Aster Dm Healthcare Customer Service Executive Reviews
based on 10 reviews
Updated 27 Jul, 2024
Overall Rating
4.4/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
4.2
Company culture
4.1
Skill development
3.9
Work-Life balance
3.4
Work Satisfaction
3.1
Promotions/Appraisal
3.1
Salary & Benefits
Aster Dm Healthcare is rated
4.4 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Aster Dm Healthcare is rated
4.4 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Aster Dm Healthcare Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Customer Service Executive in
Dubai
Full Time
 ·Â
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 19 Jul 2024
Likes
Salary is on time, plus they pay over time as well.
Dislikes
Politic is a must. People play games, no promotion or salary hike. You will be recruited with same salary once leaving.
Aster work on politics.
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in
Dubai
Full Time
 ·Â
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jan 2024
Likes
Secure Job, Top Rated Corporate company in UAE. Financial Benefits from Banks since its a Listed company.
Dislikes
Employees are leaving the organisation due to less salary. It is like Training them and giving to the competitors.
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Environment was great . N always ready to help . Best company đź‘Ť
Dislikes
No
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in
Dubai
Full Time
 ·Â
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2023
Likes
Job security, improve learning quality
Dislikes
Delay in token system service
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in
Dubai
Full Time
 ·Â
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Jan 2018
Likes
As a beginner Aster DM Healthcare is good place to work and learn. You can learn about team management, you can acheiveleadership quality. As per employee requirement they provide you training, job security is there, if can be stable in your job then career growth you can achieve. Working environment is good and healthy.
Dislikes
Working hours are in shift which is little bit inconvenient.
Work Details
Overall my experience is good while working in aster. I have learned so much regarding customer relation, how to handle customer complaints, team work and management.
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in
Ansar Gallery Corporate office
Full Time
 ·Â
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 15 Apr 2023
Likes
The healthy work environment,the cool work friends to the extent when you live it’s now the work you miss but rather your work mates
Salary is always on time and prior communication incase it’s going to be delayed
Annual airtickets
Dislikes
The favouritism and preference of a certain group of people,they will literally give a promotion to a Malayam speaker who is incompetent
Then the salary increase is a joke,a very big joke
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Customer Service Executive in
Dubai
Health Care Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 23 Jun 2022
Likes
Culture, Values , Asterians etc
Dislikes
Accommodation and Staff
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Aster Dm Healthcare.
Customer Service Executive in
Uae
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 27 Oct 2021
Likes
Worked there for almost 5 years for the same salary which i was offered on the first day. No growth And even incentive will be given for a month of acheived target and later even uh acheived target no incentive will be given.
Dislikes
Work life is not balanced as uh keep working but yes if the managers on your favour you might get a hike. And plus no increment for the salary every year they will send you review mail and you will review urself but there wont be any hike
Work Details
Work life depends on your manager or higher mangemnt. They arent employee friendly at all
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Jan 2025
Likes
Nothing to like about this company
Dislikes
Excessive office politics, toxic management, and distrustful team dynamics are significant red flags. The company enforces a six-day workweek, and even during sick leave, employees are expected to work. Compensation is below industry standards, HR policies lack effectiveness, and the organization struggles to attract and retain talented professionals.
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2023
Likes
Good place to work for freshers, we will learn so many things here about our skills and everything, I learned so many things in this organization thank you
Dislikes
Their are some old staff from long time their are 1st preference always old staff management and organization doing like this old staff not doing anything simply they r taking high salaries cmi management should avoide Paratialty staff r working hard co rodinators &otgers......taking good name's by end of the month , they should recognize each and everyone every 1 are working good only đź‘Ź
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Senior Associate in
Kozhikode
Full Time
 ·Â
Finance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Aug 2023
Likes
very flexible time and stress less work
Dislikes
less appraisal and promotions
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This is a desk job.
Deputy Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 May 2023
Likes
Nice work, Good learning opportunities, Friendly team
Dislikes
Nothing , everything good am enjoy in my work
Work Details
Work days:Â Monday to Saturday
Work related travel:Â This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
 ·Â
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Feb 2023
Likes
Aster is very good Organization and they are leading healthcare providers in UAE
Dislikes
Old school management at few levels has to be changed
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
 ·Â
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 25 Mar 2023
Likes
Good leave policy
Dislikes
No growth
Senior Associate in
Bangalore / Bengaluru
Full Time
 ·Â
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 01 Feb 2023
Likes
sometime okay not everytime
Dislikes
not satisfied
Senior Associate in
Calicut
Full Time
 ·Â
Finance Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 01 Feb 2022
Likes
We do the same things as we can't learn anything new from there , Increments are very poor in Calicut office. But they provide good office atmosphere . Most of us was working with rented laptops for two year which used shut down automatically , for two years .
Dislikes
They give less increments .They never entertain transferring staffs to UAE much . But they do give false promise when u join .
Work Details
Office atmosphere was good .
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Customer Support Executive in
Naif Road
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Mar 2022
Likes
I got to help many people.
Dislikes
The HIS system was unstable and made a lot of problems for everyone.
Work Details
Average . Some good days, some bad days.
Work timings:Â Strict Timings
Senior Customer Service Executive in
Dubai
Front Office Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 01 Dec 2021
Likes
There is no personal life and one fist of salary no career growth
Dislikes
Low salary and rude management and there is no work life balance
Work Details
Very very bad
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Other Aster Dm Healthcare Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager Operations in
Dubai
Full Time
 ·Â
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Salary comes on time.
Dislikes
Promotions don't depends on performance else depends on closeness with your boss.
No work life balance.
Openly preferences to specific demographic region and religion.
Too much office politics.
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Senior Executive in
Gurgaon / Gurugram
Full Time
 ·Â
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Procurement team is very hard working and is on toes to keep the reviews upto the mark.Managers are also very supportive especially devanshu sir.He is extremely helpful and will be very patient with you.Managers just guide but he will ensure that u keep learning and reach perfection.
Dislikes
Loads of work but healthcare is a sensitive department
Work Details
Work days:Â Monday to Friday
(Strict Timings)
Work related travel:Â This is a desk job.
Assistant Manager in
Bangalore / Bengaluru
Full Time
 ·Â
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Jul 2024
Likes
Nothing
Dislikes
Regressive policies at AGC India like minimum 9.5 biometric hours among many others. They don’t provide food and transport facilities to employees.
Work Details
Work days:Â Monday to Friday
(Strict Timings)
Work related travel:Â This is a desk job.
IT Executive in
Bangalore / Bengaluru
Full Time
 ·Â
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Apr 2024
Likes
I don't have anything good to share about this workplace. Companies are always good it's people who make the place bad/worst for other. It is most pathetic place I ever worked, I don't think there will be any other who can go at that bottom. HR forced to share location on weekend. They force you to work from office doesn't matter the past COVID conditions.
Dislikes
If you are trying to apply for the job at this place better you should be unemployed.
-- HR will toucher you with your Manager.
-- Put wrong allegations, investigate your personal life.
-- They don't treat you on your professional performance.
-- Leadership is biggest concern who run things from the top.
-- No recognition mechanism to encourage team to motivate.
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves
Travel Within Country.
Senior Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jan 2025
Likes
Awesome work culture
Dislikes
No communication between team
Senior Manager Procurement in
Bangalore / Bengaluru
Full Time
 ·Â
Procurement & Purchase Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Jan 2025
Likes
Management is very supportive and always give an opportunity to grow.
Dislikes
Workload
Work Details
Work days:Â Monday to Saturday
Work related travel:Â This is a desk job.
Store Incharge in
Kochi
Full Time
 ·Â
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jan 2025
Likes
Good company culture
Dislikes
All good
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Procurement Executive in
Gurgaon / Gurugram
Full Time
 ·Â
Procurement & Purchase Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jan 2025
Likes
nothing
Dislikes
Never join Aster. very toxic environment. No Job security. every month employee ko nikalte hai.
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Billing Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jan 2025
Likes
Management
Dislikes
No comments no comments
Work Details
Work days:Â Monday to Saturday
Work related travel:Â This job involves
Travel Within City.
HR Data Analyst in
Bangalore / Bengaluru
Full Time
 ·Â
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jan 2025
Likes
Supportive manager
Dislikes
Some time parking bike ...
Work Details
Work related travel:Â This job involves
Travel Within City.
People also ask about Aster Dm Healthcare's Customer Service Executives
Is Aster Dm Healthcare a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 10 employee reviews, it's clear that most customer service executives have a positive experience working at Aster Dm Healthcare. Job Security holds the highest rating at 4.5, while salary & benefits is rated the lowest amongst all factors at 3.1. Read reviews about job security and salary & benefits on AmbitionBox.
Does Aster Dm Healthcare pay their Customer Service Executives well?
According to AmbitionBox reviews, Aster Dm Healthcare customer service executives rate their salary and benefits at 3.1 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Aster Dm Healthcare's customer service executives salaries here and to read reviews specifically about salary and benefits at Aster Dm Healthcare for customer service executives, click here.
How is the work culture at Aster Dm Healthcare for Customer Service Executives?
Work culture at Aster Dm Healthcare for customer service executives is rated 4.2 out of 5 by 10 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Aster Dm Healthcare. To read reviews specifically about work culture at Aster Dm Healthcare for customer service executives, click here.
How is the job security at Aster Dm Healthcare for Customer Service Executives?
Based on 10 reviews on AmbitionBox, Aster Dm Healthcare's customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Aster Dm Healthcare, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Aster Dm Healthcare for customer service executives, click here.
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