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Elantis Healthcare Customer Service Representative Interview Questions and Answers

Updated 8 Oct 2024

Elantis Healthcare Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Brief your self
  • Ans. 

    Experienced customer service representative with strong communication skills and problem-solving abilities.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Proven ability to handle difficult customers and resolve issues effectively

    • Proficient in using CRM software and other customer service tools

    • Received multiple awards for outstanding customer service performanc

  • Answered by AI
  • Q2. Tell me something about the aesthetic treatments
  • Q3. Laser ,many types of laser treatment,laser hair removal,face laser,spot reduction laser, fungal reduction laser.etc
  • Q4. Medi facial treatment,Many types of facial treatment,hydra facial,oxygeneo facial, fire and ice facial & Red carpet facial, etc
  • Q5. Hifu Treatment,hifu Treatmentis a skin tightening treatment

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you want to work for our company?
  • Ans. I'm excited about working for this company because of its excellent reputation in the industry. I believe that working for well respect and established organisation will give me access to opportunities and experience that will help me grow my career.
  • Answered Anonymously
  • Q2. Why do you want this job?
  • Ans. I am applying for this job because I believe it offers the perfect opportunity for me to utilizes my skills and experience to contribute effectively.
  • Answered Anonymously
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want this?
  • Ans. I am genuinely excited about this job because it aligns perfectly with my career aspirations and personal interest.
  • Answered Anonymously
  • Q2. What are your greatest strengths?
  • Ans. My greatest strengths is my ability to exel in highly pressurized situation.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Always help our coustomer and always keep your customers happy
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction about yourself
  • Q2. Like how did you heard about to etc
Round 2 - HR 

(2 Questions)

  • Q1. Operation round
  • Q2. Mock call test etc
Round 3 - Aptitude Test 

Amcat and versent test which is very basic

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self insha allah you will be selected just be confident and try to improve communication skills
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - Assignment 

Essay on any topic like technology etc

Round 2 - Assignment 

Essay on any topic with atleast 250 words

Round 3 - HR 

(1 Question)

  • Q1. Know about organisation
Round 4 - HR 

(1 Question)

  • Q1. Some basic questions
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
  • Q2. Big waste of time even after a great interview
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to be a call center agent
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Personal details
  • Q2. Professional experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to join wipro?
  • Q3. What do you know about customer service representatives?
  • Ans. 

    Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.

    • Customer service representatives are responsible for addressing customer inquiries and resolving issues.

    • They often work in call centers, retail stores, or online platforms.

    • Good communication skills, patience, and problem-solving abilities are essential for this role.

    • Examples of ta...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Icici is best in everything
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview begins with Assessment test. They check your grammar and ability to think.

Round 3 - HR 

(1 Question)

  • Q1. Ask basic questions. Like tell me something about yourself. Your experience and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Applied for Amazon domestic process and got hired.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.

Elantis Healthcare Interview FAQs

How many rounds are there in Elantis Healthcare Customer Service Representative interview?
Elantis Healthcare interview process usually has 1 rounds. The most common rounds in the Elantis Healthcare interview process are One-on-one Round.
What are the top questions asked in Elantis Healthcare Customer Service Representative interview?

Some of the top questions asked at the Elantis Healthcare Customer Service Representative interview -

  1. Tell me something about the aesthetic treatme...read more
  2. Laser ,many types of laser treatment,laser hair removal,face laser,spot reducti...read more
  3. Medi facial treatment,Many types of facial treatment,hydra facial,oxygeneo faci...read more

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Purchase Manager
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₹3.6 L/yr - ₹3.6 L/yr

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