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Aster Dm Healthcare

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3.7

based on 466 Reviews

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Aster Dm Healthcare Customer Service Executive Interview Questions and Answers

Updated 15 Apr 2023

Aster Dm Healthcare Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 15 Apr 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...
    • Add your answer
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Interview questions from similar companies

Senior Executive Interview Questions & Answers

Fortis Healthcare user image Anonymous

posted on 2 Oct 2021

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Last job profile, current profile related questions etc.
  • Ans. Brief & to the point, according to current profile.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural , calm & compose. Confidence to face any questions.

Senior Executive Interview Questions & Answers

Dr. Agarwal's Eye Hospital user image Anonymous

posted on 18 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Ask about previous employment
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Some fundamental in ap and ar
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Office space is good hr is also so kind

Senior Executive Interview Questions & Answers

Shalby Hospitals user image

posted on 9 Feb 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal as per your Job Role
    • Add your answer
  • Q2. Routine questions not Hard
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First try another Good Company. If you are Fresher so Join Shalby Hospital.

Senior Executive Interview Questions & Answers

Health Care Global Enterprises user image

posted on 21 Sep 2021

I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Ask about work experience
    • Add your answer
  • Q2. Counseling skills and computer knowledge
    • Add your answer
  • Q3. Handling crises.
    • Add your answer
  • Q4. Field work experience and awareness in community
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the job description which is provided by the employer.

Customer Care Executive Interview Questions & Answers

Apollo Hospitals user image Anonymous

posted on 13 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Will previous job product knowledge.
    • Add your answer
  • Q2. Why you choose Apollo? How do you know apollo hospital as....
    • Add your answer
  • Q3. Related to the field knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.

Customer Care Executive Interview Questions & Answers

Apollo Hospitals user image Teena Gupta

posted on 28 Aug 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Client Interview 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why uh left your last company
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions like tell me something ant yourself and past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.

Senior Executive Interview Questions & Answers

Apollo Hospitals user image Salil

posted on 27 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What will you do in your previous company
  • Ans. 

    Implemented new sales strategies, streamlined operations, and increased revenue by 20%.

    • Implemented new sales strategies to target untapped markets

    • Streamlined operations by optimizing processes and reducing inefficiencies

    • Increased revenue by 20% through effective sales and marketing initiatives

    • Answered by AI
    Add your answer
  • Q2. Do you know about Oracle, SSRS ,HIS
  • Ans. 

    Yes, I am familiar with Oracle, SSRS, and HIS.

    • Oracle is a popular relational database management system used for storing and managing data.

    • SSRS (SQL Server Reporting Services) is a reporting tool provided by Microsoft for creating and managing reports.

    • HIS (Health Information System) is a system used in healthcare organizations for managing patient data and healthcare information.

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Senior Executive Interview Questions & Answers

Apollo Hospitals user image Nandhu 613

posted on 4 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Past work experience and tech
    • Add your answer
  • Q2. Use cases and scenarios
    • Add your answer

Registered Nurse Interview Questions & Answers

Health Care Global Enterprises user image Anonymous

posted on 19 Nov 2020

Interview Questionnaire 

1 Question

  • Q1. Who is your interest
    • Add your answer
More about working at Aster Dm Healthcare

Aster Dm Healthcare Interview FAQs

How many rounds are there in Aster Dm Healthcare Customer Service Executive interview?
Aster Dm Healthcare interview process usually has 2 rounds. The most common rounds in the Aster Dm Healthcare interview process are Resume Shortlist and One-on-one Round.

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Aster Dm Healthcare Customer Service Executive Salary
based on 9 salaries
₹5.4 L/yr - ₹8.4 L/yr
107% more than the average Customer Service Executive Salary in India
View more details

Aster Dm Healthcare Customer Service Executive Reviews and Ratings

based on 10 reviews

4.4/5

Rating in categories

4.1

Skill development

3.9

Work-life balance

3.1

Salary

4.5

Job security

4.2

Company culture

3.1

Promotions

3.4

Work satisfaction

Explore 10 Reviews and Ratings
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