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Apollo Hospitals Customer Care Executive Interview Questions and Answers
Updated
28 Aug 2023
Apollo Hospitals Customer Care Executive Interview Experiences
2 interviews found
Teena Gupta
Interview experience
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Client Interview
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Why uh left your last company
Add your answer
Add your answer
Round 3 - HR
(1 Question)
- Q1. Basic questions like tell me something ant yourself and past experiences
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(3 Questions)
- Q1. Will previous job product knowledge.
- Q2. Why you choose Apollo? How do you know apollo hospital as....
- Q3. Related to the field knowledge
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.
asked in
Teleperformance
Q2. Introduction Explain something in English What is customer care o ... read more
asked in
Concentrix Corporation
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
asked in
Teleperformance
Q4. Tell me about this product how will sell to the customer
Top trending discussions
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Salary Discussions, Hike & Promotions
6d (edited)
wafflenut
·
works at
Labcorp
Salary re-structure
I am currently serving in labcorp with 8 LPA with 4 yoe, also I am the only QA engineer in my team. I have to balance my work in testing multiple softwares. My current market standard out in the market is around 11/12 LPA. Can anyone give any inputs on how to negotiate this with my HR?
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Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. All basic details regarding, your self,family background,carier background and basic knowledge of diagnostic industry
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - With my opinion, don't try to work in thyrocare.thyrocare is like a pressure coocker. And nobody will help you to resolve your issues
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Related to my role
Add your answer
I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Last job profile, current profile related questions etc.
- Ans. Brief & to the point, according to current profile.
Answered
Anonymously
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be natural , calm & compose. Confidence to face any questions.
Customer Service Executive Interview Questions & Answers
Aster Dm Healthcare
Anonymous
posted on 15 Apr 2023
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...
- Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine
Interview experience
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Normal as per your Job Role
- Q2. Routine questions not Hard
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First try another Good Company. If you are Fresher so Join Shalby Hospital.
I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Ask about work experience
- Q2. Counseling skills and computer knowledge
- Q3. Handling crises.
- Q4. Field work experience and awareness in community
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare the job description which is provided by the employer.
I applied via Campus Placement and was interviewed before Apr 2020. There were 7 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Not important
- Q2. Next time
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - In my opinion Interview is nothing just a knowledge sharing Conversation or you can say experience between two people or with groups of people.
Finally you get judged on how you express yourself with your understanding of the questions that you are asked.
Talking about questions it's very simple to express what you know & if you don't know the answer be very clear that you will get to know about it.
Finally you get judged on how you express yourself with your understanding of the questions that you are asked.
Talking about questions it's very simple to express what you know & if you don't know the answer be very clear that you will get to know about it.
I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.
Interview Preparation Tips
Interview preparation tips for other job seekers - It's good experience
Apollo Hospitals Interview FAQs
How many rounds are there in Apollo Hospitals Customer Care Executive interview?
Apollo Hospitals interview process usually has 2-3 rounds. The most common rounds in the Apollo Hospitals interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Apollo Hospitals Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Apollo Hospitals. The most common topics and skills that interviewers at Apollo Hospitals expect are customer care, call center, Customer Handling, Customer Service and customer support.
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Apollo Hospitals Customer Care Executive Interview Process
based on 2 interviews
Interview experience
View more
Interview Questions from Similar Companies
Fast track your campus placements
11%
more
than the average Customer Care Executive Salary in India
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Apollo Hospitals Customer Care Executive Reviews and Ratings
based on 13 reviews
Rating in categories
|
Staff Nurse
1.2k
salaries
|  ₹0.9 L/yr - ₹5.5 L/yr |
|
Pharmacist
681
salaries
| ₹1 L/yr - ₹4.2 L/yr |
|
Senior Executive
226
salaries
| ₹2.2 L/yr - ₹11.1 L/yr |
|
Clinical Pharmacist
225
salaries
| ₹1.1 L/yr - ₹4 L/yr |
|
Assistant Manager
220
salaries
| ₹3 L/yr - ₹13.9 L/yr |
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