One-on-one 

(1 Question)

  • Q1. Why you want this role? Will you manage travelling to our office everyday? What is your salary expectation?

Interview Preparation Tips

Topics to prepare for Epicenter Technologies Customer Support Executive interview:
  • Average Communication Skills
Interview preparation tips for other job seekers - Dont work here more than 1year, gather experience & upskill yourself with Advanced Excel, SQL, Data Analytics tools & please switch to Operations Field or Data Analytics Field. Atleast try to switch in Operations Field. If you dont have Graduation, please do correspondence Graduation in any stream, till then work in BPOs. The salary scale in this company is very very very low

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you have any experience
  • Q2. Speak in English 2 minutes
  • Ans. 

    I will speak about my experience in employee relations and how I have handled conflicts in the workplace.

    • I have experience in mediating conflicts between employees

    • I prioritize open communication and active listening

    • I have implemented conflict resolution training for employees

    • I have successfully resolved conflicts related to discrimination and harassment

    • I believe in finding win-win solutions for all parties involved

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Type sententious 2 min
  • Ans. 

    The question is about your experience in handling employee grievances and conflicts.

    • I have experience in handling employee grievances and conflicts through active listening and effective communication.

    • I have implemented conflict resolution strategies such as mediation and negotiation to resolve disputes.

    • I have also conducted investigations into employee complaints and taken appropriate disciplinary action when necessar...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good looking and speak politely

Employee Relations Executive Interview Questions asked at other Companies

Q1. What is the convertible feature in double door refrigerator's..??
View answer (1)

Epicenter Technologies interview questions for popular designations

 Customer Service Executive

 (9)

 Chat and Email Support Executive

 (2)

 Quality Analyst

 (1)

 Analyst

 (1)

 Software Tester

 (1)

 Employee Relations Executive

 (1)

 Collections Executive

 (1)

 Head/VP/GM-HR

 (1)

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Coding Test 
Round 2 - Typing Test 

(2 Questions)

  • Q1. Self introduction and precious experience
  • Q2. How to handle Customer
  • Ans. 

    Handling customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to the customer's concerns

    • Show empathy and understanding towards their situation

    • Offer solutions to their problems

    • Remain calm and professional, even in difficult situations

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They are test employees genaral knowledge and take typing test and grammar test

Customer Service Executive and Teller Interview Questions asked at other Companies

Q1. How to handle Customer
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. MYSELF AND SOME MICROSOFT OFFICE SKILL.
  • Q2. WHY YOU WAMT TO JION BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - NORMAL MY SELF AND MANAGER ASK SOME SKILL AND FAMILY BACKGROUND

Web Researcher Interview Questions asked at other Companies

Q1. Research in web research
View answer (1)

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
Round 2 - One-on-one 
Round 3 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - The advice that one should follow is that do not mug up things shown over internet. Prepare well before the interview, do all the research about the company, job description they informed you about. Be confident enough . A bit of nervousness is always acceptable.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Introduction about self
  • Q2. Likes and dislikes , hobbies
  • Q3. Why should be one hired and skills
Round 2 - HR 

(2 Questions)

  • Q1. Job role descriptions , will one be albe to do jobs in rotational shifs
  • Q2. Will one be able to do extra hours

Interview Preparation Tips

Interview preparation tips for other job seekers - Only job if can work more than 10 hours a day and suitable with rotational nights jobs

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Interview Questions & Answers

user image

posted on 7 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell something about your self
  • Q2. Tell me your weakness and 5 strength
  • Q3. Tell about your last job if experienced
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell about your passion
  • Q2. Why you wanna join us
Round 4 - Technical 

(2 Questions)

  • Q1. What do u about ms exel
  • Q2. What is a office for you

Interview Preparation Tips

Interview preparation tips for other job seekers - All ways be polite and confident enough, have good smile and answer

Interview Questionnaire 

1 Question

  • Q1. Sell me a pen
  • Ans. 

    This pen is not just any pen, it's a tool that can help you achieve your goals and make your life easier.

    • This pen has a smooth ink flow that makes writing effortless.

    • It has a comfortable grip that allows you to write for extended periods without any discomfort.

    • The pen is refillable, so you don't have to worry about running out of ink.

    • It's perfect for everyday use, whether you're taking notes in a meeting or writing a t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Never fear interview first we fear after solving a question we got energy

Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth
View answer (30)

Epicenter Technologies Interview FAQs

How many rounds are there in Epicenter Technologies interview for freshers?
Epicenter Technologies interview process for freshers usually has 2-3 rounds. The most common rounds in the Epicenter Technologies interview process for freshers are One-on-one Round, HR and Resume Shortlist.
How to prepare for Epicenter Technologies interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Epicenter Technologies. The most common topics and skills that interviewers at Epicenter Technologies expect are Java, Customer Service, Communication Skills, Sales and .Net.
What are the top questions asked in Epicenter Technologies interview for freshers?

Some of the top questions asked at the Epicenter Technologies interview for freshers -

  1. What is insurance ? What you want to achieve in your li...read more
  2. How to handle Custo...read more
  3. speak in English 2 minu...read more
How long is the Epicenter Technologies interview process?

The duration of Epicenter Technologies interview process can vary, but typically it takes about less than 2 weeks to complete.

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Epicenter Technologies Interview Process for Freshers

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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Epicenter Technologies Reviews and Ratings

based on 570 reviews

3.4/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.2

Salary

3.3

Job security

3.5

Company culture

2.8

Promotions

3.2

Work satisfaction

Explore 570 Reviews and Ratings
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