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Emirates Airlines Customer Relation Executive Interview Questions and Answers for Experienced

Updated 20 Dec 2021

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Customer Relation Executive Interview Questions

user image Syed Mujtaba

posted on 20 Dec 2021

I applied via Company Website and was interviewed in Jun 2021.

6 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak fluently. Also listen carefully to each and every questions asked by the interviewer.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Great need to work on the way to understand the situation of the pattern

2

One-on-one Round (4 Questions)

  • Q1. Just normal question about Tell me about your self
  • Q2. Tell me about yourself
  • Q3. Most common query asked by the passager
  • Q4. Thoughts on india market
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Why do u think u are fit for this role
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction and technical questions your work related
  • Q2. Situation based questions
3

Google meet Round (2 Questions)

  • Q1. Technical questions
  • Q2. How you manage customer complain on Arrival (MHB)
4

Medical Round (1 Question)

  • Q1. Only paper work
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Why you want to join aviation industry
  • Q3. Why should we hire you
  • Q4. Tell me about your background
3

Group Discussion Round

Is higher studies is compulsory or not

4

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your background
  • Q3. Area of interest
  • Q4. How do you spend your last vacation
5

Grooming test Round (1 Question)

  • Q1. Check your grooming skills
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

They check your confidence levels, grooming, English fluency. Only English communication not worth they way of your talking explaining the pros or cons of given topic for GD is must.

3

HR Round (1 Question)

  • Q1. Tell me something about yourself, why you want to choos this industry or airline, where you want to see yourself after 5 years, what are your weaknesses, why yo...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. Wear proper formal dress with neat grooming, always answer with your plasent smile. Do not use filler words like umm, aan, etc.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Newspaper Ad and was interviewed in Oct 2022.

2 Interview Rounds

1

Group Discussion Round

Any topic need to speak continuously 40 sec.

2

One-on-one Round (1 Question)

  • Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
  • Q2. Yes .if it is required for company .
3

Aptitude Test Round

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Group Discussion Round

What is customer service

3

One-on-one Round (4 Questions)

  • Q1. What is aviation
  • Q2. How will handle an angry passenger
  • Q3. What is aviation security
  • Q4. What is your salary expectation

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