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I was interviewed in Jan 2025.
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a proven track record of meeting and exceeding customer satisfaction goals
Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and escalations
Proficient in using CRM systems and other customer service tools
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service perform
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.
Insurance is a contract between an individual and an insurance company to protect against financial loss.
Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.
The individual pays a premium to the insurance company in exchange for coverage.
The insurance company assumes the risk of financial loss and pays out claims when necessary.
Types of insurance include ...
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
I will speak about my experience in employee relations and how I have handled conflicts in the workplace.
I have experience in mediating conflicts between employees
I prioritize open communication and active listening
I have implemented conflict resolution training for employees
I have successfully resolved conflicts related to discrimination and harassment
I believe in finding win-win solutions for all parties involved
The question is about your experience in handling employee grievances and conflicts.
I have experience in handling employee grievances and conflicts through active listening and effective communication.
I have implemented conflict resolution strategies such as mediation and negotiation to resolve disputes.
I have also conducted investigations into employee complaints and taken appropriate disciplinary action when necessar...
Epicenter Technologies interview questions for popular designations
I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to the customer's concerns
Show empathy and understanding towards their situation
Offer solutions to their problems
Remain calm and professional, even in difficult situations
Follow up with the customer to ensure their satisfaction
I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.
This pen is not just any pen, it's a tool that can help you achieve your goals and make your life easier.
This pen has a smooth ink flow that makes writing effortless.
It has a comfortable grip that allows you to write for extended periods without any discomfort.
The pen is refillable, so you don't have to worry about running out of ink.
It's perfect for everyday use, whether you're taking notes in a meeting or writing a t...
The duration of Epicenter Technologies interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 3 interviews
Interview experience
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Rating in categories
10-18 Yrs
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3-3 Yrs
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11-18 Yrs
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Customer Service Executive
338
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Relation Associate
91
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
74
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Associate
60
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
47
salaries
| ₹0 L/yr - ₹0 L/yr |
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