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Dhani Healthcare

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3.6

based on 523 Reviews

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Dhani Healthcare Customer Care Executive Interview Questions and Answers for Freshers

Updated 3 Dec 2022

Dhani Healthcare Customer Care Executive Interview Experiences for Freshers

3 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 13 Mar 2022

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - One-on-one

(3 Questions)

Q1. What is inbound and outbound?

Ans.

Inbound and outbound refer to different types of customer interactions in customer care.

Inbound refers to customer interactions initiated by the customer, such as phone calls, emails, or chat messages.
Outbound refers to customer interactions initiated by the company, such as follow-up calls, sales calls, or customer surveys.
Inbound interactions focus on addressing customer inquiries, resolving issues, or providing supp...

Answered by AI

View 3 more answers

Q2. Tell me about yourself

Add your answer

Q3. Why you want to work with us?

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Tell me about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I completed walk in interview at 28 Jan 2022 with 2 one to one rounds, Today's date is 13 March 2022 still I didn't get any response. I actually don't care because I'm from technical background but if you want work with them then wait till 1 month or 2 months don't know the exact time. ( Better to find another opportunity without wasting your time )

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 3 Dec 2022

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me something about yourself

Add your answer

Q2. Why do you want to join our company

Add your answer

Round 2 - Technical

(1 Question)

Q1. He was asking the basic questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be panic the interview was beginner level I was fresher so it was easy for me for interview cracking

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 5 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Tell me about your self

Add your answer

Interview Preparation Tips

Topics to prepare for Dhani Healthcare Customer Care Executive interview:

My home town

Interview preparation tips for other job seekers - Normal interview
Ask for related experience, about work,
Salary discuss.
That's all about me.
Thank you.

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Columbia Asia

Anonymous

posted on 25 Jul 2021

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Normally questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - its good, eco-friendly,i like the hr round.

Customer Care Executive Interview Questions & Answers

Apollo Hospitals

Teena Gupta

posted on 28 Aug 2023

Interview experience

Bad

Difficulty level

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Client Interview

(2 Questions)

Q1. Tell me something about yourself

Add your answer

Q2. Why uh left your last company

Add your answer

Round 3 - HR

(1 Question)

Q1. Basic questions like tell me something ant yourself and past experiences

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.

Customer Care Executive Interview Questions & Answers

Apollo Hospitals

Anonymous

posted on 13 Jun 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(3 Questions)

Q1. Will previous job product knowledge.

Add your answer

Q2. Why you choose Apollo? How do you know apollo hospital as....

Add your answer

Q3. Related to the field knowledge

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.

Customer Service Executive Interview Questions & Answers

Aster Dm Healthcare

Anonymous

posted on 15 Apr 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...

Add your answer

Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine

Senior Executive Interview Questions & Answers

Narayana Health

Anonymous

posted on 24 Apr 2021

I applied via Campus Placement and was interviewed before Apr 2020. There were 7 interview rounds.

Interview Questionnaire

2 Questions

Q1. Not important

Add your answer

Q2. Next time

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In my opinion Interview is nothing just a knowledge sharing Conversation or you can say experience between two people or with groups of people.
Finally you get judged on how you express yourself with your understanding of the questions that you are asked.
Talking about questions it's very simple to express what you know & if you don't know the answer be very clear that you will get to know about it.

Senior Executive Interview Questions & Answers

Aster Dm Healthcare

Anonymous

posted on 26 Mar 2021

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Related to my role

Add your answer

Senior Executive Interview Questions & Answers

Max Healthcare

Anonymous

posted on 9 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Your proper introduction..

Add your answer

Q2. Work experience if any.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well dressed in formal ..a very good place to work..

Dhani Healthcare Interview FAQs

How many rounds are there in Dhani Healthcare Customer Care Executive interview for freshers?

Dhani Healthcare interview process for freshers usually has 2 rounds. The most common rounds in the Dhani Healthcare interview process for freshers are One-on-one Round, HR and Resume Shortlist.

How to prepare for Dhani Healthcare Customer Care Executive interview for freshers?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dhani Healthcare. The most common topics and skills that interviewers at Dhani Healthcare expect are Communication Skills, Language Skills, Process Training, Sales and customer care.

What are the top questions asked in Dhani Healthcare Customer Care Executive interview for freshers?

Some of the top questions asked at the Dhani Healthcare Customer Care Executive interview for freshers -

What is inbound and outbou...read more
He was asking the basic questi...read more

Tell us how to improve this page.

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Dhani Healthcare Customer Care Executive Salary

based on 74 salaries

₹2 L/yr - ₹3.3 L/yr

At par with the average Customer Care Executive Salary in India

View more details

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