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Diya Systems

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3.5

based on 297 Reviews

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Diya Systems Chat Support Executive Interview Questions and Answers

Updated 6 Jul 2024

Diya Systems Chat Support Executive Interview Experiences

1 interview found

Chat Support Executive Interview Questions & Answers

user image Anonymous

posted on 6 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was easy. Just basic grammar questions.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Are you willing to relocate
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Diya Systems?
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Interview questions from similar companies

Chat Support Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 23 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Ans. 

    The one-on-one round with the manager was insightful and engaging.

    • Discussed my previous experience in customer support

    • Answered situational questions on handling difficult customers

    • Received feedback on communication skills and problem-solving abilities

    • Answered by AI
    Add your answer
  • Q2. Basically check communication
    • Add your answer

Chat Support Executive Interview Questions & Answers

iQor Global Services user image Md Fahad Mehta

posted on 9 Oct 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. General questions only
    • Add your answer
  • Q2. Work experience brief
    • Add your answer
Round 2 - Assignment 

Writing skills test on Paper

Round 3 - One-on-one 

(2 Questions)

  • Q1. General questions only
    • Add your answer
  • Q2. Why switched 3 companies?
  • Ans. 

    Seeking better growth opportunities and challenges in different work environments.

    • Opportunities for career growth were limited in previous companies

    • Desire for new challenges and experiences

    • Company culture or values did not align with personal values

    • Seeking better compensation or benefits

    • Relocation or family reasons

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stupid and over-smart Manager for the final round, beware before wasting an important whole day.

Chat Support Executive Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 25 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Why do you want to work with our company?
    • Add your answer
Round 3 - Aptitude Test 

Selling antivirus online to a customer through chat only.

Round 4 - One-on-one 

(3 Questions)

  • Q1. Basic questions again.
    • Add your answer
  • Q2. Why do you want to work in BPO?
    • Add your answer
  • Q3. Are you ready for night shifts?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself. You will get selected

Chat and Email Support Executive Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 16 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Oct 2024.

Round 1 - Normal interview 

(2 Questions)

  • Q1. What do you know about sales?
  • Ans. 

    Sales involves the process of selling products or services to customers in exchange for money.

    • Sales is the process of persuading potential customers to purchase a product or service.

    • It involves identifying customer needs and providing solutions that meet those needs.

    • Sales can be done through various channels such as direct selling, online sales, or retail stores.

    • Effective sales techniques include building relationships...

    • Answered by AI
    Add your answer
  • Q2. Can you tell me about why there is gap between your study?
  • Ans. 

    Took a break to focus on gaining practical experience and developing skills relevant to the role.

    • Took time off to gain practical experience through internships or part-time jobs

    • Focused on developing skills relevant to the role through courses or certifications

    • Needed time to address personal commitments or health issues

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and always be in a loud 🔊.
Always smile while answering and meet eyes to eyes.

Team Lead Operations Interview Questions & Answers

ReSource Pro user image Anonymous

posted on 24 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. How you are doing SLA Management
  • Ans. 

    SLA management involves monitoring and ensuring compliance with service level agreements.

    • Define clear SLAs with stakeholders

    • Monitor performance metrics regularly

    • Identify and address any deviations from SLAs

    • Implement corrective actions to improve SLA compliance

    • Communicate with stakeholders to manage expectations

    • Use technology tools for tracking and reporting

    • Provide regular reports on SLA performance

    • Answered by AI
    Add your answer
  • Q2. They are asking situational questions for capacity planner
    • Add your answer
  • Q3. About previous experience in bpo domain
    • Add your answer
  • Q4. How to calculate the quality
  • Ans. 

    Quality can be calculated by measuring the conformance to requirements and customer satisfaction.

    • Quality can be measured by evaluating the extent to which a product or service meets the specified requirements.

    • Customer satisfaction surveys can provide insights into the quality of a product or service.

    • Defect rates, error rates, and rework rates can be used as indicators of quality.

    • Quality can also be assessed through fee...

    • Answered by AI
    Add your answer

Team Lead Operations Interview Questions & Answers

Globiva user image Anonymous

posted on 23 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. How do manage the shrinkage
  • Ans. 

    Shrinkage can be managed by implementing effective inventory control measures and conducting regular audits.

    • Implementing strict inventory control measures to prevent theft and loss

    • Conducting regular audits to identify and address any discrepancies

    • Training employees on the importance of shrinkage management

    • Using technology such as CCTV cameras and electronic article surveillance (EAS) systems

    • Analyzing data to identify p...

    • Answered by AI
    Add your answer

Chat Support Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 16 Aug 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal questions
    • Add your answer
  • Q2. Personal questions about the job
    • Add your answer
Round 2 - Assignment 

Chat test / Writing test

Round 3 - HR 

(2 Questions)

  • Q1. Personal questions
    • Add your answer
  • Q2. Questions about the process
    • Add your answer
Round 4 - Typing Test 

(2 Questions)

  • Q1. Typing test questions
    • Add your answer
  • Q2. 3 questions in typing test
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security

Chat Support Executive Interview Questions & Answers

iQor Global Services user image Md Fahad Mehta

posted on 9 Oct 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. General questions only
    • Add your answer
  • Q2. Work experience brief
    • Add your answer
Round 2 - Assignment 

Writing skills test on Paper

Round 3 - One-on-one 

(2 Questions)

  • Q1. General questions only
    • Add your answer
  • Q2. Why switched 3 companies?
  • Ans. 

    Seeking better growth opportunities and challenges in different work environments.

    • Opportunities for career growth were limited in previous companies

    • Desire for new challenges and experiences

    • Company culture or values did not align with personal values

    • Seeking better compensation or benefits

    • Relocation or family reasons

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stupid and over-smart Manager for the final round, beware before wasting an important whole day.

Chat Support Executive Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 25 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Why do you want to work with our company?
    • Add your answer
Round 3 - Aptitude Test 

Selling antivirus online to a customer through chat only.

Round 4 - One-on-one 

(3 Questions)

  • Q1. Basic questions again.
    • Add your answer
  • Q2. Why do you want to work in BPO?
    • Add your answer
  • Q3. Are you ready for night shifts?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself. You will get selected
More about working at Diya Systems

Diya Systems Interview FAQs

How many rounds are there in Diya Systems Chat Support Executive interview?
Diya Systems interview process usually has 2 rounds. The most common rounds in the Diya Systems interview process are Aptitude Test and One-on-one Round.

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Diya Systems Chat Support Executive Salary
based on 6 salaries
₹1.6 L/yr - ₹2.5 L/yr
27% less than the average Chat Support Executive Salary in India
View more details

Diya Systems Chat Support Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

2.0

Job Security

3.0

Company culture

3.0

Promotions/Appraisal

2.0

Work Satisfaction

Explore 1 Review and Rating
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